System and method for providing call subject information to a called party
First Claim
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1. A method for providing call subject information from a calling party to a called party, comprising the steps of:
- receiving call from a calling party;
prompting the calling party to provide call subject information, wherein at least part of the call subject information from the calling party is received as a dual tone modulated frequency signal and if call subject information is received from the calling party, then summarizing the call subject information;
translating at least part of the dual tone modulated frequency signal into an audio message to be played to the called party;
sending the summary of the call subject information to the called party; and
determining if the called party desires to communicate with the calling party.
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Abstract
A system and method is provided for providing call subject information to a called party. A call subject platform receives a call from a calling party. The call subject platform prompts the calling party to provide call subject information. If call subject information is received at the call subject platform from the calling party, then the call subject platform sends at least part of the call subject information to the called party. The call subject platform then determines if the called party desires to communicate with the calling party.
54 Citations
26 Claims
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1. A method for providing call subject information from a calling party to a called party, comprising the steps of:
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receiving call from a calling party;
prompting the calling party to provide call subject information, wherein at least part of the call subject information from the calling party is received as a dual tone modulated frequency signal and if call subject information is received from the calling party, then summarizing the call subject information;
translating at least part of the dual tone modulated frequency signal into an audio message to be played to the called party;
sending the summary of the call subject information to the called party; and
determining if the called party desires to communicate with the calling party. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19)
processing at least part of the call subject information received from the calling party; and
sending the summary of the processed call subject information to the called party.
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14. The method of claim 1, wherein at least part of the call subject information from the calling party is received as text, and further comprising the step of translating at least a part of the text into an audio message adapted to be played to the called party.
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15. The method of claim 1, wherein at least part of the call subject information from the calling party is received as an audio signal, and further comprising the step of translating at least a part of the audio signal into a text message adapted to be displayed to the called party.
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16. The method of claim 1, wherein determining if the called party desires to communicate with the calling party comprises the steps of:
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i. prompting the called party to indicate if the called party desires to communicate with the calling party;
ii. receiving a response from the called party that indicates if the called party desires to communicate with the calling party.
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17. The method of claim 1, wherein summarizing the call subject information includes extracting keyword from the call subject information provided by the caller.
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18. The method of claim 1, wherein summarizing the call subject information includes truncating the call subject information provided by the caller.
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19. The method of claim 1, wherein multimedia call subject information is received from the calling party.
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20. An apparatus for providing call subject information from a calling party to a called party over a network, comprising:
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a processor;
a memory that stores call subject instructions adapted to be executed by said processor to prompt a calling party for call subject information, at least part of the call subject information from the calling party being received as a dual tone modulated frequency signal, receive call subject information from the calling party, summarize the call subject information, translate at least part of the dual tone modulated frequency signal into an audio message to be played to the called party, and determine if the called party desires to communicate with the calling party; and
a port adapted to be connected to the network, said port and said memory coupled to said processor. - View Dependent Claims (21, 22, 23)
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24. A medium that stores instructions adapted to be executed by a processor to perform the steps of:
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receiving call from a calling party;
prompting the calling party to provide call subject information, wherein at least part of the call subject information from the calling party is received as a dual tone modulated frequency signal and if call subject information is received from the calling party, then sending a summary of the call subject information to the called party;
translating at least part of the dual tone modulated frequency signal into an audio message to be played to the called party; and
determining if the called party desires to communicate with the calling party.
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25. A system that provides call subject information from a calling party to a called party, comprising:
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means for receiving call subject information from a calling party, wherein at least part of the call subject information from the calling party is received as a dual tone modulated frequency signal;
means for sending a summary of the call subject information to the called party;
means for translating at least part of the dual tone modulated frequency signal into an audio message to be played to the called party; and
means for determining if the called party desires to communicate with the calling party. - View Dependent Claims (26)
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Specification