System for finding a user with a preferred communication mechanism

  • US 6,411,696 B1
  • Filed: 12/31/1996
  • Issued: 06/25/2002
  • Est. Priority Date: 12/31/1996
  • Status: Expired due to Fees
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First Claim
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1. A system comprising:

  • an interface for receiving events from a plurality of media;

    an attribute extractor coupled to the interface for extracting an attribute from an event received across one of the media wherein the attribute extractor comprises a parser;

    a characteristic accumulator coupled to the attribute extractor which accumulates relevant attributes and state information relating to the event; and

    a decision engine coupled to the characteristic accumulator which determines, based on the attributes and state information, how the event should be handled, the decision engine having adaptive learning capability.

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