Call recovery method and apparatus for an attendant telephone set

CAFC
  • US 6,442,261 B1
  • Filed: 01/28/1999
  • Issued: 08/27/2002
  • Est. Priority Date: 01/28/1999
  • Status: Expired due to Term
First Claim
Patent Images

1. A method for recovering calls using an attendant telephone set having a predetermined number of call appearance buttons comprising:

  • receiving a plurality of incoming telephone calls from calling parties;

    identifying a telephone number of the calling party of each incoming telephone call;

    assigning each incoming telephone call to a next available call appearance button of said predetermined number of call appearance buttons;

    storing the identified telephone number associated with each incoming telephone call in a memory device; and

    automatically redialing, in response to the attendant'"'"'s selection of one of the call appearance buttons, the stored telephone number of the calling party of the incoming call assigned to the selected call appearance button.

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