Integrated proxy interface for web based telecommunications management tools
First Claim
1. A Web/Internet based monitoring system for obtaining and communicating real-time telecommunication network traffic information relating to a customer'"'"'s telecommunications network to a customer via an integrated interface, said system comprising:
- a client browser application located at a client workstation for enabling interactive Web based communications with said monitoring system, said client workstation identified with a customer and providing said integrated interface;
at least one secure server for managing client sessions over the Internet, said secure server supporting one or more secure socket connections enabling encrypted communication between said browser application client and said secure server;
a device for generating statistical data based on real-time call data obtained from a telecommunications network, said statistical data being generated according to a pre-defined user profile;
a retrieval device for periodically retrieving said statistical data according to said user profile; and
, a mechanism for integrating said retrieved statistical data within a Web page for presentation to said customer over a secure connection at pre-defined intervals based on the pre-defined user profile, said Web page being updated to include the latest statistical data each interval, the mechanism being further configured to dynamically adjust the pre-defined intervals.
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Accused Products
Abstract
A Web/Internet based monitoring system provides a common GUI enabling the requesting and real-time viewing of telecommunication network traffic and statistical data pertaining to a customer'"'"'s telecommunication network. Such a monitoring system includes: a client browser application located at a client workstation for enabling interactive Web based communications between a customer and the monitoring system; at least one secure server for managing client sessions over the Internet via one or more secure connections; a device for generating statistical data based on real-time call data obtained from a telecommunications network, the statistical data being generated according to a pre-defined user profile; a mechanism for periodically retrieving the statistical data according to the user profile and for integrating the retrieved statistical data within a Web page for presentation to the user over a secure socket connection at pre-defined intervals. The Web page is updated to contain the latest generated statistical data each interval.
507 Citations
17 Claims
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1. A Web/Internet based monitoring system for obtaining and communicating real-time telecommunication network traffic information relating to a customer'"'"'s telecommunications network to a customer via an integrated interface, said system comprising:
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a client browser application located at a client workstation for enabling interactive Web based communications with said monitoring system, said client workstation identified with a customer and providing said integrated interface;
at least one secure server for managing client sessions over the Internet, said secure server supporting one or more secure socket connections enabling encrypted communication between said browser application client and said secure server;
a device for generating statistical data based on real-time call data obtained from a telecommunications network, said statistical data being generated according to a pre-defined user profile;
a retrieval device for periodically retrieving said statistical data according to said user profile; and
,a mechanism for integrating said retrieved statistical data within a Web page for presentation to said customer over a secure connection at pre-defined intervals based on the pre-defined user profile, said Web page being updated to include the latest statistical data each interval, the mechanism being further configured to dynamically adjust the pre-defined intervals. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A method for monitoring telecommunications network traffic in real-time and presenting corresponding telecommunications network traffic data to a client workstation via a Web/Internet-based integrated interface, said method comprising:
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enabling interactive Web based communications between said client workstation identified with a customer and one or more secure servers over a secure communications link, said one or more web servers forwarding Web pages over said secure communications link;
generating statistical data based on real-time call data obtained from a telecommunications network, said statistical data being generated according to a pre-defined user profile;
periodically retrieving said statistical data according to said user profile;
integrating said retrieved statistical data within a Web page for presentation to said customer over said secure communications link at pre-defined intervals based on the pre-defined user profile, the pre-defined intervals being dynamically adjusted to prevent drifting of the intervals; and
, updating said Web page to include the latest retrieved statistical data each interval.- View Dependent Claims (10, 11, 12, 13, 14, 15, 16, 17)
altering one or more network configurations based on said retrieved statistical data.
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17. The method of claim 16 wherein the altering includes:
reallocating one or more network resources based on said retrieved statistical data.
Specification