Method and apparatus for valve-based queuing of telephone calls

  • US 6,487,291 B1
  • Filed: 08/07/2000
  • Issued: 11/26/2002
  • Est. Priority Date: 04/11/1997
  • Status: Expired due to Term
First Claim
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1. A method of processing telephone calls, comprising the steps of:

  • establishing a queue of a plurality of incoming telephone calls ranked according to respective call information for each of said plurality of incoming telephone calls;

    determining a position in said queue between two of said plurality of incoming telephone calls for a new incoming telephone call according to associated new call information; and

    repositioning said plurality of incoming calls in said queue based on said position of said new incoming telephone call;

    wherein said new call information and said respective call information include information indicative of economic values of the respective incoming telephone calls.

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