Integrated proxy interface for web based broadband telecommunications management
First Claim
1. A Web/Internet based reporting system for communicating a network performance report relating to a customer'"'"'s switched packet data network to the customer via an integrated interface, said system comprising:
- a client browser application located at a client workstation for enabling interactive Web based communications with said reporting system, said client workstation identified with said customer and providing said integrated interface;
at least one secure server for managing client sessions over the Internet and supporting a secure socket connection enabling encrypted communication between said browser application client and said secure server, said secure server enabling forwarding of a request message from said client browser application and forwarding of an associated response message back to said client browser application over said secure connection;
a device for receiving network information pertaining to said customer, said device then associating said customer with a corresponding one of a plurality of levels of service; and
a device for periodically polling network switches pertaining to said customer'"'"'s network and generating a particular network performance report relating thereto based on said one level of service, wherein said particular network performance report is assembled in a form suitable for display at said client workstation via said integrated interface.
10 Assignments
0 Petitions
Accused Products
Abstract
A Web/Internet-based performance reporting and trouble shooting tool that enables customers to understand the performance of their broadband telecommunications data networks via a graphical user interface. The tool is an object-oriented client server application that provides customers Web/Internet access to real-time SNMP alarms, real-time events, and near real-time performance statistics and configuration reports pertaining to their virtual transport networks including ATM, Frame-Relay and other broadband networks. Messaging is employed to enable specific report option presentation, ad-hoc report customization and report execution options. A Web/Internet-based reporting system infrastructure is provided that enables the secure initiation, acquisition, and presentation of customer reports to via a Web browser.
438 Citations
23 Claims
-
1. A Web/Internet based reporting system for communicating a network performance report relating to a customer'"'"'s switched packet data network to the customer via an integrated interface, said system comprising:
-
a client browser application located at a client workstation for enabling interactive Web based communications with said reporting system, said client workstation identified with said customer and providing said integrated interface;
at least one secure server for managing client sessions over the Internet and supporting a secure socket connection enabling encrypted communication between said browser application client and said secure server, said secure server enabling forwarding of a request message from said client browser application and forwarding of an associated response message back to said client browser application over said secure connection;
a device for receiving network information pertaining to said customer, said device then associating said customer with a corresponding one of a plurality of levels of service; and
a device for periodically polling network switches pertaining to said customer'"'"'s network and generating a particular network performance report relating thereto based on said one level of service, wherein said particular network performance report is assembled in a form suitable for display at said client workstation via said integrated interface. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20)
-
-
21. A method for communicating a network performance report over a Web/Internet interface for receipt by a customer via an integrated interface, said report relating to a customer'"'"'s data network, said method comprising:
-
providing a client browser application located at a client workstation for enabling interactive Web based communications between said customer and said integrated interface;
managing a client session over the Web/Internet by providing a first server device capable of supporting a secure connection enabling encrypted communication between said client browser application and said first server, said first server enabling forwarding of a report request message from said client application and forwarding of an associated report response message back to said client browser application over said secure connection;
inputting network information pertaining to a specific customer to a device and associating said customer with a corresponding one of a plurality of levels of service via said device;
periodically polling network switches pertaining to said customer'"'"'s network and generating a particular network performance report relating thereto based on said one level of service; and
assembling said particular network performance report in a form suitable for display at said client workstation via said integrated interface. - View Dependent Claims (22, 23)
-
Specification