System and method for converting electronic mail text to audio for telephonic delivery

• US 6,621,892 B1
• Filed: 07/14/2000
• Issued: 09/16/2003
• Est. Priority Date: 07/14/2000
• Status: Active Grant

• Current Assignee: Facebook, Inc.
• Original Assignee: AOL Inc. (Verizon Communications Inc.)
• Inventors: Banister, Scott, Brown, Wendell
• Primary Examiner(s): Tsang, Fan
• Assistant Examiner(s): Gauthier, Gerald
• Time in patent office: 1159 Days
• Field of Search: 379/88.13, 379/88.11, 379/88.16, 379/88.17, 379/88.18, 379/93.24, 379/88.14, 455/412
• US Class Current: 379/88.14
• CPC Class Codes: G10L 13/00 Speech synthesis; Text to speech systems
• CPC Class Codes: H04L 51/066 with adaptation of format
• CPC Class Codes: H04L 51/08 Messages including annexed information, e.g. attachments
• CPC Class Codes: H04L 51/28 Details regarding addressing issues arrangements and protocols for addressing and naming H04L61/00
• CPC Class Codes: H04M 11/002 with telemetering systems telemetering in general G08C
• CPC Class Codes: H04M 2201/39 using speech synthesis speech synthesis per se G10L13/00
• CPC Class Codes: H04M 3/42 Systems providing special services or facilities to subscribers specially adapted for wireless communication networks H04W4/00

Abstract

A system and method are provided for converting a textual portion of an electronic mail message into audio and delivering the audio through a telephone call to a recipient. An electronic mail server is configured to receive a mail message and parse an address to retrieve a telephone number included in or associated with said address. One or more textual portions of the mail message are converted to audio by a text-to-audio converter and combined into an audio message. The audio message may include an identifier of a sender or originator of the mail message, a subject of the mail message, text included in the body of the mail message, etc. An audio attachment included with the mail message may be included in the audio message. A call processor establishes a telephonic connection with the recipient, plays the audio message and may record a response from the recipient. If a response is provided, it is relayed back to the originator of the mail message. The recipient may be able to specify circumstances (.g., time of day, different telephone number) or criteria (e.g., originator identity, size of mail message) under which the recipient will or will not accept telephone delivery of audio forms of electronic mail messages. The system may apply a set of rules to ensure that audio forms of mail messages are limited, or not sent at all, to emergency numbers, directory assistance, toll-free numbers, etc.

Claims

1. A method of converting text from an electronic message to audio for delivery via telephone, comprising:

receiving an electronic message containing text;

retrieving a telephone number associated with an addressee of said electronic message;

applying a set of rules to determine the validity of said telephone number;

wherein said applying step parses said telephone number to ensure that said telephone number does not comprise any of;

a restricted number, a toll free number, a directory assistance number, and an invalid area code;

converting said text to audio;

establishing a telephone connection with said addressee if said telephone number is valid; and

delivering said audio through said telephone connection.

2. The method of claim 1, further comprising:

receiving a response from said addressee through said telephone connection; and

transmitting said response to an originator of said electronic message.

3. The method of claim 1, wherein said retrieving comprises:

retrieving an address to which said electronic message is directed;

parsing said address to obtain a telephone number.

4. The method of claim 3, further comprising applying a set of rules to determine whether an audio form of said electronic message may be directed to said telephone number.

5. The method of claim 3, wherein said address to which said electronic message is directed is not a registered electronic mail address.

6. The method of claim 1, wherein said retrieving comprises:

examining an address to which said electronic message is directed; and

retrieving a telephone number associated with said address.

7. A computer-implemented method of converting a textual portion of an electronic mail message to audio for delivery via a telephone connection, comprising:

receiving an electronic mail message at a mail server, wherein a first address to which said electronic message is directed is not registered on the mail server;

parsing said first address to identify a telephone number within said first address;

applying a set of rules to determine the validity of said telephone number;

wherein said applying step parses said telephone number to ensure that said telephone number does not comprise any of;

a restricted number, a toll free number, a directory assistance number, and an invalid area code;

determining whether an audio form of said electronic mail message is authorized to be delivered to a telephone device having said telephone number;

converting a textual portion of said electronic mail message into an audio message;

establishing a telephone connection to said telephone device if said telephone number is valid; and

transmitting said audio message over said telephone connection.

8. The method of claim 7, further comprising:

determining whether a recipient of said audio message wishes to provide a response to said audio message;

recording said response; and

providing said response to an originator of said electronic mail message.

9. The method of claim 8, wherein said response is provided as an audio attachment to a return electronic mail message directed to said originator.

10. The method of claim 8, wherein said response is converted to text and sent to said originator in a return electronic mail message.

11. The method of claim 7, wherein said electronic mail message is also directed to a second addressee registered on said mail server, the method further comprising:

forwarding said electronic mail message to said second addressee.

12. The method of claim 7, wherein said parsing comprises:

examining a prefix of said first address; and

extracting a series of numeric digits from said prefix.

13. The method of claim 7, wherein said converting comprises:

converting an identity of an originator of said electronic mail message into audio;

converting a subject of said electronic mail message into audio; and

combining said audio of said originator and said subject into said audio message.

14. The method of claim 13, further comprising:

converting text included in a body of said electronic mail message into audio; and

including said audio of said body text in said audio message.

15. The method of claim 13, further comprising:

including in said audio message an audio attachment to said electronic mail message.

16. A computer-implemented method of telephonically communicating a portion of an electronic mail message to a recipient, comprising:

receiving an electronic message;

retrieving a telephone number associated with an addressee of said electronic message;

wherein said addressee specifies preference settings on how and/or when determining the validity of said telephone number to ensure that said telephone number does not comprise one of predetermined specific numbers messages directed to said addressee'"'"'s telephone number are or are not delivered;

generating an audio form of an identifier of an originator of said electronic message;

generating an audio form of a subject of said electronic message;

constructing an audio message to include;

said audio form of said identifier;

said audio form of said subject; and

an audio attachment received with said electronic message;

establishing a telephone connection with said addressee according to said addressee'"'"'s preference settings; and

delivering said audio message through said telephone connection.

17. A computer readable storage medium storing instructions that, when executed by a computer, cause the computer to perform a method for converting text from an electronic message to audio for delivery via telephone, the method comprising:

receiving an electronic message containing text;

retrieving a telephone number associated with an addressee of said electronic message;

determining the validity of said telephone number to ensure that said telephone number does not comprise one of predetermined specific numbers wherein said addressee specifies preference settings on how and/or when messages directed to said addressee'"'"'s telephone number are or are not delivered;

converting said text to audio;

establishing a telephone connection with said addressee according to said addressee'"'"'s preference settings; and

delivering said audio through said telephone connection.

18. An apparatus for converting text within an electronic message into audio for delivery via a telephone connection, comprising:

a message server configured to receive an electronic message from an originator, wherein an address to which said electronic message is directed is associated with a telephone number;

a rules module configured to apply a set of rules to determine whether said telephone number is valid by ensuring that said telephone number does not comprise any of;

a restricted number, a toll free number, a directory assistance number, and an invalid area code;

a converter configured to convert a textual portion of said electronic message into an audio message; and

a call processor configured to establish a telephonic connection with a telephonic device having said telephone number and play said audio message over said telephonic connection.

19. The apparatus of claim 18, wherein said address is not registered on said message server before said electronic message is received.

20. The apparatus of claim 18, wherein said converter is configured to convert a subject of said electronic message and an identity of said originator to audio.

21. The apparatus of claim 20, wherein said converter is further configured to convert to audio a textual portion of a body of said electronic message.

22. The apparatus of claim 18, wherein said call processor is further configured to include in said audio message an audio attachment to said electronic message.