Data mining of calls based on called party identity

• US 6,628,770 B1
• Filed: 08/31/2000
• Issued: 09/30/2003
• Est. Priority Date: 08/31/2000
• Status: Expired due to Term

• Current Assignee: Optis Wireless Technology, LLC (Brevet Capital)
• Original Assignee: Ericsson, Inc. (Telefonaktiebolaget LM Ericsson)
• Inventors: Smith, Robert J., Jain, Anuj Kumar
• Primary Examiner(s): Hong, Harry S.
• Application Number:
  US09/651,716
• Time in Patent Office: 1,125 Days
• Field of Search: 379/201.01, 379/201.02, 379/201.12, 379/207.02, 379/207.14, 379/207.15, 379/218.01
• US Class Current: 379/207.14
• CPC Class Codes: H04M 2242/22 Automatic class or number identification arrangements
• CPC Class Codes: H04M 3/2218 Call detail recording
• CPC Class Codes: H04M 3/42059 Making use of the calling party identifier
• CPC Class Codes: H04M 3/42102 Making use of the called party identifier

Abstract

A database of call information may be generated based on called numbers. When a called number is received from a user, the present invention determines whether the called party associated with the called number is a business. If the called number is associated with a business, information about the call is stored. If the called number is not associated with a business, the information is not stored, so as to protect privacy. The present invention may determine not only that the called number is associated with a business, but also what type of business. The call information, or information about a plurality of such calls, may be shared with a third party. The third party may or may not be a competitor of the business that was called. Armed with the call information, the third party may generate advertising directed at the calling party in response to being informed about the call. For instance, a third party competitor may email the calling party an electronic coupon or a notice about a current or upcoming sale.

Claims

1. A method of responding to a call from a calling party to a called party, comprising:

receiving a first called number from said calling party for a first call;

determining whether a called party associated with said first called number is a business based on said first called number; and

storing information about said first call in response to said called party being a business.

2. The method of claim 1 wherein storing information about said first call in response to said called party being a business comprises storing information about said called party derived from said first called number.

3. The method of claim 2 wherein storing information about said called party derived from said first called number comprises storing the name of said called party as derived from said first called number.

4. The method of claim 1 wherein determining whether the called party associated with said first called number is a business based on said first called number further comprises determining the type of business associated with said called party based on said first called number.

5. The method of claim 1 wherein said calling party is a first calling party and further comprising:

subsequently receiving said first called number from a second calling party for a second call;

again determining whether the called party associated with said first called number is a business based on said first called number;

storing information about said second call in response to said called party being a business; and

supplying said information about said first call and said second call to a third party.

6. The method of claim 5 further comprising said third party triggering an advertising response based on said supplied information.

7. The method of claim 5 wherein said third party is a competitor of said called party and further comprising said competitor triggering an advertising response based on said supplied information.

8. The method of claim 1 further comprising identifying at least one third party subscriber based on said first called number and informing said third party subscriber of said first call.

9. The method of claim 8 wherein identifying at least one third party subscriber based on said first called number comprises identifying at least one competitor of said called party based on said first called number.

10. The method of claim 9 wherein determining whether the called party associated with said first called number is a business based on said first called number comprises requesting a reverse directory look-up of said first called number and wherein identifying at least one competitor for said called party comprises checking a business category provided as a response to said request.

11. The method of claim 3 further comprising said competitor triggering an advertising response in response to being informed of said first call.

12. The method of claim 11 wherein triggering an advertising response comprises sending an email message to said calling party in response to being informed of said first call.

13. The method of claim 11 wherein triggering an advertising response comprises mailing a postal advertisement to said calling party in response to being informed of said first call.

14. The method of claim 11 wherein triggering an advertising response comprises sending an SMS message to said calling party in response to being informed of said first call.

15. The method of claim 11 wherein triggering an advertising response comprises placing a phone call to said calling party in response to being informed of said first call.

16. The method of claim 11 wherein triggering an advertising response comprises sending an instant message to said calling party in response to being informed of said first call.

17. The method of claim 16 wherein sending an instant message to said calling party in response to being informed of said first call comprises sending a WAP message to said calling party in response to being informed of said first call.

18. The method of claim 11 wherein triggering an advertising response comprises sending a coupon to said calling party.

19. The method of claim 18 wherein sending a coupon to the calling party comprises sending an electronic coupon to the caller using WAP.

20. The method of claim 1 wherein determining whether the called party associated with said first called number is a business based on said first called number comprises requesting a reverse directory look-up of said first called number.

21. A method of responding to a call from a calling party to a called party, comprising:

selecting a target list of phone numbers;

receiving a first called number from said calling party for a first call;

determining whether said first called number is on said target list;

storing information about said first call in response to said first called number being on said target list;

supplying said information about said first call to a third party other than a telecommunications supplier; and

said third party triggering an advertising response in response to being informed of said first call.

22. The method of claim 21 wherein triggering an advertising response comprises sending an email message to said calling party in response to being informed of said first call.

23. The method of claim 21 wherein triggering an advertising response comprises mailing a postal advertisement to said calling party in response to being informed of said first call.

24. The method of claim 21 wherein triggering an advertising response comprises sending an SMS message to said calling party in response to being informed of said first call.

25. The method of claim 21 wherein triggering an advertising response comprises placing a phone call to said calling party in response to being informed of said first call.

26. The method of claim 21 wherein triggering an advertising response comprises sending an instant message to said calling party in response to being informed of said first call.

27. The method of claim 26 wherein sending an instant message to said calling party in response to being informed of said first tall comprises sending a WAP message to said calling party in response to being informed of said first call.

28. The method of claim 21 wherein triggering an advertising response comprises sending a coupon to said calling party.

29. The method of claim 28 wherein sending a coupon to the calling party comprises sending an electronic coupon to the caller using WAP.