Automatic management of terms in a user profile in a knowledge management system

• US 6,640,229 B1
• Filed: 10/25/2000
• Issued: 10/28/2003
• Est. Priority Date: 09/18/1998
• Status: Expired due to Term

• Current Assignee: Oracle International Corporation (Oracle Corporation)
• Original Assignee: Tacit Software, Inc. (Oracle Corporation)
• Inventors: Wang, Eric, Sanders, Richard, Gilmour, David L., Epelman-Wang, Hernan, Goldberg, Jonathan M.
• Primary Examiner(s): Alam, Hosain T.
• Application Number:
  US09/697,700
• Time in Patent Office: 1,098 Days
• Field of Search: 707/10, 707/9, 707/102, 707/5, 713/200-202, 709/225
• US Class Current: 707/784
• CPC Class Codes: G06F 16/30 of unstructured textual data document management systems G06F16/93
• CPC Class Codes: G06F 16/337 Profile generation, learning or modification
• CPC Class Codes: Y10S 707/99939 Privileged access
• CPC Class Codes: Y10S 707/99943 Generating database or data structure, e.g. via user interface

Abstract

An agent in a knowledge management system automatically manages profile terms in a user profile by selecting certain terms in a private portion of the user profile and moving the selected terms to a public portion of the profile. Additionally, the selected terms can be further filtered to determine which will be moved. The owner of the user profile also may specify whether a particular term is always moved, never moved, or moved only when the user is alerted that the term is selected and the owner chooses to move the term.

Claims

1. A method of automatically managing profile terms within a private portion and a public portion of a user profile in a knowledge management system, the method comprising:

selecting a plurality of profile terms allocated to the private portion of the user profile according to first pre-determined criterion; and

moving the selected profile terms to the public portion of the user profile.

2. The method of claim 1, wherein the profile terms are moved in accordance with second pre-determined criterion.

3. The method of claim 2, wherein the profile terms allocated to the private portion of the user profile have a confidence value based on a contextual characteristic of the profile terms within an electronic document and the second pre-determined criterion is a threshold level for the confidence value.

4. The method of claim 1, wherein the profile terms allocated to the private portion of the user profile have a confidence value based on a contextual characteristic of the first profile term within an electronic document and the first pre-determined criterion is a threshold level for the confidence value.

5. The method of claim 4 further comprising:

selecting a pre-determined profile term without reference to its confidence value.

6. The method of claim 1, wherein the selection of the profile terms is repeated on a periodic basis.

7. The method of claim 6, wherein a profile term is not selected if it has been previously selected.

8. The method of claim 1 further comprising:

associating a treatment option for a profile term allocated to the private portion of the user profile to determine when the profile term is moved to the public portion of the user profile.

9. The method of claim 8, wherein the treatment option is chosen from the group consisting of never, always, and watch.

10. The method of claim 9 further comprising:

requesting permission from an owner of the user profile to move the selected profile terms when the treatment option is watch.

11. A computer-readable medium having stored thereon computer-executable instructions for performing a method to automatically allocate profile terms between a public and private profile of a user, the computer-executable instructions comprising:

applying a pre-determined selection criterion to the profile terms stored within the private profile for a user to select a set of profile terms; and

performing an operation on each profile term in the set, the operation chosen from the group consisting of;

moving a profile term in the set to the public profile of the user,

blocking a profile term in the set from further selection, and

alerting the user of the selection of a profile term for the set.

12. The computer-readable medium of claim 11, wherein the profile terms stored within the private profile have a confidence value based on a contextual characteristic of a profile term within an electronic document and the predetermined selection criterion is a threshold level for the confidence value.

13. The computer-readable medium of claim 11, wherein profile terms are retained within the private profile for a pre-determined time period and the pre-determined selection criterion comprises a time period window of equal or less duration than the pre-determined time period.

14. The computer-readable medium of claim 11 having further computer-executable instructions comprising:

moving the profile term to a public profile of the user when the operation performed on the profile term alerts the user of the selection of the profile term for the set.