Electronic provider—patient interface system

  • US 6,757,898 B1
  • Filed: 01/18/2000
  • Issued: 06/29/2004
  • Est. Priority Date: 01/18/2000
  • Status: Expired due to Term
First Claim
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1. A method of automatically and electronically communicating between at least one health-care provider and a plurality of users serviced by the health-care provider, said method comprising the steps of:

  • initiating a communication by one of the plurality of users to the provider for information, wherein the provider has established a preexisting medical record for each user;

    enabling communication by transporting the communication through a provider/patient interface over an electronic communication network to a Web site which is unique to the provider, whereupon the communication is automatically reformatted and processed or stored on a central server, said Web site supported by or in communication with the central server through a provider-patient interface service center;

    electronically comparing content of the communication with mapped content, which has been previously provided by the provider to the central server, to formulate a response as a static or dynamic object, or a combined static and dynamic object; and

    returning the response to the communication automatically to the user'"'"'s computer, whereupon the response is read by the user or stored on the user'"'"'s computers said provider/patient interface providing a fully automated mechanism for generating a personalized page or area within the provider'"'"'s Web site for each user serviced by the provider; and

    said patient-provider interface service center for dynamically assembling and delivering custom content to said user.

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