Intelligent-networked system with service for notifying and hearing selected E-mails via a public switched telephone network

• US 6,862,342 B1
• Filed: 02/29/2000
• Issued: 03/01/2005
• Est. Priority Date: 02/29/2000
• Status: Expired due to Term

• Current Assignee: WSOU Investments, LLC (WSOU Holdings, LLC)
• Original Assignee: Lucent Technologies, Inc. (Nokia Corporation)
• Inventors: Cai, Yigang, Hua, Shiyan
• Primary Examiner(s): Tsang, Fan
• Assistant Examiner(s): Gauthier, Gerald
• Application Number:
  US09/516,267
• Time in Patent Office: 1,827 Days
• Field of Search: 379/88.13, 379/88.14, 379/93.24, 379/201.02, 379/201.03, 379/88.15, 379/88.2, 379/88.21, 379/220.01, 379/221.08, 379/221.09, 379/88.12, 379/88.16, 379/88.23, 345/752, 709/206
• US Class Current: 379/88.13
• CPC Class Codes: H04M 2201/60 Medium conversion
• CPC Class Codes: H04M 2203/4536 Voicemail combined with text-based messaging
• CPC Class Codes: H04M 2242/22 Automatic class or number identification arrangements
• CPC Class Codes: H04M 3/42042 Notifying the called party of information on the calling party details within substation equipment H04M1/57, signalling details H04Q3/72
• CPC Class Codes: H04M 3/42102 Making use of the called party identifier
• CPC Class Codes: H04M 3/5322 for recording text messages
• CPC Class Codes: H04M 7/0054 where the data service is an electronic mail service
• CPC Class Codes: H04M 7/126 Interworking of session control protocols
• CPC Class Codes: H04M 7/1295 Details of dual tone multiple frequency signalling
• CPC Class Codes: H04Q 2213/13091 CLI, identification of calling line
• CPC Class Codes: H04Q 2213/13103 Memory
• CPC Class Codes: H04Q 2213/13141 Hunting for free outlet, circuit or channel
• CPC Class Codes: H04Q 2213/1318 Ringing
• CPC Class Codes: H04Q 2213/13204 Protocols
• CPC Class Codes: H04Q 2213/1322 PBX
• CPC Class Codes: H04Q 2213/13345 Intelligent networks, SCP
• CPC Class Codes: H04Q 2213/13375 Electronic mail
• CPC Class Codes: H04Q 2213/13377 Recorded announcement
• CPC Class Codes: H04Q 2213/13378 Speech recognition, speech analysis
• CPC Class Codes: H04Q 2213/13546 Intelligent Peripheral
• CPC Class Codes: H04Q 3/0029 : Provisions for intelligent networking

Abstract

An intelligent-networked telecommunication system for audio playing of Electronic Mail (“E-Mail”) messages uses the Service Control Point (SCP) of the Intelligent Network (IN) to route e-mail messages directed to subscribing customers to the customer'"'"'s telephone number when the e-mail header matches the limitations stored in the subscribing customer'"'"'s profile. The text of the e-mail message is converted to an audio message which can either be heard by the customer when a call is answered, or stored on an answering machine or in a voice mailbox. The present-inventive Notifying and Hearing Selective E-Mails (NHSE) system and method also includes features such as the subscribing customer being able to specify that audio e-mail messages will be truncated to a specified length, sending a special Caller ID message identifying the e-mail sender and subject of the message when the customer also has Caller ID service, and preceding the transmission of the audio e-mail message with a distinctive ringing pattern, to allow a subscribing customer the option of going “off-hook” to listen to the message, or allow the call to go directly to voice mail or an answering machine.

Claims

1. A method of providing an electronic mail notification and delivery service for a subscriber, the method comprising the steps of:

storing in a network database the subscriber'"'"'s electronic mail handling instructions, wherein the handling instructions are customizable by the subscriber and comprise at least one of the subscriber'"'"'s electronic mail address, the subscriber'"'"'s designated telephone for receiving electronic mail, the subscriber'"'"'s electronic mail truncation instructions, a list of the subscriber'"'"'s e-mail addresses for messages from those senders that the subscriber would like to receive, a plurality of keywords in a sender'"'"'s electronic mail address that will activate the service, a plurality of keywords in a received electronic mail message'"'"'s subject or body that will activate the service, and a priority level that will activate the service;

receiving an electronic mail message from a sender via a network element, the message specifying the subscriber as an intended recipient of the electronic mail message;

comparing information in the electronic mail message to the handling instructions stored in the network database for the subscriber;

converting textual content in the electronic mail message to an audio message;

truncating the audio message according to the truncation instructions, wherein the truncation instructions comprise which messages are to be truncated and the truncation length; and

transmitting the audio message to the designated telephone.

2. The method defined in claim 1, further comprising the steps of:

determining of whether the subscriber also subscribes to a caller identification service for providing caller identification information; and

transmitting caller identification information to the telephone designated by the subscriber, the information including an indication that a telephone call received by the subscriber contains an electronic mail message.

3. The method defined in claim 2, wherein the caller identification information further comprises the identity of the sender of the electronic mail message.

4. The method defined in claim 2, wherein the caller identification information further comprises a subject matter identifier of the electronic mail message.

5. The method defined in claim 2, wherein the caller identification information further comprises a portion of the text of the electronic mail message.

6. The method defined in claim 1, further comprising the step of sending a distinctive ringing pattern corresponding to the inclusion of an electronic mail message in the call.

7. The method defined in claim 1, wherein the email message is not transmitted to a subscriber unless header information in the electronic mail message indicates that the message is urgent.

8. The method defined in claim 1, further comprising the steps of:

prompting the subscriber to enter a feature activation code, the code comprising a signal to the telecommunication network to store the audio message in a voice mailbox; and

storing the audio message in a voice mail box upon receiving the code.

9. The method defined in claim 1, further comprising the steps of:

prompting the subscriber to enter a feature activation code, the code comprising a signal to the telecommunication network to repeat the playing of the audio message; and

repeating the playing of the audio message upon receiving the feature activation code.

10. The method defined in claim 1, further comprising an automated intelligent network for the automated processing of telephone calls.

11. The method defined in claim 10, wherein the network database comprises a service control point database in the intelligent network.

12. A system for providing to a subscriber an audio message converted from an electronic mail message, the system comprising:

a service control point in an Intelligent Network having call handling control logic and a database for storing call handling information and electronic mail handling instructions, the service control point being adapted to compare header information in an electronic mail message received by the service control point to electronic mail handling instructions stored in the database and to route the electronic mail message to a telephone number specified by the intended subscriber when the handling instructions so indicate, wherein the electronic mail handling instructions are customizable by the subscriber and comprise at least one of the subscriber'"'"'s electronic mail address, the subscriber'"'"'s designated telephone for receiving electronic mail, the subscriber'"'"'s electronic mail truncation instructions, a list of the subscriber'"'"'s e-mail addresses for messages from those senders that the subscriber would like to receive, a plurality of keywords in a sender'"'"'s electronic mail address that will activate the service, a plurality of keywords in a received electronic mail message'"'"'s subject or body that will activate the service, and a priority level that will activate the service; and

a text-to-audio converter adapted to convert text in an electronic mail message to an audio message.

13. The system defined in claim 12, wherein the electronic mail message is truncated according to the truncation instructions specified by the subscriber.

14. A system for providing an electronic mail message delivery service for a subscriber, the method comprising the steps of:

means for storing the subscriber'"'"'s electronic mail handling instructions, wherein the handling instructions are customizable by the subscriber and comprise at least one of the subscriber'"'"'s electronic mail address, the subscriber'"'"'s designated telephone for receiving electronic mail, the subscriber'"'"'s electronic mail truncation instructions, a list of the subscriber'"'"'s e-mail addresses for messages from those senders that the subscriber would like to receive, a plurality of keywords in a sender'"'"'s electronic mail address that will activate the service, a plurality of keywords in a received electronic mail message'"'"'s subject or body that will activate the service, and a priority level that will activate the service;

means for receiving an electronic mail message from a sender via a network element, the message specifying the subscriber as an intended recipient of the electronic mail message;

means for comparing information in the electronic mail message to the handling instructions stored in the network database for the subscriber;

means for converting textual content in the electronic mail message to an audio message;

means for truncating the audio message according to the truncation instructions, wherein the truncation instructions comprise which messages are to be truncated and the truncation length; and

means for transmitting the audio message to the designated telephone.

15. The system defined in claim 14, further comprising:

means for determining of whether the subscriber also subscribes to a caller identification service for providing caller identification information; and

means for transmitting caller identification information to the telephone designated by the subscriber, the information including an indication that a telephone call received by the subscriber contains an electronic mail message.

16. The system defined in claim 15, wherein the caller identification information further comprises the identity of the sender of the electronic mail message.

17. The system defined in claim 16, wherein the caller identification information further comprises a subject matter identifier of the electronic mail message.

18. The system defined in claim 17, wherein the caller identification information further comprises a portion of the text of the electronic mail message.

19. The system defined in claim 14, further comprising the step of sending a distinctive ringing pattern corresponding to the inclusion of an electronic mail message in the call.

20. The system defined in claim 19, wherein the email message is not transmitted to a subscriber unless priority level is urgent.

21. The system defined in claim 20, further comprising:

means for prompting the subscriber to enter a feature activation code, the code comprising a signal to the telecommunication network to store the audio message in a voice mailbox; and

means for storing the audio message in a voice mail box upon receiving the code.

22. The system defined in claim 20, further comprising:

means for prompting the subscriber to enter a feature activation code, the code comprising a signal to the telecommunication network to repeat the playing of the audio message; and

means for repeating the playing of the audio message upon receiving the feature activation code.

23. The system defined in claim 14, further comprising an automated intelligent network for the automated processing of telephone calls in the network.

24. The system defined in claim 23, wherein the means for storing the subscriber'"'"'s electronic mail handling instructions comprises a service control point database in the intelligent network.