Method and system for enhanced knowledge management

  • US 6,901,394 B2
  • Filed: 06/29/2001
  • Issued: 05/31/2005
  • Est. Priority Date: 06/30/2000
  • Status: Active Grant
First Claim
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1. A method in a computer system for dynamically generating a distributed knowledge base that is integrated with existing data, comprising:

  • receiving indications of data elements from the existing data and storing references to the indicated data elements;

    using the stored references to the indicated data elements of existing data to register a plurality of users and experts;

    receiving a request from one of the registered users to submit a question;

    determining an expert to answer the question from the registered experts;

    forwarding the question to the determined expert;

    receiving an indication of an answer from the determined expert; and

    storing the indicated answer with the submitted question so that users other than the user from whom the request was received can access the question and indicated answer.

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