Distributed network voice messaging for wireless centrex telephony
First Claim
1. Network apparatus including a wireless centrex system for providing telecommunication informational messages responsive to an incoming communication directed to a mobile station in the wireless centrex system, comprising:
- an intelligent radio transceiver in communication with the mobile station;
a network server platform for monitoring a status of the incoming communication in order to identify which incoming communication requires any informational messages associated with the mobile station, said network server platform having a communication interface with said intelligent radio transceiver for forwarding a message request for a particular class of informational message; and
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wherein said intelligent radio transceiver comprises a memory for storing said informational messages including message configuration features for the mobile station'"'"'s user; and
a controller unit for interfacing with the memory and selectively finding and generating for the communications sender and/or the mobile station a predetermined informational message upon receiving said message request from said network server platform.
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Accused Products
Abstract
A method and system for distributing voice prompts and messaging closer to the calling or called party via the Voice Access Port (VAP) of a wireless centrex system comprises the steps of transmitting a message request to the VAP from a network server platform, retrieving a selected message and forwarding the message, for example, to the calling party, for example, when the called party is not available or during conference call set-up, call hold or call screening. In accordance with a further embodiment, the voice prompt or message may be personalized with the calling/called party'"'"'s name, address or other personalized information as appropriate.
368 Citations
28 Claims
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1. Network apparatus including a wireless centrex system for providing telecommunication informational messages responsive to an incoming communication directed to a mobile station in the wireless centrex system, comprising:
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an intelligent radio transceiver in communication with the mobile station;
a network server platform for monitoring a status of the incoming communication in order to identify which incoming communication requires any informational messages associated with the mobile station, said network server platform having a communication interface with said intelligent radio transceiver for forwarding a message request for a particular class of informational message; and
;
wherein said intelligent radio transceiver comprises a memory for storing said informational messages including message configuration features for the mobile station'"'"'s user; and
a controller unit for interfacing with the memory and selectively finding and generating for the communications sender and/or the mobile station a predetermined informational message upon receiving said message request from said network server platform. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17)
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18. A method for use with a wireless centrex system for generating telecommunications messages in a network comprising a network server platform and an intelligent radio transceiver in communication with a mobile station in the wireless centrex system, the method comprising the steps of:
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determining a need for a telecommunications message in response to a communication directed to the mobile station;
requesting from the intelligent radio transceiver an informational telecommunications message stored in a memory on the intelligent radio transceiver;
wherein the requesting step comprises requesting a class of particular messages associated with the mobile station and generating, responsive to the message requesting step, from the memory on the intelligent radio transceiver one or more of the informational telecommunications messages for the communications sender and/or for the mobile station, said informational messages comprising one or more of the following;
prompt, announcement, time of day, personal greeting, text, numbers, music, visual indicator, audio indicator, forwarding number, forwarding destination. - View Dependent Claims (19, 20, 21, 22, 23, 24, 25, 26, 27, 28)
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Specification