Integrated chat client with called party choice

• US 6,975,719 B1
• Filed: 05/30/2002
• Issued: 12/13/2005
• Est. Priority Date: 05/30/2002
• Status: Expired due to Term

• Current Assignee: [24]7.ai, Inc.
• Original Assignee: Bellsouth Intellectual Property Corporation (AT&T, Inc.)
• Inventors: Gao, Xiaofeng, Scott, David
• Primary Examiner(s): Bui, Bing Q.
• Application Number:
  US10/159,377
• Time in Patent Office: 1,293 Days
• Field of Search: 370/260, 370/261, 370/270, 379/93.21, 379/93.24, 379/158, 379/202.01, 379/219, 379/221.08, 379/221.09, 379/265.09, 379/900, 709/204
• US Class Current: 379/265.09
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04M 2207/12 intelligent networks
• CPC Class Codes: H04M 7/0027 Collaboration services where a computer is used for data transfer and the telephone is used for telephonic communication
• CPC Class Codes: H04M 7/0045 where the text-based messaging service is an instant messaging service
• CPC Class Codes: Y10S 379/90 Internet, e.g. Internet phone, webphone, internet-based telephony

Abstract

Phone systems for an integrated chat client service are provided. A representative phone system includes a call processing system operable to check a chat server for accessibility of a calling party chat client associated with a calling party and coupled to the internet, the call processing system being further operable to prompt a called party to select to talk or chat. Methods to connect telephone calls and answer telephone calls are also provided.

Claims

1. A phone system, comprising:

a first call processing system element operable to check a chat server for accessibility of a calling party chat client associated with a calling party; and

a second call processing system element operable to prompt a called party to select to talk or chat.

2. A phone system, comprising:

a first call processing system element operable to check a chat server for accessibility of a calling party chat client associated with a calling party; and

a second call processing system element operable to prompt a called party to select to talk or chat, wherein the first call processing system element includes a service control point operable to receive a query and to check a chat server for accessibility of a calling party chat client associated with a calling party, the chat server being coupled to the internet and the service control point; and

wherein the second call processing system element includes a service node coupled to the service control point and operable to prompt a called party to select either talk or chat.

3. The phone system of claim 2, wherein the chat server is operable to send chat invitations to the calling party chat client and a called party chat client upon the called party selecting to chat with the calling party.

4. The phone system of claim 3, wherein the service control point is operable to instruct a voice call to be connected upon the called party selecting to talk to the calling party.

5. The phone system of claim 4, wherein the service control point is further operable to check whether the called party has a chat client registered through a chat server.

6. The phone system of claim 4, further comprising:

a service switching point coupled to a called party telephone and the service control point, and operable to send the query to the service control point upon receiving a voice call request.

7. The phone system of claim 6, wherein the service control point instructs the service switching point to forward the voice call request to the service node upon finding the calling party chat client registered with the chat server.

8. The phone system of claim 7, wherein the service switching point is further operable to connect the voice call upon a receipt of a connect voice call instruction from the service control point.

9. The phone system of claim 2, wherein the chat server is further operable to update a first database, the first database comprising information used to connect a plurality of chat clients.

10. The phone system of claim 9, wherein the chat server is further operable to search and update a second database, the second database comprising information about which of the plurality chat clients are registered with the chat server.

11. The phone system of claim 10, wherein the second database further comprises information about which of the plurality of chat clients registered with the application server are present at a computer to chat.

12. The phone system of claim 11, wherein the second database further comprises information about which of the plurality of chat clients registered with the application server would like to be prompted about availability of an option to chat.

13. The phone system of claim 12, wherein the service control point is operable to check the second database for registration, presence and availability, and then instruct a service switching point to forward a phone call causing the call query to the service node.

14. The phone system of claim 2, further comprising:

a first internet service provider coupled to a calling party terminal associated with the calling party; and

a second internet service provider coupled to a called party terminal associated with the called party.

15. The phone system of claim 14, wherein the first internet service provider is the same as the second internet service provider.

16. The phone system of claim 14, wherein the first internet service provider is different than the second internet service provider.

17. The phone system of claim 2, further comprising:

means for coupling a calling party terminal associated with the calling party to the internet; and

means for coupling a called party terminal associated with the called party to the internet.

18. The phone system of claim 2, wherein the chat server is an instant messaging server and the chat client is an instant messaging client.

19. The phone system of claim 2, wherein the chat client is a custom application configured to run on a called party terminal associated and on a calling party terminal, associated with the called and calling parties, respectively.

20. A method for connecting phone calls, comprising the steps of:

checking for accessibility of a calling party chat client associated with a calling party; and

prompting a called party to choose to either talk or chat if the calling party chat client is accessible.

21. The method of claim 20, further comprising:

sending a chat invitation to the called and calling parties, inviting initiation of a chat session when the called party chooses to chat.

22. The method of claim 21, further comprising:

connecting a voice call when the called party chooses to talk.

23. The method of claim 20, wherein the method further comprises:

checking whether the called party has a called party chat client accessible.

24. The method of claim 20, further comprising:

starting an inquiry upon receiving a voice call request.

25. The method of claim 24, wherein the method further comprises:

forwarding the voice call request to prompt the called party to choose when the calling party chat client is accessible.

26. The method of claim 25, further comprising:

updating a first database, the first database comprising information used to connect a plurality of chat clients.

27. The method of claim 26, further comprising:

using the first database to connect the chat session when the called party chooses to chat.

28. The method of claim 20, further comprising:

providing a first internet service provider coupled to a calling party terminal associated with the calling party.

29. The method of claim 20, further comprising:

providing a second internet service provider coupled to a called party terminal associated with the called party.

30. The method of claim 20, wherein the chat session is initiated over by an instant messaging client.

31. A method, for connecting phone calls, comprising the steps of:

checking for accessibility of a calling party chat client associated with a calling party; and

prompting a called party to choose to either talk or chat if the calling party chat client is accessible, wherein checking for accessibility comprises;

updating a second database, the second database comprising information about which of a plurality chat clients are registered with the chat server; and

searching a second database for registration of the calling party chat client.

32. The method of claim 31, wherein the second database further comprises information about which of the plurality of chat clients registered are present at a terminal to chat, and checking for accessibility further comprises:

searching the second database for presence of the calling party chat client.

33. The method of claim 32, wherein the second database further comprises information about which of the plurality of chat clients registered with the application server have a preference to chat, and checking for accessibility further comprises:

searching the second database for the preference of a called party chat client.

34. A method of answering a call, comprising:

receiving a first indication of an incoming call;

answering the incoming call; and

receiving a second prompt to choose either to talk or chat, when a calling party chat client associated with a calling party is accessible.

35. The method of claim 34, further comprising:

setting a called party chat client associated with a called party to be accessible.

36. The method of claim 35, wherein the called party uses the internet to set the called party chat client to be accessible.

37. The method of claim 36, wherein the calling party uses the internet to set the calling party chat client to be accessible.

38. The method of claim 37, further comprising:

chatting with the calling party upon choosing to chat; and

talking with the calling party upon choosing to talk.

39. The method of claim 37, wherein accessibility of a calling party computer associated with a calling party depends upon presence of a registration with an application server.

40. The method of claim 39, wherein accessibility of the calling party computer further depends upon a preference of the called party toward chat sessions.

41. The method of claim 40, wherein accessibility of the calling party computer further depends upon an availability of the calling party computer, wherein the calling party computer is unavailable when the calling party computer has been inactive for a period of time.

42. The method of claim 41, wherein the calling party computer can be made unavailable by the calling party.

43. The method of claim 37, wherein the second prompt further comprises the choice to send the call to call waiting.

44. The method of claim 43, wherein the second prompt further comprises the choice to place the call on hold.

45. A method of answering a call, comprising the steps of:

receiving a first indication of an incoming call;

answering the incoming call; and

receiving a second prompt to choose either to talk or chat, when a calling party chat client associated with a calling party is accessible, wherein;

accessibility of a calling party computer associated with a calling party depends upon presence of a registration with an application server;

accessibility of the calling party computer further depends upon a preference of the called party toward chat sessions;

accessibility of the calling party computer further depends upon an availability of the calling party computer, the calling party computer being unavailable when the calling party computer has been inactive for a period of time;

wherein the calling party computer can be made unavailable by the calling party; and

a called party computer associated with the called party can set a preference on the called party computer such that the called party does not receive the second prompt.

46. A computer readable medium having a program for connecting phone calls, the program performing the steps of:

checking accessibility of a calling party chat client associated with a calling party; and

prompting a called party to choose to either talk or electronically chat if the calling party chat client is accessible.

47. The medium of claim 46, wherein the program further performs the steps of:

sending electronic chat invitations to the called party and the calling party if the called party chooses to electronically chat; and

initiating an electronic chat session when the called party and the calling party accept the electronic chat invitations.

48. The medium of claim 46, wherein the program performs the step of checking accessibility in response to a voice call connection request and the program further performs the step of:

terminating the voice call connection request after the electronic chat session is initiated.

49. The medium of claim 46, wherein the program further performs the step of:

checking whether the called party has a called party chat client accessible.

50. The medium of claim 46, wherein the program performs the step of checking accessibility in response to a voice call connection request and the program further performs the step of:

connecting a voice call when the called party chooses to talk.

51. The method of claim 46, wherein accessibility of a calling party computer associated with a calling party depends upon presence of a registration with an electronic chat server.

52. The method of claim 51, wherein accessibility of the calling party computer further depends upon a preference of the called party toward chat sessions.