Supplemental diagnostic and service resource planning for mobile systems
First Claim
1. A method for providing an enhanced diagnostic service for mobile systems comprising the steps of:
- determining if any downloadable supplemental diagnostic functions are available to isolate a failure according to a service signal from a mobile system;
downloading one or more available supplemental diagnostic functions to said mobile system for execution;
coalescing one or more offers for a repair service according to results of said execution of said downloaded functions; and
presenting said coalesced offers to an operator of said mobile system.
3 Assignments
0 Petitions
Accused Products
Abstract
Diagnostic codes from a vehicle or other system in transit are transmitted to an opportunity server, which forwards the codes to a supplemental diagnostic service provider. The diagnostic service provider determines if supplemental diagnostics software functions are available, and if so, downloads them to the vehicle. After executing the supplemental diagnostics, the vehicle reports updated codes to the opportunity server. Multiple cycles of selection, downloading and execution of supplemental diagnostics may be performed until fault isolation is achieved, following which the opportunity server issues requests for bids to potential repair service provides. Responding offers are received, coalesced and presented to the operator. The operator of the vehicle is presented with one or more coalesced offers, upon selection of which, a service is scheduled.
147 Citations
18 Claims
-
1. A method for providing an enhanced diagnostic service for mobile systems comprising the steps of:
-
determining if any downloadable supplemental diagnostic functions are available to isolate a failure according to a service signal from a mobile system; downloading one or more available supplemental diagnostic functions to said mobile system for execution; coalescing one or more offers for a repair service according to results of said execution of said downloaded functions; and presenting said coalesced offers to an operator of said mobile system. - View Dependent Claims (2, 3)
-
-
4. A method for providing enhanced mobile system diagnostics responsive to a service signal from a mobile system indicating the location of the mobile system and a general need for service, the method comprising the steps of:
-
analyzing a service signal to determine if any downloadable supplemental diagnostic functions are available to isolate a failure; selecting said available supplemental diagnostic function(s); and downloading said selected supplemental diagnostic function to said mobile system for execution. - View Dependent Claims (5, 6, 7)
-
-
8. A computer readable medium encoded with software for providing enhanced mobile system diagnostics responsive to a service signal from a mobile system indicating the location of the mobile system and a general need for service, said software performing the steps of:
-
analyzing a service signal to determine if any downloadable supplemental diagnostic functions are available to isolate a failure; selecting said available supplemental diagnostic function(s); and downloading said selected supplemental diagnostic function to said mobile system for execution. - View Dependent Claims (9, 10, 11)
-
-
12. A system for arranging for diagnosing failures and faults of a mobile system while said mobile system is in transit, said system comprising:
-
an opportunity server communicably disposed between said mobile system and one or more provider servers; a repair service need message receptor cooperative with said opportunity server for receiving one or more trouble codes from a mobile system; a diagnostic request generator disposed within said opportunity server for forwarding one or more trouble codes to one or more provider servers; and one or more provider servers configured to receive said trouble codes from said request generator, and having a repository of supplemental diagnostic software functions, a selector for selecting a function from said repository, and a supplemental diagnostic function transmitter for downloading one or more selected diagnostic functions to said mobile system. - View Dependent Claims (13, 14, 15, 16, 17, 18)
-
Specification