Method and system for monitoring online behavior at a remote site and creating online behavior profiles

• US 6,983,379 B1
• Filed: 06/30/2000
• Issued: 01/03/2006
• Est. Priority Date: 06/30/2000
• Status: Active Grant

• Current Assignee: Connexity Audience, Inc.
• Original Assignee: Hitwise Pty. Ltd. (Experian plc)
• Inventors: Gullette, Brian R. D., Nortman, Randall C., Spalink, Jan-Dieter, Hatchell, Andrew
• Primary Examiner(s): Barron, Jr., Gilberto
• Assistant Examiner(s): Dinh, Minh
• Application Number:
  US09/608,136
• Time in Patent Office: 2,013 Days
• Field of Search: 709223-226, 713/201, 705/10, 705/14, 705/26, 705/74
• US Class Current: 705/50
• CPC Class Codes: G06F 21/6254 by anonymising data, e.g. decorrelating personal data from the owner's identification
• CPC Class Codes: G06F 2221/2101 Auditing as a secondary aspect
• CPC Class Codes: G06Q 20/383 Anonymous user system
• CPC Class Codes: G06Q 30/0201 Market modelling; Market analysis; Collecting market data
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]
• CPC Class Codes: H04L 2463/102 applying security measure for e-commerce data processing systems or methods, specially adapted for e-commerce G06Q30/00
• CPC Class Codes: H04L 41/0213 Standardised network management protocols, e.g. simple network management protocol [SNMP]
• CPC Class Codes: H04L 43/55 Testing of service level quality, e.g. simulating service usage
• CPC Class Codes: H04L 63/0421 Anonymous communication, i.e. the party's identifiers are hidden from the other party or parties, e.g. using an anonymizer
• CPC Class Codes: H04L 63/0823 using certificates cryptographic mechanisms or cryptographic arrangements for entity authentication involving certificates H04L9/3263
• CPC Class Codes: H04L 63/126 the source of the received data

Abstract

A method and system for monitoring users on one or more computer networks, disassociating personally identifiable information from the collected data, and storing it in a database so that the privacy of the users is protected. The system includes monitoring transactions at both a client and at a server, collecting network transaction data, and aggregating the data collected at the client and at the server. The system receives a user identifier and uses it to create an anonymized identifier. The anonymized identifier is then associated with one or more users'"'"' computer network transactions. The data is stored by a collection engine and then aggregated to a central database server across a computer network.

Claims

1. A method for collecting transaction data generated by users accessing a network through an internet service provider without associating personally identifiable information with the transaction data, comprising:

obtaining an identifier from an internet service provider representing one or more users of a computer network;

creating an anonymized identifier using the obtained identifier at the internet service provider;

collecting data being transmitted across the computer network from the internet service provider;

collecting transaction data recorded by a merchant system on the network which is separate from the internet service provider, said collecting being done at the merchant system for transactions conducted between the merchant and one or more users of the computer network;

creating one or more transaction codes using the collected transaction data at the merchant system;

associating the anonymized identifier with the collected data and the one or more transaction codes;

creating a transaction record including one or more transaction codes and an anonymized identifier,

storing the transaction record in a database separate from the internet service provider and the merchant system.

2. The method of claim 1, wherein the anonymized identifier is created by applying a one-way hashing function to the obtained identifier.

3. The method of claim 1, wherein the anonymized identifier is created by applying a one-way hashing function to the obtained identifier and a security key.

4. The method of claim 3, wherein the one-way hashing function is the Secure Hashing Algorithm 1 (SHA-1) algorithm.

5. The method of claim 3, wherein the one-way hashing function is the Message Digest 4 (MD4) algorithm.

6. The method of claim 3, wherein the one-way hashing function is the Message Digest 5 (MD5) algorithm.

7. The method of claim 1, wherein the act of obtaining an identifier representing one or more users of a computer network includes:

receiving packets sent by an authentication server; and

extracting an identifier form the received packets.

8. The method of claim 7, wherein the authentication server is a RADIUS authentication server.

9. The method of claim 8, wherein the received packets are RADIUS authentication timestamp packets.

10. The method of claim 1, wherein the transaction code identifies whether a purchase was made.

11. The method of claim 1, wherein the transaction code identifies one or more categories of services or merchandise.

12. The method of claim 1, wherein the identifier is a network address.

13. The method of claim 12, wherein the network address is an Internet Protocol (IP) address.

14. A computer system for collecting network transaction data generated by users accessing a network through an internet service provider without associating personally identifiable information with the transaction data comprising:

a communication port coupled to a computer network, the computer network providing access to one or more provider collection engines at internet service provider sites and one or more merchant collection engines at merchant sites;

one or more processors; and

memory containing computer instructions that collect network transaction data from the one or more provider collection engines at the internet service provider sites, wherein the network transaction data includes one or more anonimized identifier, and wherein the one or more anonimized identifiers are created at an internet service provider site using an identifier obtained at the internet service provider;

collect transaction records from the one or more merchant collection engines at the merchant sites for transactions conducted between the merchant and one or more users of the computer network, and the merchant sites being separate from the internet service provider sites;

associate the collected transaction records with the collected network transaction data;

and

store the associated data in a database separate from the internet service provider collection engines and the merchant collection engines.

15. A method for collecting transaction data generated by users accessing a network through an internet service provider without associating personally identifiable information with the transaction data, comprising:

obtaining an identifier from an internet service provider representing one or more users of a computer network;

creating an anonymized identifier using the obtained identifier at the internet service provider;

obtaining data at the internet service provider representing data transmitted across the computer network;

creating one or more transaction codes at a merchant site separate from the internet service provider for transactions conducted between the merchant site and one or more users of the network;

associating the anonymized identifier with the collected data and the one or more transaction codes;

creating a transaction record including the one or more transaction codes and the anonymized identifier; and

storing the transaction record in a database separate from the internet service provider and merchant site.

16. The method of claim 15, wherein said transaction codes are selected to represent a behavior pattern of users at a merchant website.

17. The method of claim 16, wherein said transactions codes are assigned by merchant websites.

18. The method of claim 16, wherein said transaction codes represent at least one of the type of purchase made by a user, method of payment made by a user and price range of purchase made by a user.