Short voice message (SVM) service method, apparatus and system

• US 6,990,180 B2
• Filed: 07/23/2001
• Issued: 01/24/2006
• Est. Priority Date: 04/05/2001
• Status: Active Grant

• Current Assignee: Nokia Technologies Oy (Nokia Corporation)
• Original Assignee: Nokia Mobile Phones UK Limited (Nokia Corporation)
• Inventors: Vuori, Petri
• Primary Examiner(s): Weaver, Scott L.
• Assistant Examiner(s): Gauthier, Gerald
• Application Number:
  US09/911,078
• Publication Number:
  US 20020146097A1
• Time in Patent Office: 1,646 Days
• Field of Search: 379/88.12, 379/88.22, 379/88.23, 379/88.25, 379/201.1, 379/88.26, 379/88.18, 455/466, 455/445, 709/106, 709/205
• US Class Current: 379/88.25
• CPC Class Codes: H04M 1/72433 for voice messaging, e.g. dictaphones for answering incoming calls H04M1/64
• CPC Class Codes: H04M 2203/4527 Voicemail attached to other kind of message
• CPC Class Codes: H04M 2250/74 with voice recognition means voice activated dialling H04M1/271; voice recognition algorithms G10L15/00
• CPC Class Codes: H04M 3/42382 Text-based messaging services in telephone networks such as PSTN/ISDN, e.g. User-to-User Signalling or Short Message Service for fixed networks
• CPC Class Codes: H04M 3/533 Voice mail systems
• CPC Class Codes: H04M 3/537 Arrangements for indicating the presence of a recorded message , whereby the presence information might include a preview or summary of the message
• CPC Class Codes: H04W 4/12 Messaging; Mailboxes; Announcements
• CPC Class Codes: H04W 4/14 Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]
• CPC Class Codes: H04W 4/18 Information format or content conversion, e.g. adaptation by the network of the transmitted or received information for the purpose of wireless delivery to users or terminals
• CPC Class Codes: H04W 88/184 Messaging devices, e.g. message centre
• CPC Class Codes: H04W 92/02 Inter-networking arrangements

Abstract

Tiresome entry of numerous letters of the alphabet into a hand-held device for assembling a short text message for transmission via a short message service (SMS) to a second terminal is avoided by the sending of a short voice message (SVM). The SVM is recorded in the sending terminal and sent to a SVM service center (SVMSC). The SVMSC may notify the intended recipient of the arrival of the SVM and await acceptance before sending it. The second terminal may then commence a bidirectional communication so that an instant voice message session can be established. Alternatively, the problem can be overcome by converting the spoken SVM to text in the user terminal by means of voice recognition software and sending the converted text to the recipient by means of the traditional SMS infrastructure for display as text or for playback as text converted to voice.

Claims

1. A voice message system including a plurality of terminals and a voice message service center, said service center comprising:

means for receiving a voice message from a first user terminal;

means for storing the received voice message from the first terminal;

a presence service for checking availability of an intended second user at a second terminal; and

means for sending the stored received message from the first terminal to the second terminal if the second terminal is available, wherein one or more of said plurality of terminals comprises;

means for receiving said voice message at said first user terminal spoken by a first user for providing said voice message from said first user terminal to said means for receiving said voice message at said service center;

means for storing voice messages including said voice message spoken by said first user;

means for receiving a designation signal from said first user designating a second user as an intended recipient;

means for retrieving the stored voice message in response to the designation signal for providing the voice message retrieved from storage and the designation signal; and

means for sending the voice message retrieved from storage and the designation signal to the second user of the voice message system as an outgoing voice message.

2. The system of claim 1, said service center further comprising means for notifying the second terminal of the voice message received from the first terminal wherein the received voice message from the first terminal is sent to the second terminal upon receiving an acceptance signal from the second terminal in response to the notification.

3. The voice message system of claim 1, wherein said one or more of said plurality of terminals further comprises:

means for receiving an incoming voice message from the second user for storage in the means for storing received voice messages; and

means for playback of the incoming voice message to the first user after retrieval from the means for storing voice messages by the means for retrieving stored voice messages.

4. The voice message system of claim 3, wherein said one or more of said plurality of terminals further comprises:

means for receiving notification of the incoming voice message from the second user for display or notification thereof to the first user; and

means responsive to an acceptance indication input signal from the first user for sending the acceptance indication input signal for use in the voice message system in deciding whether to send the incoming voice message from the second user to the first user.

5. The voice message system of claim 1, wherein the means for receiving the voice message spoken by the first user includes voice recognition means for recognizing the voice message spoken by the first user for providing the voice message as a text message for storage in and retrieval from the means for storing voice messages as a text message for transmission as an outgoing text voice message via a short message service center.

6. The voice message system of claim 5, wherein the means for receiving an incoming voice message from the second user may include means for receiving an incoming text voice message for storage in the means for storing voice messages as a text message and wherein the means for playback of the incoming text voice message is for displaying the incoming text message on a display of the user equipment.

7. The system of claim 5, wherein the means for receiving an incoming voice message from the second user is means for receiving an incoming text voice message for storage in the means for storing voice messages as a text message and wherein the means for retrieving the stored voice message is also for converting the retrieved voice message to a voice signal for playback on a means for playback as an enunciated voice message.

8. User equipment for use in a voice message system, comprising:

means for receiving a short voice message (SVM) spoken by a first user;

means for storing SVMs including said SVM spoken by said first user;

means for receiving a designation signal from the first user designating a second user as an intended recipient;

means for retrieving the stored SVM in response to the designation signal for providing the SVM retrieved from storage and the designation signal; and

means for sending the SVM retrieved from storage and the designation signal to the second user of the voice message system as an outgoing SVM.

9. The user equipment of claim 8, further comprising:

means for receiving an incoming SVM from the second user for storage in the means for storing SVMs; and

means for playback of the incoming SVM to the first user after retrieval from the means for storing SVMs by the means for retrieving stored SVMs.

10. The user equipment of claim 9, further comprising:

means for receiving notification of the incoming SVM from the second user for display or notification thereof by the user equipment; and

means responsive to an acceptance indication input signal from the first user for sending the acceptance indication input signal f or use in the voice message system in deciding whether to send the incoming SVM from the second user to the user equipment of the first user.

11. The user equipment of claim 8, wherein the means for receiving the SVM spoken by the first user is voice recognition means for providing the SVM as a text message for storage in and retrieval from said means for storing SVMs as a text message for transmission as an outgoing text SVM via a short message service (SMS) center.

12. The user equipment of claim 9, wherein the means for receiving an incoming SVM from the second user is means for receiving an incoming text SVM for storage in the means for storing SVMs as a text message and wherein the means for playback of the incoming text SVM is for displaying the incoming text message on a display of the user equipment.

13. The user equipment of claim 8, wherein said means for sending comprises an SVM sender user agent (280).

14. The user equipment of claim 9, wherein said means for receiving an incoming SVM is an SVM inbox user agent (282).

15. Method for use in a telecommunications network for providing messages between users, comprising

receiving a voice message transmitted from a first terminal for forwarding to a second user at a second terminal,

checking availability of said second terminal or said second user using a presence service, and sending the voice message only if available, wherein said checking availability is a checking of a status marker (298) of a presence tuple (292) among a plurality of presence tuples of presence information (290) maintained by a presence service (248), wherein said sending the received voice message is carried out by a service (270, 310) sending the received voice message to an inbox (274) having an inbox address (314) associated with said presence tuple (292).

16. The method of claim 15, further comprising the step of notifying the second user at the second terminal of the completed voice message prior to said step of sending.

17. The method of claim 16, wherein said step of sending the received voice message to the second terminal is carried out only after the second user signals acceptance.

18. The method of claim 15, further comprising the steps of:

receiving a voice message from the second terminal spoken by the second user, and

sending the received voice message to the first terminal.

19. The method of claim 18, further comprising the step of checking the availability of said first terminal before carrying out said step of sending the voice message from the second terminal to the first terminal.

20. The method of claim 15, further comprising the step of storing the voice message transmitted from the first terminal in the second terminal for playback by the second user at the convenience of the second user.

21. Apparatus for use in a telecommunications network for providing messages between users, comprising:

means for receiving a voice message from a first terminal spoken by a first user for a second user at a second terminal;

means for checking availability of said second terminal or said second user using a presence service; and

means for sending the received voice message to the second terminal if available, wherein said means for checking availability is carried out by a presence service (248) checking a status marker (298) of a presence tuple (292) among a plurality of presence tuples of presence information (290) maintained by a presence service (248), wherein said means for sending is carried out by a service (270, 310) sending the received voice message to an inbox (274) having an inbox address (314) associated with said presence tuple (292).

22. The apparatus of claim 21, further comprising means for storing the voice message until the means for checking availability determines the second terminal is available.

23. The apparatus of claim 21, further comprising means for notifying the second user at the second terminal of the received voice message from the first user prior to the received voice message transmission to the second terminal.

24. The apparatus of claim 23, wherein the received voice message is sent to the second terminal only after the second user signals acceptance.

25. The apparatus of claim 21, further comprising:

means for receiving a voice message from the second terminal spoken by the second user in reply to the voice message from the first user; and

means for sending the voice message received from the second user to the first terminal.

26. The apparatus of claim 25, further comprising means for checking the availability of the first terminal before sending the voice message received from the second terminal to the first terminal.

27. The apparatus of claim 21, further comprising means for storing the voice message received in the second terminal for playback to the second user at the convenience of the second user.

28. A voice message system including a plurality of terminals and a voice message service center, said service center comprising:

means for receiving a voice message from a first user terminal;

means for storing the received voice message from the first terminal;

a presence service for checking availability of an intended second user at a second terminal; and

means for sending the stored received message from the first terminal to the second terminal if the second terminal is available, wherein said presence service is for checking availability by checking a status marker (298) of a presence tuple (292) among a plurality of presence tuples of presence information (290) maintained by a presence service (248), wherein said means for sending is carried out by a service (270, 310) sending the received voice message to an inbox (274) having an inbox address (314) associated with said presence tuple (292).

29. A messaging system comprising at least one terminal and a server, wherein

the terminal comprises means for transmitting presence information to the server and means for receiving presence information from the server, and the server comprises means for maintaining presence information characterized in that said presence information includes presence tuples, each tuple comprising a status marker and a communication address identifying at least one of a short voice message (SVM) service and an SVM inbox address, and in that

said system includes an SVM service, responsive to an instant voice message from a sending principal addressed to an SVM inbox, for checking said status marker of said SVM inbox and for delivering said instant voice message if said status marker indicates availability for receipt thereof.

30. Terminal for accessing an instant messaging service for receiving instant messages from senders of instant messages and for providing instant messages to inboxes, said service associated with a presence service for receiving presence information about presentities and for providing said presence information to watchers, said terminal comprising:

a short voice message (SVM) watcher user agent (278) for receiving presence information about an SVM presentity (254); and

an SVM sender user agent (280) for providing an SVM to an SVM server (270) for delivery if said presence information indicates availability.

31. The terminal of claim 30, further comprising:

an SVM presence user agent (276) for interacting with said SVM presentity; and

an SVM inbox user agent (282) for interacting with an SVM inbox (274).

32. A data structure embodied in a computer-readable medium for storage in a physical device, characterized in that

the data structure is a short voice message (SVM) presence information (290) database for storing SVM presence tuples (292, 294, 296, . . . , n), each tuple having a status marker (298) indicative of availability for receipt of short voice messages, and a communication address (302, 304, . . . , n) indicative of at least one of an SVM service (310, 312, . . . , n) and an SVM inbox address (314, 316, . . . , n).