System and method for incentive programs and award fulfillment

• US 7,054,830 B1
• Filed: 10/05/1999
• Issued: 05/30/2006
• Est. Priority Date: 10/20/1997
• Status: Expired due to Term

• Current Assignee: Kroy IP Holdings LLC
• Original Assignee: York Eggleston
• Inventors: Eggleston, York, Ukhov, Andrey
• Primary Examiner(s): Poinvil, Frantzy
• Application Number:
  US09/412,147
• Time in Patent Office: 2,429 Days
• Field of Search: 705/7, 705/14, 705/10, 705/17, 705/26, 705/27, 707100-104, 707/200
• US Class Current: 705/14.26
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0225 Avoiding frauds
• CPC Class Codes: G06Q 30/0236 Incentive or reward received by requiring registration or ID from user
• CPC Class Codes: G06Q 30/0238 at point-of-sale [POS]
• CPC Class Codes: G06Q 30/0239 Online discounts or incentives

Abstract

A method and system for providing incentive programs over a computer network is provided in which a host may provide sponsoring companies with the capability to buy prepackaged or self-built incentive programs, offer such incentive programs to consumers, provide sponsoring companies and retailers with the capability to associate prizes with incentive programs, provide sponsoring companies, retailers and consumers with convenient fulfillment of prizes, and store and manipulate databases regarding all of the foregoing.

Claims

1. A system for incentive program participation and automated award fulfillment, comprising:

a host computer coupled to a network;

a first database accessible from said host computer; and

an automated award fulfillment application program executed on said host computer for participation in incentive programs of a plurality of providers in communication with an inventory management system associated with each of said plurality of providers wherein said automated award fulfillment application program provides sponsor-selected fulfillment, said automated award fulfillment application program comprising;

code adapted to provide a sponsor-selected specific award unit item, said sponsor-selected specific award unit item being tailored to demographic and psychographic preferences of a sponsor-selected consumer user, and

code adapted to provide a sponsor-selected geographic location for fulfillment.

2. The system of claim 1, wherein said plurality of providers comprise at least one of a host, a retailer, a merchant, and a sponsor.

3. The system of claim 1, further comprising:

a client computer of said consumer user coupled to the network;

a server coupled to said host computer; and

a browser executing on said client computer for accessing content located on said server

wherein the consumer user participates in said incentive programs of the plurality of providers via interaction with said browser.

4. The system of claim 3, further comprising:

a redemption workstation associated with each of said plurality of providers coupled to the network;

at least one of

a member management database, coupled to the network, for adding a member record for a new member, or

said inventory management system associated with each of said plurality of providers coupled to said redemption workstation; and

wherein said automated award fulfillment application program is adapted to allow designation of redemption of an award including access to any inventory management system of any of said plurality of providers and access to any member databases;

wherein said automated award fulfillment application program is adapted to allow a sponsor to select said award tailored to demographic and psychographic preferences of the consumer user stored in at least one of any of said member management databases or said first database accessible from said host computer, and wherein said automated award fulfillment application program is adapted to allow sponsor-designation of redemption of said award at a geographic location of one of said plurality of providers; and

a sponsor computer, coupled to the network, adapted to allow a sponsor of one of said incentive programs to designate said geographic location of redemption by the consumer user of said award.

5. The system of claim 3, wherein said system further comprises at least one of an internet browser, an automated teller machine, a kiosk, a gasoline pump, a wireless device, a personal digital assistant, and a communication device.

6. A method for allowing participation in incentive programs and automating award fulfillment, comprising:

providing a host computer, the host computer having a database and an automated award fulfillment application program in communication with an inventory management system associated with each of a plurality of providers;

said automated award fulfillment application program adapted to

provide sponsor-selected fulfillment, said automated award fulfillment application program comprising;

code to provide a sponsor-selected specific award unit item,

code to provide said sponsor-selected specific award unit item tailored according to demographic and psychographic preferences of a sponsor-selected consumer user, and

code to provide a sponsor-selected geographic location for fulfillment; and

permitting access to said database via a network, including allowing participation in incentive programs of said plurality of providers.

7. The method of claim 6, further comprising:

providing another network coupling said host computer to a workstation for transferring electronic data between said workstation and said host computer;

providing each of said host computer and said workstation with an application program for responding to input from said host computer or said workstation;

allowing a user of said host computer to operate said automated award fulfillment application program to generate an incentive program and to store said incentive program on said host computer;

transferring a stored incentive program to said workstation; and

providing an address for said stored incentive program to permit access to said stored incentive program from said another network.

8. The method of claim 7, further comprising:

providing at least one of an award association application program that associates an award with said incentive program, and an award fulfillment association application program that associates a fulfillment option with said award.

9. The system of claim 8, wherein said fulfillment option comprises at least one of:

receiving fulfillment at a sponsor designated geographic location;

receiving online fulfillment;

receiving offline fulfillment;

receiving fulfillment at a merchant;

receiving fulfillment at a retailer;

or

receiving fulfillment at point of sale (POS).

10. The system of claim 6, wherein said permitting access comprises:

providing for registration and interaction with content of said database and said automated award fulfillment application program.

18. The system of claim 7, further comprising:

a sponsor computer coupled to the network for allowing a sponsor of one of a plurality of incentive programs to designate said geographic location of redemption by said consumer user of said award.

11. A system for automating award fulfillment, comprising:

a network;

a host computer, coupled to said network;

a first database of said host computer;

a browser operative to browse content of said host computer, wherein a consumer user participates in an incentive program;

an awards database of awards associated with said incentive program; and

an automated award fulfillment application program for automating fulfillment of awards for said incentive program, in communication with an inventory management system associated with each of a plurality of providers wherein said automated award fulfillment application program provides sponsor-selected fulfillment for providing a sponsor-selected specific award unit item, providing said sponsor-selected specific award unit item tailored to demographic and psychographic preferences of a sponsor-selected consumer user, and

providing a sponsor-selected geographic location for fulfillment.

12. The system of claim 11, further comprising:

a card for fulfillment of awards won in said incentive program.

13. The system of claim 11, further comprising:

a memory for storing at least a personal identification number associated with said sponsor-selected consumer user for use in performing fulfillment.

14. The system of claim 11, further comprising:

memory for storing information relating to participation of said sponsor-selected consumer user in said incentive program.

15. The system of claim 11, further comprising:

said browser, coupled to said host computer, wherein said consumer user participates in incentive programs of at least two providers via said browser.

16. The system of claim 11, further comprising:

a redemption computer associated with each of said plurality of providers coupled to said network; and

at least one of;

a member database, coupled to said network, for adding a member record for a new member, or

said inventory management system associated with said each of said plurality of providers coupled to said network; and

wherein said automated award fulfillment application program is adapted to allow designation of redemption of an award including accessing any inventory management system of any of said plurality of providers, accessing said awards database and accessing at least one of any member databases and said first database of said host computer.

17. The system of claim 16, wherein said automated award fulfillment application program selecting said award tailored to any demographic and psychographic preferences known of said consumer user stored in at least one of any of said member databases, and said first database of said host computer, and allowing for designation of redemption of said award at a geographic location of one of said plurality of providers.

19. A method for providing an incentive programs and automating award fulfillment, comprising:

providing a host computer;

providing an incentive program on the host computer, wherein a participant may participate in said incentive program;

providing a database of awards on the host computer associated with the incentive program; and

providing automated award fulfillment of said awards to participants, including providing communication with an inventory management system associated with each of a plurality of providers wherein said automated award fulfillment comprises

providing sponsor-selected fulfillment comprising

providing a sponsor-selected specific award unit item,

providing said sponsor-selected specific award unit item tailored according to demographic and psychographic preferences of a sponsor-selected consumer user, and

providing a sponsor-selected geographic location for fulfillment.

20. The method of claim 19, wherein said database of awards includes awards from a plurality of sponsors.

21. The method of claim 19, wherein said providing automated award fulfillment further comprises:

associating an award with the incentive program; and

associating a fulfillment method with the award.

22. The method of claim 21, wherein said associating a fulfillment method comprises:

providing an optimization application program that identifies an award based on the geographic proximity of an award winner to a redemption location of an award in the database of awards.

23. The method of claim 19, wherein said providing automated award fulfillment further comprises:

providing a card comprising memory for storing data associated with a user.

24. The method of claim 23, wherein said data is a personal identification number.

25. The method of claim 23, wherein said data is information relating to a user'"'"'s participation in said incentive program.

26. A system for building an incentive program having automated fulfillment, comprising:

a computer coupled to a network;

an incentive program generation application program for generating the incentive program in response to input of parameters by a user;

an award association application program for associating an award with the incentive program; and

an automated fulfillment application program for associating a fulfillment method with said award wherein said automated fulfillment program is in communication with an inventory management system associated with each of a plurality of providers wherein said automated fulfillment application program is operative to provide sponsor-selected fulfillment for

providing a sponsor-selected specific award unit item,

providing said sponsor-selected specific award unit item tailored to demographic and psychographic preferences of a sponsor-selected consumer user, and

providing a sponsor-selected geographic location for fulfillment.

27. A method of providing for generation of an incentive program having automated fulfillment over a network, comprising:

providing a computer coupled to the network;

generating the incentive program in response to input from a user;

associating an award with the incentive program;

associating a fulfillment method with the award;

providing an automated fulfillment application program, wherein said automated fulfillment application program is adapted to provide at least one of said generating the incentive program, said associating the award, or said associating the fulfillment method, wherein said automated fulfillment application program is in communication with an inventory management system associated with each of a plurality of providers for

providing sponsor-selected fulfillment comprising;

providing a sponsor-selected specific award unit item,

providing said sponsor-selected specific award unit item tailored according to demographic and psychographic preferences of a sponsor-selected consumer user, and

providing a sponsor-selected geographic location for fulfillment.

28. A method of automatically fulfilling an award comprising:

(a) receiving a sponsor designation of redemption of an award for a sponsor-selected consumer user comprising

receiving a sponsor-selected fulfillment award designation comprising;

receiving a sponsor-selected specific award unit item selected from an inventory management system associated with a plurality of providers,

receiving said sponsor-selected specific award unit item tailored according to demographic and psychographic preferences of said sponsor-selected consumer user, and

receiving a sponsor-selected geographic location for fulfillment; and

(b) automating fulfillment of said award in accordance with said sponsor designation of redemption.

29. The method according to claim 28, wherein said step (a) comprises:

(1) receiving a sponsor designated geographic location for redemption of said award comprising at least one of;

(A) providing interactive access to a fulfillment network database having information about said plurality of providers; and

(B) receiving a sponsor designated consumer user-tailored geographical location selection from said fulfillment network.

30. The method according to claim 29, wherein said step (b) comprises:

(1) fulfilling said award at said sponsor designated geographic location for redemption.

31. The method according to claim 28, where said step (b) comprises at least one of:

(1) automating fulfillment comprising;

(A) providing fulfillment using a fulfillment option comprising at least one of;

(i) receiving fulfillment at a sponsor designated geographic location;

(ii) receiving online fulfillment;

(iii) receiving offline fulfillment;

(iv) receiving fulfillment at a merchant;

(v) receiving fulfillment at a retailer;

or

(vi) receiving fulfillment at point of sale (POS);

or

(2) providing a validation of an award recipient of said award to at least one of a host, one of said plurality of providers, a sponsor, a retailer, or a merchant.

32. The method according to claim 28, wherein said step (a)

(1) receiving a sponsor designated award selection comprising at least one of:

(A) providing interactive access to at least one consumer database of at least one of a host, a provider, a sponsor, a retailer, and a merchant, having information about said sponsor-selected consumer user;

(B) providing said interactive access to said inventory management system wherein said plurality of providers includes at least one of a host, a provider, a sponsor, a retailer, and a merchant, said inventory management system having information about award availability; and

(C) receiving said sponsor designated award selection said sponsor designated award selection being selected from an award pool.

33. The method according to claim 32, wherein said sponsor designated award selection comprises an award unit.

34. The method according to claim 32, wherein said step (a) (1) (C) comprises at least one of:

(i) receiving said sponsor designated award selection wherein said award pool comprises a group of awards selected from an awards database;

(ii) receiving said sponsor designated award selection wherein said award pool comprises available awards from a plurality of sponsors as long as quantities of awards are available;

(iii) receiving said sponsor designated award selection including a user demographically tailored selection of said sponsor designated award selection including being tailored to at least one of demographic and psychographic preferences of said sponsor-selected consumer user stored in any of said at least one consumer database;

(iv) receiving said sponsor designated award selection comprising;

determining availability of said sponsor designated award selection in said inventory management system; and

(v) providing an award recipient to at least one of said at least one consumer database.

35. The method according to claim 34, wherein said step (a) (1) (C) further comprises:

(vi) validating said award recipient of said award to at least one of said host, said provider, said sponsor, said merchant, and said retailer when said award recipient attempts to fulfill said award.

36. The method according to claim 34, wherein said step (a) further comprises:

(1) receiving a sponsor designated geographic location for redemption of said award comprising at least one of;

(A) providing interactive access to a fulfillment network database having information about said plurality of providers; and

(B) receiving a sponsor designated consumer user-tailored geographical location selection from said fulfillment network.

37. The method according to claim 36, wherein said step (b) comnprises:

(1) fulfilling said award at said sponsor designated geographic location for redemption.