System and method for remotely monitoring and managing applications across multiple domains

  • US 7,062,540 B2
  • Filed: 01/05/2001
  • Issued: 06/13/2006
  • Est. Priority Date: 08/15/2000
  • Status: Active Grant
First Claim
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1. A system for enabling remote monitoring and management of one or more applications within a domain, the domain being one of a plurality of such domains, the system comprising:

  • one or more computers within the domain and coupled to a network, each operable to execute one or more applications being monitored and managed;

    a firewall operable to limit access to the applications within the domain from the network;

    an application management layer within the domain comprising;

    one or more agents each operable to monitor one or more corresponding applications in response to a command received from a monitoring and management portal coupled to the network outside the domain, and generate notifications in response to the occurrence of events associated with the corresponding applications; and

    a gateway operable to receive one or more of the notifications and store the notifications in a database; and

    a communication layer within the domain operable to;

    retrieve one or more of the notifications from the database in response to a request received from the monitoring and management portal coupled to the network outside the domain, the request communicated to the communication layer using a communication protocol providing access through the firewall; and

    communicate the notifications to the monitoring and management portal using the communication protocol to enable remote monitoring and management of the associated applications.

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