Caller originated multiple calling

• US 7,088,810 B1
• Filed: 03/30/2004
• Issued: 08/08/2006
• Est. Priority Date: 03/30/2004
• Status: Active Grant

• Current Assignee: AT&T Corporation (AT&T, Inc.)
• Original Assignee: AT&T Corporation (AT&T, Inc.)
• Inventors: Burg, Frederick Murray
• Primary Examiner(s): Bui, Bing Q.
• Application Number:
  US10/812,617
• Time in Patent Office: 861 Days
• Field of Search: 379/201.01, 379/201.02, 379/201.05, 379/211.01, 379/211.02, 379/211.03
• US Class Current: 379/201.02
• CPC Class Codes: H04M 2203/2011 Service processing based on information specified by a party before or during a call, e.g. information, tone or routing selection
• CPC Class Codes: H04M 3/46 Arrangements for calling a number of substations in a predetermined sequence until an answer is obtained
• CPC Class Codes: H04M 3/493 Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals

Abstract

The present invention relates generally to a calling party initiated call in a communication system. More particularly, the invention encompasses a method and an apparatus for subscriber or caller originated multiple calling to one or more individuals at a plurality of addresses. The invention further includes the transfer of the control of the call back to the subscriber or calling party in the event that the called party was not available.

Claims

1. A method for allowing a calling party to control a call to a called party, comprising the steps of:

(a) receiving a plurality of call preferences, from said calling party using a first communication device, to contact a called party having a second communication device;

(b) processing said call through at least one call control entity (CCE) that attempts to reach the called party at a first one of the plurality of call preferences, and

(c) monitoring of call completion by said CCE; and

, if completion is unsuccessful,

(d) prompting of the calling party by the CCE for another call preference, selected from the received list of call preferences; and

(e) repeating steps (c) and (d) until successful call completion or exhaustion of the plurality of call preferences.

2. The method according of claim 1, wherein said call preferences are selected from a group consisting of URL address, website address, email address, phone number, facsimile number, cellular number and pager number.

3. The method of claim 1, wherein said plurality of call preferences contains at least one alternative destination number/address for completing said call.

4. The method of claim 1, wherein said first communication device is selected from a group consisting of a computer, a PDA (Personal Digital Assistant), a cellular telephone, a telephone, a mobile phone, a customer premise equipment, a wired telephone, a PC (Personal Computer), a pager and a facsimile machine.

5. The method of claim 1, wherein said second communication device is selected from a group consisting of a computer, a PDA (Personal Digital Assistant), a cellular telephone, a telephone, a mobile phone, a customer premise equipment, a wired telephone a PC (Personal Computer), a pager and a facsimile machine.

6. The method of claim 1, wherein said plurality of call preferences created by said calling party are stored at a location selected from a group consisting of said first communication device, said CCE, a telephone exchange and the Internet.

7. The method of claim 1, wherein said CCE resides at a location selected from a group consisting of PBX, Centrex, PSTN, the Internet and said first communication device.

8. The method of claim 1, wherein said first communication device has at least one means to display the called party number/address.

9. The method of claim 1, wherein said first communication device has at least one means to display and select the call preferences.