Method and apparatus for providing computer-based help
First Claim
Patent Images
1. A method, comprising:
- maintaining a cache specific to help data for one or more user interface components; and
in response to receiving a request for help data for a newly referenced one of the components;
if the help data for the referenced component is not in the cache, loading the help data for the referenced component into the cache; and
supplying the help data for the referenced component for user presentation.
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Accused Products
Abstract
A method of managing context-sensitive help data for a computer system includes displaying a plurality of program components to a user for interaction, and retrieving from a first memory area having a first access time first help data corresponding to a first of the components, where the first component is not interacted with by the user. Then store the first help data in a second memory area having a second access time less than the first access time. Subsequent to storing the first help data, determine whether the user has interacted with the first component, and responsive to the determination, retrieve the first help data from the second memory area and display the first help data to the user.
50 Citations
47 Claims
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1. A method, comprising:
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maintaining a cache specific to help data for one or more user interface components; and in response to receiving a request for help data for a newly referenced one of the components; if the help data for the referenced component is not in the cache, loading the help data for the referenced component into the cache; and supplying the help data for the referenced component for user presentation. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14)
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15. A device, comprising:
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a processor; and a memory coupled to said processor, wherein the memory comprises program instructions configured to; maintain a cache specific to help data for one or more user-interface components; and in response to receiving a request for help data for a newly referenced one of the components; if the help data for the referenced component is not in the cache, load the help data for the referenced component into the cache; and supply the help data for the referenced component for user presentation. - View Dependent Claims (16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28)
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29. A computer-accessible—
- readable medium, comprising program instructions configured to implement;
maintaining a cache specific to help data for one or more user-interface components; and in response to receiving a request for help data for a newly referenced one of the components;
if the help data for the referenced component is not in the cache, loading the help data for the referenced component into the cache; and
supplying the help data for the referenced component for user presentation. - View Dependent Claims (30, 31, 32, 33, 37, 38, 39, 40, 41, 42)
- readable medium, comprising program instructions configured to implement;
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34. The computer-accessible—
- readable medium wherein in further response to said receiving, the program instructions are further configured to implement loading into the cache additional help data indicated by one or more hyperlinks in the help data for the referenced component.
- View Dependent Claims (35, 36)
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43. A system, comprising:
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means for maintaining a cache specific to help data for one or more user-interface components; and means for loading the help data for a referenced one of the components into the cache in response to receiving a request for help data for the referenced component, if the help data for the referenced component is not in the cache; means for in further response to said receiving, supplying the help data for the referenced component for user presentation. - View Dependent Claims (44, 45, 46, 47)
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Specification