Voice mail integration with instant messenger

• US 7,142,646 B2
• Filed: 02/27/2002
• Issued: 11/28/2006
• Est. Priority Date: 02/27/2001
• Status: Expired due to Fees

• Current Assignee: Verizon Patent and Licensing Incorporated (Verizon Communications Inc.)
• Original Assignee: Verizon Data Services Incorporated (Verizon Communications Inc.)
• Inventors: Trottier, Kevin, Zafar, Shadman, Rajagopalan, Mahesh, Samad, Ashequs
• Primary Examiner(s): Tsang, Fan
• Assistant Examiner(s): Hashem, Lisa
• Application Number:
  US10/083,792
• Publication Number:
  US 20040076272A1
• Time in Patent Office: 1,735 Days
• Field of Search: 709/207, 709/204, 709/202, 370/389, 370/420, 455/413, 455/414.1, 455/412, 455/556, 713/153, 379/211.01
• US Class Current: 379/88.17
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 51/224 providing notification on incoming messages, e.g. pushed notifications of received messages
• CPC Class Codes: H04M 2203/2072 Schedules, e.g. personal calendars
• CPC Class Codes: H04M 2203/4536 Voicemail combined with text-based messaging
• CPC Class Codes: H04M 3/537 Arrangements for indicating the presence of a recorded message , whereby the presence information might include a preview or summary of the message
• CPC Class Codes: H04M 7/0054 where the data service is an electronic mail service
• CPC Class Codes: H04M 7/1255 where the switching fabric and the switching logic are decomposed such as in Media Gateway Control
• CPC Class Codes: H04M 7/126 Interworking of session control protocols
• CPC Class Codes: H04M 7/128 Details of addressing, directories or routing tables
• CPC Class Codes: H04Q 2213/13196 Connection circuit/link/trunk/junction, bridge, router, gateway
• CPC Class Codes: H04Q 2213/13336 Store & forward, messaging systems email H04Q2213/13375
• CPC Class Codes: H04Q 2213/13377 Recorded announcement
• CPC Class Codes: H04Q 3/0045 involving hybrid, i.e. a mixture of public and private, or multi-vendor systems

Abstract

A method for providing a message to a called party through a network comprised of both a telephone network and a data network, and at least one gateway device connected to both the telephone network and the data network. The method performed by the gateway device includes receiving, through the telephone network, signaling information representing a message from a calling party to a called party and providing the message to the called party via the data network by displaying an instant message containing a notification of the message on a display device visible to the called party.

Claims

1. A method for alerting a called party of a voice mail from a calling party via a network comprising a telephone network, a data network, and at least one gateway device connected to both the telephone network and the data network, the method comprising:

receiving a first message from an SCP in the telephone network at the at least one gateway device, the first message including an identifier of the calling party and the voice mail message;

accessing a profile associated with the called party to identify a selected one of a plurality of instant messaging identifiers associated with the called party, the selected instant messaging identifier being selected based on rules for communication forwarding; and

providing a second message in an instant messaging format including the calling party identifier and the voice mail message using the selected instant messaging identifier to the called party via the data network.

2. The method of claim 1, wherein the telephone network is a public switched telephone network.

3. The method of claim 1, wherein the telephone network is a wireless telephone network.

4. The method of claim 1, wherein providing the second message to the called party via the data network comprises providing the second message in an instant messaging format to a server in the data network associated with the called party, the server forwarding the second message in an instant messaging format to a user terminal of the called party.

12. The method of claim 1, wherein the first message is an SS7 message.

13. The method of claim 1, further comprising:

determining if the called party is a subscriber to a voice mail notification service before providing the second message.

5. A method for providing voice mail indication to a user in a system comprising a data network and a telephone network, the method comprising:

receiving via the telephone network a voice mail for the user;

storing the voice mail in the telephone network;

sending a message from an SCP in the telephone network to a sewer connected to the data network, the message including the voice mail;

storing the voice mail in a database in the data network;

accessing a profile associated with the user to identify communication forwarding rules;

notifying the user of the stored voice mail via the data network based on the communication forwarding rules.

6. The method of claim 5, further comprising:

receiving a request from the user for accessing the voice mail.

7. The method of claim 5, further comprising:

receiving a request from the user for manipulating the status of the voice mail.

8. The method of claim 7, wherein manipulating the status of the voice mail further comprises connecting to the telephone network and changing the voice mail status based on the request.

9. A system comprising:

a telephone network configured to receive a voice message from a calling party to a called party;

a data network configured to provide indication of the receipt of the voice message; and

a gateway device, connected to both the telephone network and the data network, configured to;

receive, via an SCP in the telephone network, a first message including the voice message and an indication of the calling party;

access a profile associated with the called party to identify called party communication forwarding rules; and

provide a second message including the voice message and the indication of the calling party to the called party via the data network based on the called party communication forwarding rules.

10. The system of claim 9, wherein the called party communications forwarding rules direct the gateway device to provide the second message to the called party by providing the second message to a server in the data network associated with the called party.

11. The system of claim 9, wherein the called party communications forwarding rules direct the gateway device to provide the second message in an instant messaging format using an instant messaging identifier of the called party.

14. A system comprising:

a voice interface server connected to a voice network, and configured to communicate with an SCP in the voice network using SS7 formatted messages;

a data interface server connected to data network, and configured to communicate with a user terminal connected to the data network using IP formatted messages;

a voice mail notification server connected to the voice interface server and data interface server, and configured to both determine when a called party receives a voice mail through the voice network via the voice interface server and send a voice mail notification to the called party at the user terminal; and

a management server connected to the voice mail notification server, and configured to provide communication forwarding rules associated with the called party;

wherein, upon receipt of the voice mail in the voice network

the voice interface server receives a first message in SS7 format from the SCP, the first message including a calling party phone number and the voice mail, and sends the calling party phone number and the voice mail to the voice mail notification server;

the voice mail notification server sends the voice mail notification to the called party by sending a second message in IP format to the data interface server, the second message including the calling party phone number arid the voice mail; and

the data interface server forwards the second message in IP format to the user terminal based on the communication forwarding rules provided by the management server.

15. The system of claim 14, wherein the second message is in an instant messaging format.