Using a telephony application server for call control with a voice server

• US 7,184,534 B2
• Filed: 12/19/2002
• Issued: 02/27/2007
• Est. Priority Date: 12/19/2002
• Status: Expired due to Fees

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Birch, Oliver, Creamer, Thomas E., Moore, Victor S., McIntyre, Joseph H.
• Primary Examiner(s): Gauthier; Gerald
• Application Number:
  US10/325,996
• Publication Number:
  US 20040120473A1
• Time in Patent Office: 1,531 Days
• Field of Search: 379/88.17, 379/220.01, 379/221.01, 379/221.02, 379/221.06, 379/211.01, 379/219, 455/417, 704/270.1, 709/227, 719/314
• US Class Current: 379/211.01
• CPC Class Codes: G10L 15/26 Speech to text systems G10L15/08 takes precedence
• CPC Class Codes: H04L 12/66 Arrangements for connecting between networks having differing types of switching systems, e.g. gateways
• CPC Class Codes: H04M 2201/40 using speech recognition speech recognition per se G10L15/00
• CPC Class Codes: H04M 3/4938 comprising a voice browser which renders and interprets, e.g. VoiceXML

Abstract

A method of linking call control functions of a telephony server with voice processing functions of a voice server using a common server side program can include receiving a call in the voice server, invoking the server side program to generate a voice processing script, executing the voice processing script in the voice server to process the call, and sending the call to the telephony server to perform a call control function on the call. The call control function can be indicated by the server side program.

Claims

1. A method of linking call control functions of a telephony server with voice processing functions of a voice server using a common server side program comprising:

receiving a call in the voice server, wherein in response to receiving the call said voice server determines at least one call parameter specified by signaling information corresponding to the received call;

conveying the at least one call parameter to another server configured to determine and execute a server-side program based upon the at least one call parameter, wherein execution of the server-side program generates a voice processing script;

conveying the voice processing script from the other server to the voice server;

executing the voice processing script in the voice server to process the call;

transferring the call from the voice server to the telephony server if during execution of the voice processing script the voice server detects a call control function identifier in the voice processing script, wherein the call control function identifier identifies a call control function to be performed for completing the call and wherein the telephony server performs the call control function based upon the call control function identifier.

2. The method of claim 1, said executing step further comprising:

loading and executing the voice processing script in a voice browser of the voice server;

wherein said voice browser parses the voice processing script and detects said call control function identifier prior to executing the voice processing script.

3. The method of claim 1, further comprising:

detecting said call control function identifier during execution of the voice processing script.

4. The method of claim 1, further comprising:

providing an application development environment for specifying the server side program.

5. A method of linking call control functions of a telephony server with voice processing functions of a voice server using a common server side program comprising:

providing a server side program that links call control functions of a telephony server with voice processing functions of a voice server, wherein the server side program executes within a server other than the voice server and other than the telephony server;

executing the server side program to generate a voice processing script;

providing the voice processing script to the voice server for execution;

executing the voice processing script within the voice server;

transferring the call from the voice server to the telephony server if during execution of the voice processing script the voice server detects a call control function identifier in the voice processing script; and

performing in the telephony server the call control function based upon the call control function identifier, the call control identifier being transferred to the telephony server prior to performance of the control function.

6. The method of claim 5, further comprising:

loading and executing the voice processing script in a voice browser of the voice server;

wherein said voice browser parses the voice processing script and detects said call control function identifier prior to executing the voice processing script.

7. The method of claim 5, further comprising:

detecting said call control function identifier during execution of the voice processing script.

8. The method of claim 5, further comprising:

providing an application development environment for specifying the server side program.

9. A machine readable storage, having stored thereon a computer program having a plurality of code sections executable by a machine for causing the machine to perform the steps of:

receiving a call in a voice server, wherein in response to receiving the call, said voice server determines at least one call parameter specified by signaling information corresponding to the received call;

conveying the at least one call parameter to another server configured to determine and execute a server-side program based upon the at least one call parameter, wherein execution of the server-side program generates a voice processing script;

conveying the voice processing script from the other server to the voice server;

executing the voice processing script in the voice server to process the call;

transferring the call from the voice server to a telephony server if during execution of the voice processing script the voice server detects a call control function identifier in the voice processing script, wherein the call control function identifier identifies a call control function to be performed for completing the call and wherein the telephony server performs the call control function based upon the call control function identifier.

10. The machine readable storage of claim 9, said executing step further comprising:

loading and executing the voice processing script in a voice browser of the voice server;

wherein said voice browser parses the voice processing script and detects said call control function identifier prior to executing the voice processing script.

11. The machine readable storage of claim 9, further comprising:

detecting said call control function identifier during execution of the voice processing script.

12. The machine readable storage of claim 9, further comprising:

providing an application development environment for specifying the server side program.

13. A machine readable storage, having stored thereon a computer program having a plurality of code sections executable by a machine for causing the machine to perform the steps of:

providing a server side program that links call control functions of a telephony server with voice processing functions of a voice server, wherein the server side program executes within a server other than the voice server and other than the telephony server;

executing the server side program to generate a voice processing script;

providing the voice processing script to the voice server for execution;

executing the voice processing script within the voice server;

transferring the call from the voice server to the telephony server if during execution of the voice processing script the voice server detects a call control function identifier in the voice processing script; and

performing in the telephony server the call control function based upon the call control function identifier, the call control identifier being transferred to the telephony server prior to performance of the control function.

14. The machine readable storage of claim 13, further comprising:

loading and executing the voice processing script in a voice browser of the voice server;

wherein said voice browser parses the voice processing script and detects said call control function identifier prior to executing the voice processing script.

15. The machine readable storage of claim 13, further comprising:

detecting said call control function identifier during execution of the voice processing script.

16. The machine readable storage of claim 13, further comprising:

providing an application development environment for specifying the server side program.

17. A call processing environment comprising:

a communications network server configured to determine and execute a server-side program based upon at least one received call parameter specified by signaling information corresponding to a call, wherein execution of the server-side program generates a voice processing script;

a voice server configured to

determine the at least one call parameter specified by the signaling information from the call when the call is received by the voice server,

execute the voice processing script to process the call, and

transfer the call if during execution of the voice processing script the voice server detects a call control function identifier in the voice processing script, the call control function identifier identifying a call control function to be performed for completing the call; and

a telephony server configured to receive the call when the call is transferred by the voice server and to execute the call control function for the call under the direction of the server side program.

18. The system of claim 17, further comprising an application development environment for generating the server side program.

19. The system of claim 17, wherein the voice processing script includes a plurality of call control function identifiers indicating that different call control functions needed to process the call.

20. The system of claim 17, wherein the voice server is configured to detect the identifier of the voice processing script prior to executing the voice processing script.

21. The system of claim 20, wherein the voice server provides the identifier to the telephony server.

22. The system of claim 21, wherein the telephony server is configured to determine the call control function from the identifier received from the voice server.

23. The system of claim 17, wherein the telephony server is configured to determine the call control function from information received from the server side program.