System and method for call treatment

  • US 7,203,301 B1
  • Filed: 08/12/2002
  • Issued: 04/10/2007
  • Est. Priority Date: 08/12/2002
  • Status: Active Grant
First Claim
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1. A method for processing a call in a communication network, said method comprising:

  • identifying an aspect of a particular call for determining an appropriate treatment of said call, said particular call being selected based at least in part upon a first criteria, wherein said aspect comprises an enhanced calling service;

    routing a query to call intelligence, said call intelligence coupled to systems of said communication network; and

    scoring said call with respect to said aspect by said call intelligence based at least in part upon a second criteria.

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