System and method for providing voice-activated presence information

• US 7,206,388 B2
• Filed: 03/13/2003
• Issued: 04/17/2007
• Est. Priority Date: 03/18/2002
• Status: Expired due to Fees

• Current Assignee: Unwired Planet LLC (JP Morgan Chase & Co)
• Original Assignee: Openwave Systems Incorporated (JP Morgan Chase & Co)
• Inventors: Diacakis, Athanassios
• Primary Examiner(s): Gauthier, Gerald
• Application Number:
  US10/388,276
• Publication Number:
  US 20030174814A1
• Time in Patent Office: 1,496 Days
• Field of Search: 379/80, 379/201.02, 379/201.06, 379/201.1, 379/88.03, 709/206, 709/228, 709/219
• US Class Current: 379/88.03
• CPC Class Codes: H04M 2242/30 Determination of the location of a subscriber
• CPC Class Codes: H04M 3/42229 Personal communication services, i.e. services related to one subscriber independent of his terminal and/or location diverting calls from one subscriber to another subscriber, i.e. two different subscriptions H04M3/54; selecting arrangements in intelligent networks H04Q3/005
• CPC Class Codes: H04M 3/4935 Connection initiated by DAS system
• CPC Class Codes: H04M 7/0036 where the data service is an information service
• CPC Class Codes: H04M 7/1235 where one of the core networks is a wireless network
• CPC Class Codes: H04M 7/125 Details of gateway equipment

Abstract

Systems and method for providing voice-activated presence information are disclosed. According to one embodiment, the system includes a voice gateway in communication with a presence server. The presence server is for determining presence information of an individual. The voice gateway is for voicing the presence information to a caller after receiving the presence information from the presence server. The voice gateway may also place an outgoing communication to the individual. The presence server may determine whether the individual is present and available on a communication network.

Claims

1. A system for providing voice-activated presence information, comprising:

a voice gateway in communication with a presence server, wherein the voice gateway is configured to receive a voice input from a user, the voice input representing an identification of a desired recipient of a communication, wherein the presence server is configured, in response to the voice input, to determine if the desired recipient is present on a communication network, and if the desired recipient is present, to determine if the desired recipient is available to receive the communication, the presence server including a presence detection engine for detecting whether the desired recipient is present on the communication network and an availability management engine in communication with the presence detection engine for determining whether the desired recipient is available on the communication network, wherein the availability management engine is configured to determine whether the desired recipient is available for communication with the user on the communication network based on access data in a profile of the desired recipient.

2. The system of claim 1, wherein the presence server includes a database for storing a plurality of profiles for the desired recipient, each profile corresponding to a different situation of the desired recipient, and wherein the availability management engine is configured to retrieve one of the plurality of profiles to determine the desired recipient'"'"'s availability based on at least one of an input regarding the situation of the desired recipient and an input regarding a location of the desired recipient.

3. The system of claim 2, wherein the presence server is configured to determine whether the desired recipient is present and available on a telephone network and the voice gateway is configured to place an outgoing telephone communication to the desired recipient.

4. The system of claim 1, further comprising a server, wherein the voice gateway is in communication with the presence server via the server.

5. The system of claim 4, wherein the server is an HTTP server including a Common Gateway Interface (CGI) module.

6. The system of claim 1, wherein the voice gateway is further configured to record a voice message from the user for the desired recipient, convert the voice message to a text file and deliver the text file to the desired recipient via the communication network when the presence server determines that the recipient is present and available on the communication network.

7. The system of claim 6, wherein the communication network includes a Short Messaging System network.

8. The system of claim 1, wherein the voice gateway is configured to record a voice message from the user for the desired recipient and deliver an attachment containing the voice message to the desired recipient via the communication network when the presence server determines that the desired recipient is present and available on the communication network.

9. The system of claim 8, wherein the communication network includes one of an Instant Messaging network and an electronic mail network.

10. The system of claim 1, wherein the presence server is configured to provide contact information regarding the desired recipient to the voice gateway upon receiving a request from the voice gateway and the voice gateway is configured to voice the contact information to the user after being provided the contact information from the presence server.

11. The system of claim 10, wherein the voice gateway is configured to placing an outgoing communication to the desired recipient upon receiving a request from the user in response to voicing the contact information to the user.

12. The system of claim 1, wherein the voice gateway is configured to receiving a request from the desired recipient to change a presence characteristic of the desired recipient.

13. The system of claim 12, wherein the presence characteristic includes a situation of the desired recipient.

14. A method for enabling communication between a user and an intended recipient of a communication, comprising:

receiving a voice input from the user, the voice input identifying the intended recipient;

in response to the voice input, accessing contact information for the intended recipient;

determining if the intended recipient is present on a communication network associated with the contact information and if the intended recipient is present, determining if the intended recipient is available to receive the communication; and

placing an outgoing communication to the intended recipient when it is determined that the intended recipient is present and available on the communication network,

wherein the method further comprises, voicing the contact information to the user, and placing the outgoing communication to the intended recipient upon receiving a voice request from the user in response to voicing the contact information, and further, wherein voicing the contact information includes voicing only the contact information to which the user is entitled based on an access level of the user.

15. A system for providing voice-activated presence information, comprising:

means for receiving a voice request from a caller to communicate with a recipient;

means for determining if the recipient is present, and if the recipient is present, determining if the recipient is available in response to receiving the voice request;

means for placing an outgoing communication to the recipient when it is determined that the recipient is present and available on at least one communication network;

means for receiving a voice request from the caller for contact information regarding the recipient;

means for determining the recipient'"'"'s contact information; and

means for voicing the contact information to the caller, wherein the means for determining the recipient'"'"'s contact information includes means for determining only the contact information to which the caller is entitled based on an access level of the caller.

16. A method for enabling communication between a user and an intended recipient of a communication, comprising:

receiving a voice input from the user identifying the intended recipient;

accessing contact information associated with the intended recipient, the contact information including information corresponding to one or more communication methods;

determining that the intended recipient is present on a communication channel corresponding to one of the communication methods;

determining that the intended recipient is available for communication with the user on the communication channel; and

voicing the contact information for the communication channel to the user.

17. The method of claim 16, wherein the contact information includes access control data, the access control data determining whether the intended recipient desires that the user have access to the contact information.

18. The method of claim 16, further comprising:

receiving a voice input from the user in response to the user receiving the contact information, the voice input including a request to provide a message to the intended recipient; and

providing the message to the intended recipient.

19. The method of claim 18, wherein the message is a voice message.

20. The method of claim 19, wherein the voice message is provided as an attachment to another message.

21. The method of claim 18, wherein the message is a text message, the text message obtained by converting a voice input provided by the user.