Method of initiating a telematics service

• US 7,218,925 B2
• Filed: 06/06/2002
• Issued: 05/15/2007
• Est. Priority Date: 06/06/2002
• Status: Expired due to Fees

• Current Assignee: General Motors LLC (General Motors Company)
• Original Assignee: General Motors Corporation (Motors Liquidation Co. GUC Trust)
• Inventors: Wang, Mingheng, Piwowarski, James J., Crocker, Dwayne A.
• Primary Examiner(s): Tsang; Fan
• Assistant Examiner(s): Hashem; Lisa
• Application Number:
  US10/164,492
• Publication Number:
  US 20040203672A1
• Time in Patent Office: 1,804 Days
• Field of Search: 455/456.1, 701/33
• US Class Current: 455/419
• CPC Class Codes: H04M 2203/1016 Telecontrol
• CPC Class Codes: H04M 2242/22 Automatic class or number identification arrangements
• CPC Class Codes: H04M 3/42 Systems providing special services or facilities to subscribers specially adapted for wireless communication networks H04W4/00
• CPC Class Codes: H04M 3/42059 Making use of the calling party identifier
• CPC Class Codes: H04M 3/51 Centralised call answering arrangements requiring operator intervention , e.g. call or contact centers for telemarketing

Abstract

The invention provides a method of initiating a telematics service to a mobile vehicle. A service initiation is received from a call center. A caller identification number of the service initiation is determined. A vehicle service function is determined based on the caller identification number.

Claims

1. A method of initiating a telematics service to a mobile vehicle comprising:

receiving a service initiation call from a call center;

determining a caller identification number of the service initiation call; and

determining a vehicle service function based on the caller identification number.

2. The method of claim 1 wherein the service initiation call is made from a phone having a service function dedicated phone number.

3. The method of claim 1 wherein the vehicle service function determination comprises comparing the caller identification number to a list of numbers corresponding to service functions.

4. The method of claim 1 wherein the vehicle service function is selected from the group consisting of a door lock function, a door unlock function, an alarm enable function, an alarm disable function, a lights flash function, an ignition disable function, a call initiate function, an enable function, a disable function, an on function, an off function, a diagnostic invocation function, a telematics function, and a system activation function.

5. The method of claim 1 wherein the service initiation call is made using one of an analog wireless network or a digital wireless network.

6. The method of claim 1 further comprising:

sending an end-call message from the vehicle in response to the service initiation call.

7. The method of claim 1 further comprising:

performing a service based on the vehicle service function determination.

8. The method of claim 1 wherein the service initiation call originates from the call center in response to a subscriber request for the service.

9. The method of claim 8 wherein the service initiation call is selected to originate from one of a plurality of phone numbers corresponding to service functions.

10. The method of claim 1 wherein the mobile vehicle determines whether to answer the service initiation call based on the determined caller identification number.

11. A computer readable medium including a program for initiating a telematics service to a mobile vehicle comprising:

computer program code to receive a service initiation call from a call center;

computer program code to determine a caller identification number of the service initiation call; and

computer program code to determine a vehicle service function based on the caller identification number.

12. The computer readable medium of claim 11 wherein the service initiation call is made from a phone having a service function dedicated phone number.

13. The computer readable medium of claim 11 wherein the vehicle service function determination comprises comparing the caller identification number to a list of numbers corresponding to service functions.

14. The computer readable medium of claim 11 wherein the vehicle service function is selected from the group consisting of a door lock function, a door unlock function, an alarm enable function, an alarm disable function, a lights flash function, an ignition disable function, a call initiate function, an enable function, a disable function, an on function, an off function, a diagnostic invocation function, a telematics function, and a system activation function.

15. The computer readable medium of claim 11 wherein the service initiation call is made using one of an analog wireless network or a digital wireless network.

16. The computer readable medium of claim 11 further comprising:

computer program code to send an end-call message from the vehicle in response to the service initiation call.

17. The computer readable medium of claim 11 further comprising:

computer program code to perform a service based on the vehicle service function determination.

18. The computer readable medium of claim 11 wherein the service initiation call is selected to originate from one of a plurality of phone numbers corresponding to service functions.

19. A system for initiating a telematics service to a mobile vehicle comprising:

means for receiving a service initiation call from a call center;

means for determining a caller identification number of the service initiation call; and

means for determining a vehicle service function based on the caller identification number.

20. The system of claim 19 further comprising:

means for sending an end-call message from the vehicle in response to the service initiation call.

21. The system of claim 19 further comprising:

means for performing a service based on the vehicle service function determination.