Method for linking call log information to address book entries and replying using medium of choice
First Claim
1. A method for utilizing the contents of a call log containing a list of callers to a phone number the method comprising:
- retrieving the call log associated with the phone number from a first database;
selecting at least one entry from the list of callers in the call log;
indicating a status of the at least one entry selected from the call log wherein the status at least one chosen from a group consisting of;
“
Answered”
, “
Hung Up” and
“
Left a Message”
wherein the “
Answered”
status indicates a phone call was received by a party, the “
Hung Up”
status indicates the phone call was disconnected before the phone call was answered by the party, and the “
Left a Message”
status indicates a caller left a voice mail message;
retrieving at least one address book for the selected entry from a second database, the address book comprising a plurality of contact addresses for the selected entry;
selecting one or more contact addresses wherein the selected one or more contact addresses indicates a user selectable process for contacting the selected entry; and
contacting the selected entry using the selected contact addresses.
8 Assignments
0 Petitions
Accused Products
Abstract
A method for utilizing the caller identification information stored in call logs to retrieve address book entries stored in a database, enabling a reply to each call in the call log using the communication medium and contact address of choice. Using this method, a customer can access the call logs for various phone numbers using a computer and can link to additional contact information associated with each entry. This additional contact information is stored in an address book database, either locally or on a network. Caller identification information in the call log can be used to search the address book and retrieve alternate addresses spanning a range of possible reply media, such as cell phones, E-mail, PDA, and telefacsimile.
47 Citations
20 Claims
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1. A method for utilizing the contents of a call log containing a list of callers to a phone number the method comprising:
-
retrieving the call log associated with the phone number from a first database; selecting at least one entry from the list of callers in the call log; indicating a status of the at least one entry selected from the call log wherein the status at least one chosen from a group consisting of;
“
Answered”
, “
Hung Up” and
“
Left a Message”
wherein the “
Answered”
status indicates a phone call was received by a party, the “
Hung Up”
status indicates the phone call was disconnected before the phone call was answered by the party, and the “
Left a Message”
status indicates a caller left a voice mail message;retrieving at least one address book for the selected entry from a second database, the address book comprising a plurality of contact addresses for the selected entry; selecting one or more contact addresses wherein the selected one or more contact addresses indicates a user selectable process for contacting the selected entry; and contacting the selected entry using the selected contact addresses. - View Dependent Claims (2, 3, 4, 5, 6, 7, 13)
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8. A method for utilizing the contents of a call log containing a list of callers to a phone number, the method comprising:
-
retrieving the call log associated with the phone number from a first database using a customer premises computer in communication with the first database, first database and the customer premises computer located at the premises of the customer associated with the phone number; selecting at least one entry from the list of callers in the call log, at least one entry selected from the call log wherein the status at least one chosen from a group consisting of;
“
Answered”
, “
Hung Up” and
“
Left a Message”
wherein the “
Answered”
status indicates a phone call was received by a party, the “
Hung Up”
status indicates the phone call was disconnected before the phone call was answered by the party, and the “
Left a Message”
status indicates a caller left a voice mail message;retrieving at least one address book for the selected entry from a second database, the address book comprising a plurality of contact addresses for the selected entry; and selecting one or more contact addresses wherein the selected one or more contact addresses indicates a user selectable process for contacting the selected entry; and launching at least one computer executable communication program capable of utilizing the selected contact addresses to contact the selected entry. - View Dependent Claims (9, 10, 11, 12, 14)
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15. Method for replying to a communication comprising:
receiving a communication; displaying a log containing an entry corresponding to the communication, the entry indicating a status wherein the status at least one chosen from a group consisting of;
of one of the following;
“
Answered”
, “
Hung Up” and
“
Left a Message”
wherein the “
Answered”
status indicates a phone call was received by a party, the “
Hung Up”
status indicates the phone call was disconnected before the phone call was answered by the party, and the “
Left a Message”
status indicates a caller left a voice mail message;in response to receiving an input selecting the entry, retrieving at least one communication address associated with the entry; displaying a list comprising the at least one communication address; receiving a user input selecting the at least one communication address; and initiating a communication to the at least one communication address. - View Dependent Claims (16, 17, 18, 19, 20)
Specification