Customer registration system and corresponding method of use

• US 7,264,278 B2
• Filed: 03/26/2001
• Issued: 09/04/2007
• Est. Priority Date: 05/03/2000
• Status: Expired due to Fees

• Current Assignee: Shandy Graphics Incorporated
• Original Assignee: Shandy Graphics Incorporated
• Inventors: Fox-Lovell, Sheila D.
• Primary Examiner(s): CARTER, MONICA SMITH
• Application Number:
  US09/817,826
• Publication Number:
  US 20020020488A1
• Time in Patent Office: 2,353 Days
• Field of Search: 283/67, 283/81, 283/70, 283/94, 283/98, 283/101, 283/105, 283/900, 283/61, 283/62, 283/63.1, 281/3.1, 281/2, 281/5, 281/15.1, 281/21.1, 402/57, 402/73, 402/79, 156/249, 705/3, 705/5
• US Class Current: 283/81
• CPC Class Codes: G09F 3/0288 Labels or tickets consisting of more than one part, e.g. with address of sender or other reference on separate section to main label; Multi-copy labels
• CPC Class Codes: G09F 3/10 by an adhesive layer
• CPC Class Codes: Y10S 283/90 Medical record

Abstract

The system includes a registration log and a sequence of registration labels (101-120) detachably secured to a first substrate (100). Each label has indicia (122) that identifies to the position of the label in the sequence and includes space in which the customer is to enter information. The log includes substrates (300), having a plurality of label-retaining spaces (301-320). Each space (301-320) includes indicia (324) that identifies the position of the space in the sequence of spaces and corresponds to a respective indicia (122) of a registration label. After a customer enters information manually on a registration label, the system user detaches the label from the substrate (100) and attaches it to a corresponding space in the registration log. The log is kept out of view of other customers to maintain confidentiality of customer information.

Claims

1. A customer registration system for improving the protection of the confidentiality of information provided by a customer at the time of registration, said system comprising:

at least one first substrate locatable at a first location;

a plurality of registration labels detachably adhered to said first substrate, each of said labels having one of a series of first indicia identifying the position of each of said labels in an uninterrupted sequence, each of said labels further having at least one field within which the information is to be entered in writing by the customer, said first location being a location sufficiently accessible to the customer to permit the customer to view said labels detachably adhered to said first substrate and to enter the information in said field of one of said labels while said one of said labels remains detachably adhered to said first substrate, and

a registration log having at least one second substrate, said second substrate having a plurality of label-retaining spaces and a series of second indicia, said second indicia corresponding to said first indicia to associate each one of said spaces with a respective corresponding one of said labels according to said sequence, each said one of said spaces including an area to which said respective corresponding one of said labels may be adhered after the information has been entered in writing in said field by the customer and said corresponding one of said labels has been detached from said first substrate so that said labels adhered to said second substrate provide an original record of said writing, said second substrate being locatable at a second location at a time when said first substrate is located at said first location, said second location being a location at which the entered information on any said labels adhered to said second substrate is out of view of the customer in order to protect the confidentiality of the information.

2. The customer registration system of claim 1, wherein said registration log includes more than one said second substrate and each said second substrate further includes third indicia to identify a sequential order of said second substrates in said registration log.

3. The customer registration system of claim 1, wherein said second substrate further includes a designated area for a user of the system to enter a date on which services were provided to the customer.

4. The customer registration system of claim 1, further comprising text associated with said label-retaining spaces, said text including instructions to attach said labels in said label-retaining spaces.

5. The customer registration system of claim 1, wherein said plurality of registration labels are detachably adhered to respective ones of a plurality of said first substrates, and wherein said registration log includes a plurality of said second substrates, each of said second substrates including a plurality of label-retaining spaces arranged sequentially thereon for retaining at least some of said labels after entry of information on said labels by customers and detachment thereof from said first substrates.

6. The customer registration system of claim 1, wherein said plurality of said labels are arranged in sets, each of said sets having a given said sequence of said first indicia and wherein at least two of said sets have the same said sequence of said first indicia.

7. The customer registration system of claim 1, wherein said first substrate includes a first surface and a mutually opposed second surface and wherein said plurality of labels are adhered only to said first surface.

8. The customer registration system of claim 1, wherein said second substrate includes a first surface and a mutually opposed second surface and wherein said plurality of label-retaining spaces are disposed on both said first surface and said second surface.

9. The customer registration system of claim 1, wherein said first indicia comprises at least one of a numeral and a letter of the alphabet.

10. The customer registration system of claim 1, wherein said second indicia of said label-retaining space comprises at least one of a numeral and a letter of the alphabet.

11. The customer registration system of claim 1, wherein said registration log comprises a spiral bound book.