System and method for monitoring information delivered through an electronic delivery system
First Claim
1. In a document delivery system which includes a document system for producing document data and document print requests, a print management system for determining whether a requested document is designated for electronic delivery or non-electronic delivery based on a stored document delivery designation, and a failed email management system which is configured to receive a notice of a failed email delivery and to change a document delivery designation for at least the intended recipient of the failed email, a method of monitoring the electronic delivery of documents, the method comprising the steps of:
- creating log files for storing selected data related to selected electronic document preparation and delivery events;
forwarding the log files to a parsing engine;
parsing the log files to retrieve selected data; and
storing the retrieved selected data for retrieval and analysis.
1 Assignment
0 Petitions
Accused Products
Abstract
A system and method are provided for monitoring information delivered through an electronic delivery system. One method for monitoring electronically delivering documents is provided which includes the steps of: creating log files for storing selected data related to selected electronic document preparation events; forwarding the log files to a central database for storage; and providing access to the log files for retrieval and analysis.
20 Citations
22 Claims
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1. In a document delivery system which includes a document system for producing document data and document print requests, a print management system for determining whether a requested document is designated for electronic delivery or non-electronic delivery based on a stored document delivery designation, and a failed email management system which is configured to receive a notice of a failed email delivery and to change a document delivery designation for at least the intended recipient of the failed email, a method of monitoring the electronic delivery of documents, the method comprising the steps of:
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creating log files for storing selected data related to selected electronic document preparation and delivery events; forwarding the log files to a parsing engine; parsing the log files to retrieve selected data; and storing the retrieved selected data for retrieval and analysis. - View Dependent Claims (2, 3, 4, 5)
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6. A system for monitoring the electronic delivery of documents, the system comprising:
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a document system, the document system producing document information for printing documents; a print management system, wherein the print management system accepts document data and document print requests from the document system, and further wherein the print management system determines whether a requested document is designated for electronic delivery or non-electronic delivery; a recipient database, wherein the recipient database stores recipient information; a print system, wherein the print system is configured to receive and print documents designated for non-electronic delivery; an email system, the email system configured to accept and process document data for creating and delivering documents electronically; a failed email management system, wherein the failed email management system is configured to receive a notice of a failed email delivery including a failed email address, and to change a document delivery designation for at least the intended recipient of the failed email; and an electronic monitoring system for creating and storing log files containing data related to selected document delivery events. - View Dependent Claims (7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17)
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18. A method for electronically delivering documents, the method comprising the steps of:
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producing document data for printing documents; accepting requests to print selected documents; determining whether a selected document is accepted for electronic delivery or for non-electronic delivery; printing documents accepted for non-electronic delivery; storing documents and document data for documents accepted for electronic delivery; providing Internet access to the documents and document data accepted for electronic delivery; providing notice regarding the status and availability of the stored documents and document data to intended document recipients; detecting the failed delivery of notices to intended notice recipients; and creating log files containing system data related to selected electronic document preparation events, parsing the log files to retrieve system data; and storing the retrieved system data for later retrieval and analysis. - View Dependent Claims (19, 20)
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21. A system for monitoring the electronic delivery of documents, the system comprising:
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a document system, the document system producing document information for printing documents; a print management system, wherein the print management system accepts document data and document print requests from the document system, and further wherein the print management system determines whether a requested document is designated for electronic delivery or non-electronic delivery; a recipient database, wherein the recipient database stores recipient information; a print system, wherein the print system is configured to receive and print documents designated for non-electronic delivery; an email system, the email system configured to accept and process document data for creating and delivering documents electronically.
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22. A method for electronically delivering documents, the method comprising the steps of:
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producing document data for printing documents; accepting requests to print selected documents; determining whether a selected document is accepted for electronic delivery or for non-electronic delivery; printing documents accepted for non-electronic delivery; storing documents and document data for documents accepted for electronic delivery; providing Internet access to the documents and document data accepted for electronic delivery; providing notice regarding the status and availability of the stored documents and document data to intended document recipients.
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Specification