Wireless personalized self-service network

• US 7,308,356 B2
• Filed: 01/30/2002
• Issued: 12/11/2007
• Est. Priority Date: 01/30/2002
• Status: Active Grant

• Current Assignee: Mavenir Systems Incorporated (Mavenir Group Holdings Ltd.)
• Original Assignee: Comverse Incorporated (Mavenir Group Holdings Ltd.)
• Inventors: Melaku, Makonnen, Fu, Zhongsu, Mohan, Seshadri
• Primary Examiner(s): Nguyen, Cuong
• Application Number:
  US10/059,007
• Publication Number:
  US 20030144793A1
• Time in Patent Office: 2,141 Days
• Field of Search: 701/209, 701/25, 701/208, 701200-201, 705/26, 705/27, 455/456.1, 379/88.01
• US Class Current: 701/200
• CPC Class Codes: G01C 21/206 specially adapted for indoor navigation
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: H04W 4/026 using orientation information, e.g. compass

Abstract

The present invention is a system that allows customers to use a mobile device or personal terminal to obtain complete product or service information so as to complete an impartial list. The system aides in the identification of a store or place of interest where the customer may obtain the list items. The system further provides the customer with directions to the store or place of interest, and to the needed item or service within the store, thereby increasing the customers efficiency. The list and directions may be dynamically changed based upon the customers changing needs and changing location.

Claims

1. A method of a wireless personalized self-service to match multiple users with multiple interests, comprising:

allowing a user to create a list of items to be obtained;

determining a geographical route to a site having the items based on the list of items without requiring the user'"'"'s knowledge of the site and determining an in-site route to the items, the in-site route being the shortest route; and

reconfiguring the in-site route when a deviation from the in-site route occurs, and

where the allowing comprises

allowing the user to submit an original list of items,

matching the original list including interests matched to the user by a server to items at plural sites,

returning a revised partial list to the user responsive to the list matching and allowing the user to complete the list by removing and selecting items, where the list, the geographical route and the in-site route are transmitted between the server and the user via short messaging service.

2. A method as recited in claim 1, wherein the list, the geographical route and the in-site route are transmitted between a server and the user via push technology.