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Multi-modal messaging

  • US 7,315,613 B2
  • Filed: 03/11/2003
  • Issued: 01/01/2008
  • Est. Priority Date: 03/11/2002
  • Status: Active Grant
First Claim
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1. A method for providing multi-modal messaging, comprising:

  • maintaining a library of message templates, wherein each message template comprises a predefined text string, wherein at least one message template includes a fillable text field, wherein the message templates are grouped into one or more categories or subcategories, wherein each category and subcategory comprises one or more keywords associated therewith, and wherein each keyword for a given category or subcategories is associated with one message template within the group of message templates for the given category or subcategory;

    receiving user input through a multi-modal user interface;

    composing a message responsive to the user input using one or more message templates that are maintained in the library of message templates, wherein composing a message comprises accessing a target message template in the library in response to the user input by selecting a category or subcategory in which the target message template is grouped and then selecting the keyword within the category or subcategory associated with the target message template, andforwarding the message to a target recipient using a messaging protocol.

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