Remote interaction with a wireless device resident diagnostic interface across a wireless network

• US 7,324,815 B2
• Filed: 04/15/2003
• Issued: 01/29/2008
• Est. Priority Date: 07/01/2002
• Status: Active Grant

• Current Assignee: Qualcomm, Inc.
• Original Assignee: Qualcomm, Inc.
• Inventors: Agre, Daniel H., Cassett, Tia M., Mortensen, Arne Croizat Joseph, Ip, Mo, Ross, David J., Chandhok, Ravinder, Chmaytelli, Mazen, Seckendorf, Paul M., Dai, Jin, Kenagy, Jason B., Tierney, Patrick
• Primary Examiner(s): SMITH, CREIGHTON H
• Application Number:
  US10/413,702
• Publication Number:
  US 20040058651A1
• Time in Patent Office: 1,750 Days
• Field of Search: 455/418, 455/419, 455/420
• US Class Current: 455/425
• CPC Class Codes: H04W 24/00 Supervisory, monitoring or testing arrangements
• CPC Class Codes: H04W 24/02 Arrangements for optimising operational condition
• CPC Class Codes: H04W 8/22 Processing or transfer of terminal data, e.g. status or physical capabilities

Abstract

A system, method, and program for remotely interacting with a diagnostic interface resident on wireless computer devices. The wireless device provides an accessible diagnostic interface that allows reads and/or writes to device resident diagnostic data and tools. Through use of the interaction, wireless device status data and network status data can be gathered and utilized, and if so embodied, the diagnostic tools resident on the wireless devices can be manipulated to alter wireless device operation.

Claims

1. A system for remote interaction with a resident diagnostic interface of a wireless device, comprising:

a wireless network having at least data communication from computer devices selectively connected thereto; and

a plurality of wireless devices located remotely from each other and each in selective communication with other computer devices across the wireless network, each wireless device including a computer platform including a software extension operable to send commands to a resident diagnostic interface, located at a resident layer on the respective wireless device and including at least one resident diagnostic tool, for at least accessing status data in the at least one diagnostic tool, wherein the status data is comprised of device status data for the operating parameters of the wireless device and network status data, and the resident diagnostic interface being selectively accessible by other computer devices across the wireless network only via the software extension.

2. The system of claim 1, wherein the resident diagnostic interface of each wireless device further allows the manipulation of the operating parameters of that wireless device, and further comprising a server on the wireless network, wherein the server is operable to receive the status data from the plurality of wireless devices, and wherein the server comprises an optimizer operable to optimize the wireless network based on the status data from the plurality of wireless devices and to generate optimization command data operable to modify a functionality of a respective wireless device in accord with the optimized wireless network.

3. The system of claim 2, wherein at least one network optimization application is resident on the computer platform of each wireless device that selectively accesses the status data, and causes the wireless device to selectively transmit the status data to another computer device on the wireless network.

4. The system of claim 1, wherein an application resident at the wireless devices causes the transmission of the status data from the diagnostic interface of that wireless device to another computer device across the wireless network.

5. The system of claim 1, wherein the status data is transmitted over an open communication connection from the wireless device to the wireless network.

6. The system of claim 1, wherein the wireless device is a cellular telephone and the wireless network is a cellular telecommunication network.

7. The system of claim 1, wherein an application that provides access to the diagnostic interface is pushed across the wireless network to the computer platform of the wireless device.

8. The system of claim 1, wherein the wireless device selectively pulls an application that provides access to the diagnostic interface from another device across the wireless network onto the computer platform of the wireless device.

9. The system of claim 2, wherein the server is further operable to transmit the optimization command data to the diagnostic interface of a specified one of the plurality of wireless devices to manipulate the wireless device operating parameters to modify wireless device operation and thereby optimize the wireless network, wherein the optimization command data is specific to the specified wireless device based on the status data received from the specified wireless device.

10. The system of claim 1, wherein the status data is stored at the wireless device and selectively transmitted to another computer device across the wireless network.

11. The system of claim 7, wherein the wireless device includes an end-user thereof, and the end-user is notified of the application being pushed thereto.

12. A system for remotely interacting with a diagnostic interface means resident on a wireless device, comprising:

a network means for providing a wireless network communicating at least data and having one or more computer devices communicating thereacross;

a plurality of wireless communication means for communicating at least data to other computer devices across the wireless network; and

means operable to send commands to a resident diagnostic interface means, located at a resident layer on each respective wireless communication means and including at least one resident diagnostic tool, for at least providing access to status data in the at least one diagnostic tool, wherein the status data comprises device status data for the operating parameters of the wireless communication means and network status data for the network means, the diagnostic means accessible by the one or more computer devices across the wireless network only via the means operable to send commands.

13. A method for remotely interacting with a diagnostic interface of a wireless device across a wireless network, comprising the steps of:

communicating between computer devices selectively connected across a wireless network having at least data communication thereacross, at least one of the computer devices a remotely located wireless device including a computer platform including a software extension operable to send commands to a resident diagnostic interface, located at a resident layer on the respective wireless device and including at least one resident diagnostic tool, for at least accessing status data in the at least one diagnostic tool, wherein the status data is comprised of device status data of the operating parameters of the wireless device, and network status data;

accessing the wireless device diagnostic interface from another computer device across the wireless network only via the software extension; and

gathering the status data through the wireless device diagnostic interface.

14. The method of claim 13, further comprising the steps of:

selectively transmitting status data from the at least one wireless device to at least one other computer device on the wireless network; and

receiving the transmitted status data at the at least one other computer device.

15. The method of claim 13, further comprising the step of optimizing the wireless network based upon the received status data and generating optimization command data operable to modify a functionality of a respective wireless device in accord with the optimized wireless network.

16. The method of claim 14, wherein the step of transmitting status data occurs from the execution of an application resident on the computer platform of the at least one wireless device that accesses the diagnostic interface.

17. The method of claim 14, wherein the step of transmitting the status data from the at least one wireless device is transmitting the status data to a server across the wireless network.

18. The method of claim 15, further comprising the steps of:

transmitting the optimization command data across the wireless network to a specified one of the at least one wireless device, wherein the optimization command data is specific to the specified wireless device based on the status data gathered from the specified wireless device;

receiving the optimization command data at the diagnostic interface of the specified one of the at least one wireless device; and

modifying the specified wireless device operation through manipulation of operating parameters based upon the received optimization command data.

19. The method of claim 13, further comprising the step of pushing an application onto the computer platform of the at least one wireless device to provide access of one or more computer devices on the wireless network to the diagnostic interface of that wireless device.

20. The method of claim 13, further comprising the step of pulling an application that provides access to the diagnostic interface from another device across the wireless network onto the computer platform of the wireless device.

21. The method of claim 13, further comprising the step of storing status data at the wireless device prior to selective transmission of the stored status data to another computer device across the wireless network.

22. The method of claim 19, wherein the wireless device includes an end-user thereof, and further comprising the step of notifying the end-user that the application is being pushed thereto.

23. A method for remotely interacting with a diagnostic interface of a wireless device across a wireless network, comprising the steps of:

a step for communicating across a wireless network between computer devices selectively connected thereto, at least one of the computer devices a remotely located wireless device including a computer platform including a software extension operable to send commands to a resident diagnostic interface, located at a resident layer on the respective wireless device and including at least one resident diagnostic tool, for at least accessing status data in the at least one diagnostic tool, wherein the status data is comprised of device status data of the operating parameters of the wireless device, and network status data;

a step for accessing the wireless device diagnostic interface from another computer device across the wireless network only via the software extension; and

a step for gathering at least status data of the wireless device through the wireless device diagnostic interface.

24. A wireless device in selective communication with other computer devices across a wireless network, the wireless device including a software extension operable to send commands to a resident diagnostic interface, located at a resident layer on the respective wireless device and including at least one resident diagnostic tool, for at least accessing status data in the at least one diagnostic tool, wherein the status data is comprised of at device status data of the operating parameters of the wireless device, and network status data, and the diagnostic interface selectively accessible to other computer devices across the wireless network only via the software extension.

25. The wireless device of claim 24, further comprising a data access application resident on the computer platform of the wireless devices, the data access application causing the selective transmission of the status data for that wireless device from the diagnostic interface to another computer device on the wireless network.

26. The wireless device of claim 24, wherein the status data is transmitted over an open communication connection from the wireless device to the wireless network.

27. The wireless device of claim 24, wherein the wireless device is a cellular telecommunication device and the wireless network is a cellular telecommunication network.

28. The wireless device of claim 25, wherein the wireless device selectively loads a data access application that is pushed across the wireless network to the computer platform of the wireless device.

29. The wireless device of claim 24, wherein the status data comprises at least a part of an input to an optimizer to generate an optimized wireless network, wherein the diagnostic interface allows manipulation of the operating parameters of the wireless device, and wherein the wireless device is further operable to selectively receive optimization command data at the diagnostic interface from another computer device across the wireless network, wherein the optimization command data is operable by the diagnostic interface to modify a functionality of the wireless device in accord with the optimized wireless network, wherein the optimization command data is specific to the wireless device based on the status data of the wireless device.

30. The wireless device of claim 24, wherein the wireless device selectively pulls a data access application across the wireless network to the computer platform of the wireless device.

31. In a computer readable medium, a program that when executed directs a computer device on a wireless network having at least data communication between wireless communication devices selectively connected thereto, to perform the steps of:

selectively receiving status data from a resident diagnostic interface of one or more wireless communication devices, wherein the status data is accessed on each wireless communication device only via a software extension operable to send commands to the respective resident diagnostic interface, located at a resident layer on the respective wireless communication device, wherein the resident diagnostic interface includes at least one resident diagnostic tool comprising the status data, wherein the status data comprises device status data of the operating parameters of the respective wireless communication device and network status data; and

storing the received status data.

32. The program of claim 31, further directing the computer device to perform the step of pushing a data access application to the one or more wireless communication devices to provide access to the diagnostic interface of the remotely located wireless device.

33. The program of claim 31, further directing the computer device to perform the step of optimizing the wireless network based upon the received status data and generating optimization command data operable to modify a functionality of a respective wireless communication device in accord with the optimized wireless network, wherein the diagnostic interface allows manipulation of the operating parameters of the wireless communication device, and further directing the computer device to perform the step of transmitting the optimization command data to each diagnostic interface of one or more wireless communication devices to thereby modify wireless communication device operation, wherein the optimization command data is specific to each respective wireless communication device based on the status data from the respective wireless communication device.

34. In a computer readable medium, a program that when executed directs a wireless computer device on a wireless network having at least data communication between computer devices selectively connected thereto, to perform the steps of:

creating a remote interface including a software extension to access status data from a resident diagnostic interface of the wireless device, wherein the remote interface is operable to send commands to the resident diagnostic interface, located at a resident layer on the wireless device, only via the software extension, wherein the resident diagnostic interface includes at least one resident diagnostic tool comprising the status data, wherein the status data comprises device status data of the operating parameters of the wireless device and network status data, wherein the remote interface is accessible by other computer devices across the wireless network; and

selectively providing access to other computer devices across the wireless network to the resident diagnostic interface of the wireless device through the remote interface.

35. The program of claim 34, further directing the computer to perform the step of selectively transmitting the status data from the diagnostic interface of the wireless device, through the remote interface, and to at least one other computer device on the wireless network.

36. The program of claim 35, further directing the wireless device to perform the step of opening a communication connection from the at least one wireless device to the wireless network, and wherein the step of transmitting status data is transmitting the status data over the open communication connection.

37. The program of claim 34, wherein the resident diagnostic interface allows manipulation of the operating parameters of the wireless device, and further directing the wireless device to perform the steps of:

receiving optimization command data, through the remote interface and at the resident diagnostic interface, from another computer device across the wireless network, wherein the optimization command data corresponds to an optimized wireless network based at least in part on the status data from the wireless device, wherein the optimization command data is specific to the wireless device based on the status data from the wireless device; and

modifying the wireless device operation through manipulation of the operating parameters based upon the received optimization command data.

38. A wireless device, comprising:

a computer platform;

a resident diagnostic interface disposed on the computer platform at a resident layer and including at least one resident diagnostic tool; and

a software extension disposed on the computer platform and operable to send commands to the resident diagnostic interface operable to access status data in the at least one diagnostic tool, wherein the status data comprises device status data for the operating parameters of the wireless device and network status data, the resident diagnostic interface being selectively accessible by other computer devices across a wireless network only via the software extension.

39. The wireless device of claim 38, wherein the resident diagnostic interface further allows the manipulation of the operating parameters of the wireless device, wherein the status data comprises at least a part of an input to an optimizer operable to optimize the wireless network and to generate optimization command data for the wireless device in accord with the optimized wireless network, wherein the resident diagnostic is operable to receive the optimization command data and modify a functionality of the wireless device in accord with the optimized wireless network.

40. The wireless device of claim 39, further comprising an optimization application resident on the computer platform, the optimization application operable to selectively access the status data, and operable to cause the wireless device to selectively transmit the status data to another computer device on the wireless network.

41. The wireless device of claim 38, further comprising an application resident on the computer platform, wherein the application is operable to cause a transmission of the status data from the diagnostic interface to another computer device across the wireless network.

42. The wireless device of claim 38, wherein the wireless device is operable to transmit the status data over an open communication connection from the wireless device to the wireless network.

43. The wireless device of claim 38, wherein the wireless device is a cellular telephone and the wireless network is a cellular telecommunication network.

44. The wireless device of claim 38, further comprising an application that provides access to the diagnostic interface, the application being pushed onto the computer platform of the wireless device from across the wireless network.

45. The wireless device of claim 38, further comprising an application that provides access to the diagnostic interface, the wireless device selectively pulling the application from another device across the wireless network.

46. The wireless device of claim 39, wherein the wireless device is operable to transmit the status data to a server on the wireless network, wherein the server comprises the optimizer.

47. The wireless device of claim 46, wherein the optimization command data is specific to the wireless device based on the status data from the wireless device.

48. The wireless device of claim 38, wherein the status data is stored at the wireless device and selectively transmitted to another computer device across the wireless network.

49. The wireless device of claim 44, further comprising an end-user notification of the application being pushed thereto.

78. The wireless device of claim 39, wherein the status data further comprises wireless device state data.

50. A wireless device for communicating on a wireless network, comprising:

a computer means,

a diagnostic interface means resident on the computer means at a resident layer and including at least one resident diagnostic tool; and

an extension means disposed on the computer means and operable to send commands to the diagnostic interface means operable to provide access to status data in the at least one diagnostic tool, wherein the status data comprises device status data for the operating parameters of the wireless device and network status data, and the diagnostic means being accessible by another computer device across the wireless network only via the extension means.

51. A method for remotely interacting with a wireless device, comprising:

accessing, from across a wireless network, a software extension disposed on the computer platform and operable to send commands to a diagnostic interface resident at a resident layer on a computer platform of a wireless device, the resident diagnostic interface providing access to status data in at least one resident diagnostic tool, the status data comprising device status data for the operating parameters of the wireless device and network status data; and

gathering the status data through the diagnostic interface only via the software extension.

52. The method of claim 51, wherein gathering the status data further comprises receiving the status data at another computer device across the wireless network based on selective transmissions from the wireless device.

53. The method of claim 51, further comprising optimizing the wireless network and generation optimization command data to optimize the wireless device in accord with the optimized wireless network based upon the received status data.

54. The method of claim 52, wherein the receiving of the status data occurs from the execution of an application resident on the computer platform of the wireless device that accesses the diagnostic interface.

55. The method of claim 52, wherein the receiving of the status data from the wireless device further comprises receiving the status data at a server across the wireless network.

56. The method of claim 53, further comprising transmitting the optimization command data across the wireless network to the wireless device, the optimization command data operable to modify the wireless device operation through manipulation of the operating parameters, wherein the optimization command data is specific to the wireless device based on the status data from the wireless device.

57. The method of claim 51, further comprising pushing an application onto the computer platform of the wireless device to provide access by one or more computer devices on the wireless network to the diagnostic interface of the wireless device.

58. The method of claim 51, further comprising receiving a request from the wireless device across the wireless network for transmission of an application downloadable onto the computer platform of the wireless device to provide access by one or more computer devices on the wireless network to the diagnostic interface of the wireless device.

59. The method of claim 57, further comprising generating an end-user notification that the application is being pushed thereto.

61. A computer-readable medium embodying means for implementing a method for remotely interacting with a wireless device, comprising:

at least one sequence of instructions, wherein execution of the instructions by a processor causes the processor to perform the acts as claimed in claim 51.

79. The method of claim 53, wherein the status data further comprises wireless device state data.

60. A method for remotely interacting with a wireless device, comprising the steps of:

a step for accessing, from across a wireless network, a software extension disposed on the computer platform and operable to send commands to a diagnostic interface resident at a resident layer on a computer platform of a wireless device, the resident diagnostic interface providing access to status data in at least one resident diagnostic tool, the status data comprising device status data for the operating parameters of the wireless device and network status data; and

a step for gathering the status data through the diagnostic interface only via the software extension.

62. A computer-readable medium embodying means for implementing a method for remote interaction with a wireless device, comprising:

at least one sequence of instructions, wherein execution of the instructions by a processor causes the processor to perform the acts of;

creating a remotely accessible interface including a software extension operable to send commands to a resident diagnostic interface at a resident layer on a computer platform of the wireless device, the diagnostic interface operable to provide access only via the software extension to status data in at least one resident diagnostic tool of the diagnostic interface, the status data comprising device status data for the operating parameters of the wireless device and network status data, the remotely accessible interface accessible by other computer devices across a wireless network; and

selectively providing access to the other computer devices across the wireless network to the diagnostic interface of the wireless device through the remotely accessible interface.

63. The medium of claim 62, further causing the processor to perform the act of selectively transmitting the status data from the diagnostic interface of the wireless device, through the remotely accessible interface, and to at least one other computer device on the wireless network.

64. The medium of claim 63, further causing the processor to perform the act of opening a communication connection from the at least one wireless device to the wireless network, and wherein the action of transmitting status data is transmitting the status data over the open communication connection.

65. The medium of claim 62, wherein the diagnostic interface allows manipulation of the operating parameters of the wireless device, and further causing the processor to perform the act of:

receiving optimization command data, through the remotely accessible interface and at the diagnostic interface, from another computer device across the wireless network, wherein the optimization command data is operable to optimize the wireless device in accord with an optimized wireless network determined at least in part from the status data; and

modifying the wireless device operation through manipulation of the operating parameters based upon the received optimization command data, wherein the optimization command data is specific to the wireless device based on the status data from the wireless device.

66. An apparatus for remotely interacting with a wireless device, comprising:

a server operable to access, from across a wireless network, a software extension disposed on the computer platform and operable to send commands to a diagnostic interface resident at a resident layer on a computer platform of a wireless device, the resident diagnostic interface providing access to status data in at least one resident diagnostic tool of the diagnostic interface, the status data comprising device status data for the operating parameters of the wireless device and network status data; and

wherein the server is further operable to gather the status data through the diagnostic interface only via the software extension.

67. The apparatus of claim 66, further operable to optimize the wireless network and generate optimization command data to optimize the wireless device in accord with the optimized wireless network based upon the received status data.

68. The apparatus of claim 67, further operable to receive the status data in response to the execution of an application resident on the computer platform of the wireless device that accesses the diagnostic interface.

69. The apparatus of claim 66, further operable to transmit the optimization command data across the wireless network to the wireless device, the optimization command data operable to modify the wireless device operation through manipulation of the operating parameters, wherein the optimization command data is specific to the wireless device based on the status data from the wireless device.

70. The apparatus of claim 66, further operable to push an application onto the computer platform of the wireless device to provide access by one or more computer devices on the wireless network to the diagnostic interface of the wireless device.

71. The apparatus of claim 66, further operable to receive a request from the wireless device across the wireless network for transmission of an application downloadable onto the computer platform of the wireless device to provide access by one or more computer devices on the wireless network to the diagnostic interface of the wireless device.

72. The apparatus of claim 70, further operable to transmit an end-user notice to the wireless device indicating a push of the application to the wireless device.

80. The wireless device of claim 67, wherein the status data further comprises wireless device state data.

73. An apparatus for remotely interacting with a wireless device, comprising:

means for accessing, from across a wireless network, a software extension disposed on the computer platform and operable to send commands to a diagnostic interface resident at a resident layer on a computer platform of a wireless device, the resident diagnostic interface providing access to status data in at least one resident diagnostic tool of the diagnostic interface, the status data comprising device status data for the operating parameters of the wireless device and network status data; and

means for gathering the status data through the diagnostic interface only via the software extension.

74. A method of operation of a wireless device, composing:

accessing status data resident in at least one resident diagnostic tool of a resident diagnostic interface at a resident layer on the wireless device only via a software extension disposed on the wireless device and operable to send commands to the resident diagnostic interface, the status data comprising device status data for the operating parameters of the wireless device and network status data relating to a wireless network on which the wireless device is operable; and

transmitting the status data to another computer device across the wireless network.

75. The method of claim 74, further comprising receiving optimization command data generated by an optimizer in accord with an optimized wireless network based at least in part on the status data, and further comprising manipulating the operating parameters of the wireless device based on the received optimization command data.

76. The method of claim 74, further comprising receiving optimization command data transmitted across the wireless network, wherein the optimization command data are generated by an optimizer in accord with an optimized wireless network based at least in part on the status data, wherein the optimization command data is specific to the wireless device based on the status data from the wireless device, and wherein the optimization command data is operable to manipulate the wireless device operating parameters to modify wireless device operation based on the transmitted status data.

81. The method of claim 75, wherein the status data further comprises wireless device state data.

77. A computer-readable medium embodying means for implementing a method for operation of a wireless device, the method comprising:

accessing status data resident in at least one resident diagnostic tool of a resident diagnostic interface at a resident layer on the wireless device only via a software extension disposed on the wireless device and operable to send commands to the resident diagnostic interface, the status data comprising device status data for the operating parameters of the wireless device and network status data relating to a wireless network on which the wireless device is operable; and

transmitting the status data to another computer device across the wireless network.