Request tracking for analysis of website navigation

• US 7,346,703 B2
• Filed: 10/05/2001
• Issued: 03/18/2008
• Est. Priority Date: 10/13/2000
• Status: Expired due to Fees

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Cope, Brian Charles
• Primary Examiner(s): Cardone; Jason
• Assistant Examiner(s): Duong; Thomas
• Application Number:
  US09/972,343
• Publication Number:
  US 20020046281A1
• Time in Patent Office: 2,356 Days
• Field of Search: 709201-203, 709223-226, 709238-244
• US Class Current: 709/238
• CPC Class Codes: G06F 11/3438 monitoring of user actions tracking the activity of the user H04L67/535
• CPC Class Codes: G06F 11/3476 Data logging G06F11/14, G06F11/2205 take precedence
• CPC Class Codes: G06F 11/3495 for systems
• CPC Class Codes: G06F 2201/875 Monitoring of systems including the internet
• CPC Class Codes: G06Q 30/0201 Market modelling; Market analysis; Collecting market data
• CPC Class Codes: G06Q 30/0241 Advertisements

Abstract

A user'"'"'s sequence of Web Browser requests when navigating within a single Web site are tracked. Requests for access to resources within the Web site are compared with redirection criteria and, if matching, are redirected to a request tracker which determines a session identifier (generating a new session ID if required), then logs the request and redirects the request back to the Web server for processing. A request tracker outside the scope of the Web server program is used and thus addresses the inability of many Web servers to support cookies and avoid'"'"'s major rewriting of the Web site.

Claims

1. A method for tracking a plurality of Web Browser requests for access to resources within a particular Web site, the method comprising:

for requests sent from a Web browser to a Web server for access to resources within the Web site, comparing within the Web server each of the requests with a set of redirection criteria;

for requests which match the redirection criteria, from within the Web server forwarding the request to a request tracker separate from the Web server; and

,

the request tracker determining a session identifier, logging the request together with the session identifier, and forwarding the request back to the Web server for processing, wherein

the request tracker comprises a process running within a Web application server;

for a set of resources on the Web server, replacing original resource names with new resource names;

for requests which match the redirection criteria and which include said original resource names, replacing the original resource names within the request with the new names such that requests forwarded to the Web server by the request tracker include the new names for accessing the renamed resources.

2. A method according to claim 1, wherein the step of replacing resource names within requests is implemented by a redirection process within the Web server, in response to identifying a match with said redirection criteria, prior to forwarding the request to the request tracker.

3. A method according to claim 1, wherein the replacing of resource names comprises replacing original URL or resource name suffixes with modified URL or resource name suffixes respectively.

4. A method according to claim 3, wherein the redirection criteria include the original URL or resource name suffix but not the modified URL or resource name suffix, such that only requests which include the original URL or resource name suffix will be forwarded to the request tracker.

5. A method for tracking a plurality of Web Browser requests for access to resources within a particular Web site, the method comprising:

for requests sent from a Web Browser to a Web server for access to resources within the Web site, comparing within the Web server each of the requests with a set of redirection criteria;

for requests which match the redirection criteria and which include said original resource names, replacing the original resource names within the request with the new names and forwarding from within the Web server the modified request to a request tracker separate from the Web server to enable the request tracker to

(i) determine a session identifier

(ii) log the request together with the session identifier, and,

(iii) forward the request to the Web server for processing, such that requests forwarded back to the Web server by the request tracker will include the new names for accessing the renamed resources.

6. A method for tracking a plurality of Web Browser requests for access to resources within a particular Web site, the method comprising:

for a set of resources on the Web server, replacing original resource names with new resource names;

providing a set of redirection criteria for requests sent from a Web Browser to a Web server for access to resources within the Web site,

providing means for comparing from within the Web server each request which includes one of said original resource names with a set of redirection criteria and, responsive to identifying a match, for replacing the original resource name within the request with the respective new name and forwarding the modified request to a request tracker separate from the Web server; and

providing a request tracker for determining a session identifier, logging the request together with the session identifier, and forwarding the modified request to the Web server for processing, such that requests forwarded to the Web server by the request tracker include the new names for accessing the renamed resources.

7. A data processing apparatus comprising:

a Web server;

means for replacing original resource names with new resource names for a set of resources within a Web site accessed via the Web server;

means for receiving requests from a Web Browser for access to resources within the Web site;

means for comparing each received request which includes one of said original resource names with a set of redirection criteria;

means, responsive to identifying a match with the redirection criteria, for replacing the original resource names within the request with the new names and forwarding the modified request to a request tracker separate from the Web server to enable the request tracker to

(i) determine a session identifier

(ii) log the request together with the session identifier, and

(iii) forward the request back to the Web server for processing, such that requests forwarded back to the Web server by the request tracker will include the new names for accessing the renamed resources.