Methods and systems for requesting and providing information in a social network

• US 7,359,894 B1
• Filed: 06/30/2004
• Issued: 04/15/2008
• Est. Priority Date: 06/30/2004
• Status: Active Grant

• Current Assignee: Google LLC (Alphabet Inc.)
• Original Assignee: Google Inc. (Alphabet Inc.)
• Inventors: Bharat, Krishna A., Liebman, Jason B.
• Primary Examiner(s): Veillard; Jacques
• Application Number:
  US10/881,643
• Time in Patent Office: 1,385 Days
• Field of Search: 707/2, 707/3, 707/5, 707/8, 707/9, 707/10, 707/100, 707/101, 707/103.R, 707/104.1, 709/203, 709/204, 709/217, 709/218, 709/219, 709/223, 709/224, 709/246, 715/501.1, 715/738, 715/751, 715/760, 715/779
• US Class Current: 1/1
• CPC Class Codes: G06F 16/9535 Search customisation based on user profiles and personalisation
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: Y10S 707/99933 Query processing, i.e. searching
• CPC Class Codes: Y10S 707/99943 Generating database or data structure, e.g. via user interface

Abstract

The present invention relates to methods and systems for requesting and providing information in a social network. A method can comprise outputting an information request interface, which can provide a user with the ability to request information from at least one member of a social network associated with the user. One or more members of the social network can be notified of the user'"'"'s information request and can provide, or assist in providing, the requested information to the user.

Claims

1. A method comprising:

providing an information request interface, wherein the information request interface allows a user to request information from at least one member of a social network associated with the user;

receiving an information request from the user, wherein the information request comprises at least one of a recommendation request, an advice request, and a request for assistance;

automatically identifying one or more members of the social network to notify of the information request based on stored member data; and

notifying one or more members of the social network of the user'"'"'s information request.

2. The method of claim 1, wherein the information request comprises a request for search assistance.

3. The method of claim 1, wherein the members of the social network associated with the user have a friendship association degree of separation from the user of one.

4. The method of claim 1, wherein the members of the social network associated with the user have at least one common characteristic association.

5. The method of claim 1, wherein notifying one or more members of the social network of the user'"'"'s information request comprises selectively notifying one or more members of the social network of the user'"'"'s information request.

6. The method of claim 5, wherein the one or more members are selectively notified based on parameters specified by the user.

7. The method of claim 6, wherein the one or more selectively notified members have a friendship association degree of separation from the user of one.

8. The method of claim 6, wherein the one or more selectively notified members have at least one common characteristic association with the user.

9. The method of claim 5, wherein the one or more members are selectively notified based on stored member data.

10. The method of claim 9, wherein the stored member data comprise data related to the number of information requests to which the one or more members have responded.

11. The method of claim 9, wherein the stored member data comprise data related to the quality of information provided by the one or more members in response to information requests.

12. The method of claim 9, wherein the stored member data comprise data related to the subject matter of information requests to which the one or more members have responded.

13. The method of claim 1, wherein notifying one or more members of the social network of the user'"'"'s information request comprises notifying a community of the user'"'"'s information request.

14. The method of claim 1, further comprising providing an information delivery interface, wherein the information delivery interface allows one or more members of the social network to provide the requested information to the user.

15. The method of claim 1, further comprising receiving requested information from at least one of the notified members.

16. The method of claim 15, further comprising providing the requested information.

17. The method of claim 15, further comprising selectively providing the requested information.

18. The method of claim 17, wherein the requested information is provided to the user.

19. The method of claim 17, wherein the requested information is provided to the user and to one or more of the notified members.

20. The method of claim 17, wherein the requested information is provided to the user and to one or more members of the social network associated with the user.

21. The method of claim 15, wherein information is received from a plurality of members and wherein the information received from the plurality of members is provided at a common location.

22. The method of claim 15, further comprising storing the requested information.

23. The method of claim 1, further comprising updating a profile of a member that provides requested information in response to the information request.

24. The method of claim 23, wherein the member profile comprises data related to the number of information requests to which the member has responded.

25. The method of claim 23, wherein the member profile comprises data related to the quality of the requested information provided by the member.

26. The method of claim 23, wherein the member profile comprises data related to the subject matter of information requests to which the member has responded.

27. The method of claim 1, further comprising notifying one or more members of a social network not associated with the user of the user'"'"'s information request if one or more members of the social network associated with the user do not provide the requested information to the user within a predetermined period of time.

28. The method of claim 1, further comprising providing a benefit to a member that provides information in response to a predetermined number of information requests.

29. The method of claim 28, wherein the benefit comprises a gift.

30. A method comprising:

providing an information request interface, wherein the information request interface allows a user to request information from at least one member of a social network associated with the user;

receiving an information request from the user, wherein the information request comprises at least one of a recommendation request, an advice request, and a request for assistance;

automatically identifying one or more members of the social network to notify of the information request based on stored member data;

notifying one or more members of the social network of the user'"'"'s information request;

providing an information delivery interface, wherein the information delivery interface allows, the one or more notified members of the social network to provide the requested information to the user;

receiving requested information from at least one of the notified members;

updating a profile of the notified member who provided the requested information; and

providing the requested information.

31. A computer-readable storage medium on which is encoded program code, the program code comprising:

program code for providing an information request interface, wherein the information request interface allows a user to request information from at least one member of a social network associated with the user;

program code for receiving an information request from the user, wherein the information request comprises at least one of a recommendation request, an advice request, and a request for assistance;

program code for automatically identifying one or more members of the social network to notify of the information request based on stored member data; and

program code for notifying one or more members of the social network of the user'"'"'s information request.

32. The computer-readable storage medium of claim 31, wherein the information request comprises a request for search assistance.

33. The computer-readable storage medium of claim 31, wherein the members of the social network associated with the user have a friendship association degree of separation from the user of one.

34. The computer-readable storage medium of claim 31, wherein the members of the social network associated with the user have at least one common characteristic association.

35. The computer-readable storage medium of claim 31, wherein program code for notifying one or more members of the social network of the user'"'"'s information request comprises program code for selectively notifying one or more members of the social network of the user'"'"'s information request.

36. The computer-readable storage medium of claim 35, wherein the one or more members are selectively notified based on parameters specified by the user.

37. The computer-readable storage medium of claim 36, wherein the one or more selectively notified members have a friendship association degree of separation from the user of one.

38. The computer-readable storage medium of claim 36, wherein the one or more selectively notified members have at least one common characteristic association with the user.

39. The computer-readable storage medium of claim 35, wherein the one or more members are selectively notified based on stored member data.

40. The computer-readable storage medium of claim 39, wherein the stored member data comprise data related to the number of information requests to which the one or more members have responded.

41. The computer-readable storage medium of claim 39, wherein the stored member data comprise data related to the quality of information provided by the one or more members in response to information requests.

42. The computer-readable storage medium of claim 39, wherein the stored member data comprise data related to the subject matter of information requests to which the one or more members have responded.

43. The computer-readable storage medium of claim 31, wherein program code for notifying one or more members of the social network of the user'"'"'s information request comprises program code for notifying a community of the user'"'"'s information request.

44. The computer-readable storage medium of claim 31, further comprising program code for providing an information delivery interface, wherein the information delivery interface allows one or more members of the social network to provide the requested information to the user.

45. The computer-readable storage medium of claim 31, further comprising program code for receiving requested information from at least one of the notified members.

46. The computer-readable storage medium of claim 45, further comprising program code for providing the requested information.

47. The computer-readable storage medium of claim 45, further comprising program code for selectively providing the requested information.

48. The computer-readable storage medium of claim 47, wherein the requested information is provided to the user.

49. The computer-readable storage medium of claim 47, wherein the requested information is provided to the user and to one or more of the notified members.

50. The computer-readable storage medium of claim 47, wherein the requested information is provided to the user and to one or more members of the social network associated with the user.

51. The computer-readable storage medium of claim 45, wherein information is received from a plurality of members and wherein the information received from the plurality of members is provided at a common location.

52. The computer-readable storage medium of claim 45, further comprising program code for storing the requested information.

53. The computer-readable storage medium of claim 31, further comprising program code for updating a profile of a member that provides requested information in response to the information request.

54. The computer-readable storage medium of claim 53, wherein the member profile comprises data related to the number of information requests to which the member has responded.

55. The computer-readable storage medium of claim 53, wherein the member profile comprises data related to the quality of the requested information provided by the member.

56. The computer-readable storage medium of claim 53, wherein the member profile comprises data related to the subject matter of information requests to which the member has responded.

57. The computer-readable storage medium of claim 31, further comprising program code for notifying one or more members of a social network not associated with the user of the user'"'"'s information request if one or more members of the social network associated with the user do not provide the requested information to the user within a predetermined period of time.

58. The computer-readable storage medium of claim 31, further comprising program code for providing a benefit to a member that provides information in response to a predetermined number of information requests.

59. The computer-readable storage medium of claim 58, wherein the benefit comprises a gift.