Method and apparatus for gathering and evaluating information

• US 7,383,251 B2
• Filed: 07/19/2004
• Issued: 06/03/2008
• Est. Priority Date: 10/31/2000
• Status: Expired due to Fees

• Current Assignee: Robert J. Might
• Original Assignee: Robert J. Might
• Inventors: Might, Robert J.
• Primary Examiner(s): Cottingham; John
• Assistant Examiner(s): Reyes; Mariela D
• Application Number:
  US10/893,502
• Publication Number:
  US 20040267794A1
• Time in Patent Office: 1,415 Days
• Field of Search: 705/14
• US Class Current: 1/1
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: Y10S 707/99933 Query processing, i.e. searching
• CPC Class Codes: Y10S 707/99934 Query formulation, input preparation, or translation
• CPC Class Codes: Y10S 707/99945 Object-oriented database structure processing

Abstract

A continuous information gathering and evaluating system uses five highly coupled databases and software for gathering user input (respondent software), for evaluating input (evaluator software), and for administering the system (administrative software). The first database includes the categories of users for an organization. The second database stores information about each user. The third database includes all topics and issues of interest and queries for each combination of topic, issue, and respondent category. Responses to query statements are preferably collected using a 7 point Likert scale. The fourth database is the repository for the responses from users and appropriate statistics based on the responses. The fifth database includes authorization data and rules that determine how the process and system are implemented for a particular organization.

Claims

1. A method for gathering information from a plurality of users associated with a group over a communications network comprising the steps of:

(a) storing a plurality of categories of users from whom information is desired in a first database;

(b) storing a plurality of topics in a second database;

(c) assigning each of the plurality of users to at least one category, the at least one category being selected from the plurality of categories stored in the first database;

(d) presenting a plurality of topics to each of the plurality of users via the communications network, the topics presented to each user being applicable to the at least one category to which the user has been assigned;

(e) receiving a selection of at least one desired topic from each of the users via the communications network;

(f) presenting at least one query to each of the users via the communications network, the at least one query presented to each user being relevant to a corresponding desired topic selected by the user;

(g) receiving a response to the at least one query from each of the users via the communications network;

(h) storing the response from each of the plurality of users in an electronic storage medium; and

(i) allowing a leader to review responses stored in the electronic storage medium, whereby the leader can obtain information relating to opinions and perceptions of the user.

2. The method of claim 1, wherein the response from each of the plurality of users is obtained using a Likert scale.

3. The method of claim 1, wherein the Likert scale is a seven point Likert scale.

4. The method of claim 1, wherein the leader is allowed to review all of the responses stored in the electronic storage medium.

5. The method of claim 1, wherein the leader is allowed to review less than all of the responses stored in the electronic storage medium.

6. The method of claim 1, wherein steps (d) through (h) are repeated a plurality of times for users associated with the group, whereby the leader can identify trends with respect to perceptions and opinions of the plurality of users.

7. The method of claim 1, further comprising the step of accepting from a leader a designation of a topic as a hot topic.

8. The method of claim 7, wherein the plurality of topics are presented in a list and a topic designated as a hot topic is displayed higher on the list than topics that are not designated as hot topics.

9. The method of claim 7, wherein the plurality of topics are presented in a list and a topic designated as a hot topic is marked by a special character when presented on the list.

10. The method of claim 7, wherein a user is forced to respond to at least one query corresponding to the hot topic.

11. The method of claim 1, wherein a plurality of issues are associated with each topic, and a plurality of queries are associated with each issue.

12. The method of claim 11, further comprising the step of accepting from a leader assigned to a topic a prioritization of issues associated with the topic to which the leader is assigned.

13. The method of claim 12, wherein the prioritization of issues is accomplished by accepting from the leader an assignment of a percentage of queries for each issue associated with the topic to which the leader is assigned.

14. The method of claim 1, wherein the at least one query presented to each user is based on at least one category to which the user has been assigned.

15. A system for gathering information from a plurality of users associated with a group over a communications network comprising:

a first database comprising a plurality of categories of users from whom information is desired;

a second database comprising a plurality of topics; and

a server m communication with the first database, the second database and a communications network, the server configured to perform the steps of;

(a) assigning each of the plurality of users to at least one category, the at least one category being selected from the plurality of categories stored in the first database;

(b) presenting a plurality of topics to each of the plurality of users via the communications network, the topics presented to each user being applicable to the at least one category to which the user has been assigned;

(c) receiving a selection of at least one desired topic from each of the users via the communications network;

(d) presenting at least one query to each of the users via the communications network, the at least one query presented to each user being relevant to a corresponding desired topic selected by the user;

(e) receiving a response to the at least one query from each of the users via the communications network;

(f) storing the response from each of the plurality of users in an electronic storage medium based on the at least one category to which the user has been assigned; and

(g) allowing a leader to review responses stored in the electronic storage medium, whereby the leader can obtain information relating to opinions and perceptions of the user.

16. The system of claim 15, wherein the response from each of the plurality of users is obtained using a Likert scale.

17. The system of claim 15, wherein the Likert scale is a seven point Likert scale.

18. The system of claim 15, wherein the leader is allowed to review all of the responses stored in the electronic storage medium.

19. The system of claim 15, wherein the leader is allowed to review less than all of the responses stored in the electronic storage medium.

20. The system of claim 15, wherein the server is configured to repeat steps (b) through (f) a plurality of times for users associated with the group, whereby the leader can identify trends with respect to perceptions and opinions of the plurality of users.

21. The system of claim 15, wherein the processor is further configured to perform the step of accepting from a leader a designation of a topic as a hot topic.

22. The system of claim 21, wherein the plurality of topics are presented in a list and a topic designated as a hot topic is displayed higher on the last than topics that are not designated as hot topics.

23. The system of claim 21, wherein the plurality of topics are presented in a list and a topic designated as a hot topic is marked by a special character when presented on the list.

24. The system of claim 21, wherein the server is configured to require a user is to respond to at least one query corresponding to the hot topic before presenting the user with any query not related to a hot topic.

25. The system of claim 15, wherein a plurality of issues are associated with each topic, and a plurality of queries are associated with each issue.

26. The system of claim 25, wherein the server is further configured to perform the step of accepting from a leader assigned to a topic a prioritization of issues associated with the topic to which the leader is assigned.

27. The system of claim 26, wherein the prioritization of issues is accomplished by accepting from the leader an assignment of a percentage of queries for each issue associated with the topic to which the leader is assigned.

28. The system of claim 15, wherein the at least one query is based on the at least one category to which such user has been assigned.

29. The system of claim 15, wherein the group is a school system and wherein the users include principals, superintendents, staff members, teachers, students and parents.

30. The system of claim 15, wherein the group is business and the users include managers, employees, and customers.