Method and system for telephonically selecting, addressing, and distributing messages
DCFirst Claim
1. A method of addressing an electronic message, comprising the steps of:
- providing a first database containing stored telephone numbers and user addresses for each of the stored telephone numbers;
providing a second database containing identification codes and product information corresponding to each of the identification codes;
receiving a telephone call from a user including one of the identification codes;
identifying the received telephone number from the telephone call;
retrieving the user address from the first database by comparing the received telephone number with the stored telephone numbers;
retrieving the product information corresponding to the received identification code;
addressing the electronic message according to the retrieved address; and
sending at least a portion of the retrieved product information via the electronic message, wherein the first and second databases are used to create the electronic message.
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Abstract
A method and system of selecting, addressing, and distributing messages utilizing an Internet website as the registration and administration means and a database for the address routing means and through the use of a telephone and the associated DTMF signals is disclosed. One embodiment provides a system that looks up an electronic address in an Internet-website created and maintained data table based on the ANI (automatic number identification) provided with an inbound telephone and allows selection of a message, such as a reminder, a promotional message, or a purchase order, through the use of keycodes in the form of DTMF signals generated from a telephone keypad. Upon receiving the keycodes, an e-mail message, a fax message, postal mail contact data, or a time-delayed voice mail message is sent over the Internet or over another communications network or to a datafile.
63 Citations
24 Claims
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1. A method of addressing an electronic message, comprising the steps of:
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providing a first database containing stored telephone numbers and user addresses for each of the stored telephone numbers; providing a second database containing identification codes and product information corresponding to each of the identification codes; receiving a telephone call from a user including one of the identification codes; identifying the received telephone number from the telephone call; retrieving the user address from the first database by comparing the received telephone number with the stored telephone numbers; retrieving the product information corresponding to the received identification code; addressing the electronic message according to the retrieved address; and sending at least a portion of the retrieved product information via the electronic message, wherein the first and second databases are used to create the electronic message. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A system for addressing an electronic message, comprising:
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a first database containing stored telephone numbers and user information corresponding to each of the stored telephone numbers; a second database containing identification codes and addressing information corresponding to each of the identification codes; a receiver for accepting a telephone call from a user including one of the identification codes; an ANI for identifying the received telephone number from the telephone call; a processor; and wherein the first and second databases are used to create the electronic message and the processor retrieves the user information from the first database by comparing the received telephone number with the stored telephone numbers, retrieves the addressing information corresponding to the received identification code, addresses the electronic message according to the retrieved addressing information, and sends at least a portion of the retrieved user information via the electronic message. - View Dependent Claims (8, 9, 10, 11, 12, 13, 14, 15)
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16. A method of addressing an electronic message, comprising the steps of:
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providing a first database containing stored telephone numbers and corresponding payment instructions and user addresses; providing a second database containing identification codes and addressing information corresponding to each of the identification codes; receiving a telephone call from a user including one of the identification codes; identifying the received telephone number from the telephone call using an ANI; retrieving the user information from the first database by comparing the received telephone number with the stored telephone numbers; retrieving the addressing information corresponding to the received identification code; addressing the electronic message according to the retrieved addressing information; and sending the payment instructions via the electronic message, wherein the first and second databases are used to create the electronic message.
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17. A method of purchasing a product, comprising the steps of:
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providing a first database containing stored telephone numbers and user information corresponding to each of the stored telephone numbers; providing a second database containing identification codes and product information corresponding to each of the identification codes; receiving a telephone call from a user including one of the identification codes; identifying the received telephone number from the telephone call; retrieving the user information from the first database by comparing the received telephone number with the stored telephone numbers; retrieving the product information corresponding to the received identification code; and purchasing the product with an electronic message based upon the user information retrieved from the first database and the product information retrieved from the second database, wherein the first and second databases are used to create the electronic message. - View Dependent Claims (18, 19, 20, 21, 22, 23, 24)
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Specification