Method for providing feedback on windows, messages and dialog boxes
First Claim
1. A computer-readable medium having computer-executable instructions for performing a method for providing feedback from an external user, the method comprising:
- determining a type of top-level window to display a feedback button, wherein determining the type of top-level window to display said feedback button comprises;
determining if feedback buttons are to be displayed on each hard error message; and
determining if feedback buttons are to be displayed on each message box;
displaying a feedback button in the type of top-level window when said type of top-level window is being displayed;
detecting when the external user selects said feedback button;
if the external user selects said feedback button;
loading a library to instruct the external user on how to enter feedback;
loading an interface;
in response to the external user entering feedback, transferring information to the interface, wherein transferring information to the interface comprises;
transferring an identification of the external user;
transferring a stack trace; and
transferring the feedback entered by the external user; and
checking a system registry for the presence of a feedback setting to determine if a feedback button is to be displayed.
1 Assignment
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Accused Products
Abstract
A method to globally place a feedback button in every dialog box, message box, and top-level window in every application and message box in an operating system to provide a user with the opportunity to provide feedback for the dialog box, message box, or top-level window. The system checks a setting to determine if and what type of box/window that a feedback button will be placed and if the setting is enabled, a feedback button with customizable text will be placed on the box/window when the box/window is displayed if the type of window being displayed matches the type specified as having a feedback button. The system loads a program file that provides instructions to the user on how to provide feedback to a developer or system administrator when the user selects the feedback button. Once the user enters feedback, this feedback is sent to wherever the program file designated the information to be sent. Information about the box/window being displayed, including information about how the application got to the point of displaying the box/window, is sent along with the feedback. The user may also be sent to a website to allow the user to see what other people have reported about the box/window.
16 Citations
18 Claims
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1. A computer-readable medium having computer-executable instructions for performing a method for providing feedback from an external user, the method comprising:
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determining a type of top-level window to display a feedback button, wherein determining the type of top-level window to display said feedback button comprises; determining if feedback buttons are to be displayed on each hard error message; and determining if feedback buttons are to be displayed on each message box; displaying a feedback button in the type of top-level window when said type of top-level window is being displayed; detecting when the external user selects said feedback button; if the external user selects said feedback button;
loading a library to instruct the external user on how to enter feedback;
loading an interface;in response to the external user entering feedback, transferring information to the interface, wherein transferring information to the interface comprises; transferring an identification of the external user; transferring a stack trace; and transferring the feedback entered by the external user; and checking a system registry for the presence of a feedback setting to determine if a feedback button is to be displayed. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A method for providing feedback from an external user, the method comprising:
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determining a type of top-level window to display a feedback button, wherein determining the type of top-level window to display said feedback button comprises; determining if feedback buttons are to be displayed on each hard error message; and determining if feedback buttons are to be displayed on each message box; displaying a feedback button in the type of top-level window when said type of top-level window is being displayed; detecting when the external user selects said feedback button; if the external user selects said feedback button;
loading a library to instruct the external user on how to enter feedback;
loading an interface;in response to the external user entering feedback, transferring information to the interface, wherein transferring information to the interface comprises; transferring an identification of the external user; transferring a stack trace; and transferring the feedback entered by the external user; and checking a system registry for the presence of a feedback setting to determine if a feedback button is to be displayed. - View Dependent Claims (8, 9, 10, 11, 12)
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13. A system for providing feedback from an external user, the system comprising:
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a memory storage; and a processing unit coupled to the memory storage, wherein the processing unit is operative to; determine a type of top-level window to display a feedback button, wherein the processing unit being operative to determine the type of top-level window to display said feedback button comprises the processing unit being operative to; determine if feedback buttons are to be displayed on each hard error message; and determine if feedback buttons are to be displayed on each message box; display a feedback button in the type of top-level window when said type of top-level window is being displayed; detect when the external user selects said feedback button; if the external user selects said feedback button;
load a library to instruct the external user on how to enter feedback;
loading an interface;in response to the external user entering feedback, transfer information to the interface, wherein the processing unit being operative to transfer information to the interface comprises the processing unit being operative to; transfer an identification of the external user; transfer a stack trace; and transfer the feedback entered by the external user; and check a system registry for the presence of a feedback setting to determine if a feedback button is to be displayed. - View Dependent Claims (14, 15, 16, 17, 18)
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Specification