System and method for supporting instant messaging in disconnected modes

• US 7,568,007 B2
• Filed: 09/29/2004
• Issued: 07/28/2009
• Est. Priority Date: 09/29/2004
• Status: Expired due to Fees

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Banavar, Guruduth, Narayanaswami, Chandra, Olsen, Claus M., Herger, Lorraine M.
• Primary Examiner(s): WON, MICHAEL YOUNG
• Application Number:
  US10/953,908
• Publication Number:
  US 20060075039A1
• Time in Patent Office: 1,763 Days
• Field of Search: 709/204, 709/206, 709/207
• US Class Current: 709/206
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]

Abstract

A method, system, and computer program for a) buffering instant messages to an intended recipient while the recipient is currently not logged on to an instant messaging system, and b) delivering buffered messages to the intended recipient after the recipient connects the instant messaging system. Thus, users are enabled to initiate instant messaging sessions with other users who are not currently online. An instant messaging device buffers messages and delivers them to the recipient when the recipient comes online. To the recipient, the method of delivery appears identical to the case where the recipient was continuously connected to the system. The main difference is the time delay, i.e. the elapsed time between the time the sender sent it and the time the recipient connected. The recipient is further able to configure the instant messaging device to be selective about which senders are allowed to buffer messages to the recipient while the recipient is disconnected. Sender specific pop-up windows, including the sender'"'"'s buffered messages, will appear on the recipient'"'"'s screen after the recipient connects to the system. The recipient can then respond to the instant message and resume the conversation in a real-time (though delayed) manner if the sender is presently online.

Claims

1. A method for enabling messaging between disconnected parties in an instant messaging (IM) system, said method comprising the steps of:

receiving at a computing device at least one message sent by a first party, said at least one message destined for a second party, said computing device maintaining, for a second party, preference criteria specifying an amount of messages sent by said first party that are to be buffered for said second party;

determining connection status of said second party with said IM system and, if determination is that said second party is disconnected from said IM system, a step of

determining, at said computer device, whether said at least one message sent by a first party exceeds said specified amount of messages received from said first party that may be buffered for said second party according to said preference criteria; and

if said message does not exceed said specified amount of messages, storing said at least one message received by said first party;

determining, at said computing device, when said second party becomes connected to said IM system; and

, notifying said second party of availability of said stored at least one message; and

saving a prior IM message chat conversation thread between said first and said second parties; and

,

appending the received message from the first party to said saved prior message chat conversation thread for presentation to said second party via a chat interface, wherein some context of a prior IM message chat between said first and second parties is preserved; and

,

providing a chat interface on second party'"'"'s computing device, said chat interface being specific to said first party and said chat interface including said saved prior message chat conversation thread and said appended message received from said first party.

2. The method for enabling messaging according to claim 1, further comprising the step of initiating real-time IM chat between said first and said second parties via said chat interface if said first party and second party is connected.

3. The method for enabling messaging according to claim 1, further comprising:

maintaining, for said second party, preference criteria specifying a time duration in which messages received from said first party may be buffered for said second party; and

,

storing, for said second party, said at least one message;

wherein after said second party becomes connected to said IM system, determining, at said computer device, whether said at least one message from said first party has exceeded said time duration specified for buffering said received messages from said first party according to said preference criteria, and

if said time duration has not been exceeded, notifying said second party of availability of said stored at least one message.

4. The method for enabling messaging according to claim 3, further including the steps of:

automatically removing messages that have been buffered if the second party has not accessed buffered messages in said specified time duration.

5. The method for enabling messaging according to claim 1, further comprising:

maintaining, for said second party, preference criteria specifying an amount of memory storage allocated for buffering messages received from said first party; and

,

determining prior to storing a received message received from said first party, whether an amount of memory storage allocated for buffering messages from said first party will be exceeded; and

storing, for said second party, said at least one message if said allocated memory storage amount is not exceeded.

6. The method for enabling messaging according to claim 1, further comprising:

maintaining, for said second party, preference criteria specifying whether or not a second party'"'"'s disconnected status is to be indicated to said first party, and

determining, in response to receiving said at least one message from said first party, whether or not the second party'"'"'s disconnected status is to be indicated to said first party and one of;

providing indication for said first party, a disconnected status of said second party if specified by said preference criteria;

or not providing said indication to said first party.

7. The method for enabling messaging according to claim 6, wherein said maintained preference criteria indicating said second party'"'"'s disconnected status includes one or more selected from the group comprising:

an indication of a disconnected second party'"'"'s location at a particular moment, the indication of a disconnected second party'"'"'s activity, the indication of whether a disconnected second party is busy or not busy, and, the indication of whether a disconnected second party is available or not for receiving a communication via another communications system and when the disconnected second party will be available for receiving messages.

8. The method for enabling messaging according to claim 6, wherein said maintained preference criteria indicating said second party'"'"'s disconnected status includes an indication of a disconnected second party'"'"'s preference for receiving an urgent communication from said first party.

9. The method for enabling messaging according to claim 1, further including a step of enabling a disconnected second party to register a third party adapted to receive notifications about a first party'"'"'s messages for said disconnected second party.

10. A system for providing instant messaging (IM) functionality in disconnected mode comprising:

a communications device for receiving and forwarding IM messages between an IM sender application and an IM recipient application;

means associated with said communications device for storing received sender messages destined for said recipient application when a recipient is disconnected from said IM system;

means implemented at said communications device for maintaining preference criteria specifying an amount of messages sent by said IM sender that are to be buffered for said IM recipient; and

,

a processing means, associated with said communications device, for determining whether an amount of messages received from said IM sender that may be stored for later access by said IM recipient has exceeded said specified amount of messages received from said IM sender that may be buffered for said IM recipient according to said preference criteria; and

if a received message from said IM sender does not exceed said specified amount of messages, storing said at least one message received by said IM sender; and

,

said processing means initiating saving of a prior IM chat conversation thread between said IM sender and said IM recipient in said storage device, and, appends the received message from the IM sender to said saved IM chat conversation thread for presentation to said IM recipient via a chat interface, wherein context of an IM chat between said IM sender and said IM recipient is preserved; and

,

means for providing a chat interface on a IM recipient'"'"'s computing device, said chat interface being specific to said IM sender and said chat interface including said saved prior message chat conversation thread and said appended message received from said IM sender.

11. The IM system according to claim 10, further comprising means for generating a chat interface on a recipient computing device, said chat interface appearing after said recipient device connects to said IM system and including said stored sender messages, said chat interface further supporting real-tine chat with said sender if said sender is connected to said IM system.

12. The IM system according to claim 10, wherein preference criteria further specifies a time duration in which messages received from said IM sender may be buffered for said IM recipient, wherein after said IM recipient becomes connected to said IM system, said processing means determining whether said at least one message from said IM sender has exceeded said time duration specified for buffering said received messages from said IM sender according to said preference criteria whether a message from said IM sender has been received within a time duration specified for receiving messages from said IM sender and, if said time duration has not been exceeded, notifying said IM recipient of availability of said stored at least one message.

13. The IM system according to claim 12, wherein said processing means automatically removes messages that have been buffered if the IM recipient has not accessed buffered messages in said specified time duration.

14. The IM system according to claim 10, wherein said preference criteria further specifies an amount of memory storage allocated for buffering messages received from said IM sender;

wherein prior to storing a received message from said IM Sender, determining, whether an amount of memory storage allocated for buffering messages from said IM sender will be exceeded; and

, storing, for said IM recipient, said at least one received message if said allocated memory storage amount is not exceeded.

15. The IM system according to claim 10, wherein said preference criteria further specifies whether or not an IM recipient'"'"'s disconnected status is to be indicated to said IM sender, said processing means determining, in response to receiving said at least one message from said IM sender, whether or not the IM recipient'"'"'s disconnected status is to be indicated to said IM sender and one of:

providing indication for said IM sender, a disconnected status of said second party if specified by said preference criteria;

or not providing said indication to said IM sender.

16. The IM system according to claim 15, wherein said maintained preference criteria indicating an IM recipient'"'"'s disconnected status includes one or more selected from the group comprising:

an indication of a disconnected IM recipient'"'"'s location at a particular moment, the indication of a disconnected IM recipient'"'"'s activity, the indication of whether a disconnected IM recipient is busy or not busy, and, the indication of whether a disconnected IM recipient is available or not for receiving a communication via another communications system and when the disconnected IM recipient will be available for receiving IM messages.

17. The IM system according to claim 15, wherein said maintained preference criteria indicating an IM recipient'"'"'s disconnected status includes an indication of a disconnected IM recipient'"'"'s preference for receiving an urgent communication from a potential IM sender.

18. An article of manufacture comprising:

at least one computer usable medium having a computer readable program code logic to execute a machine instruction in a processing unit for providing instant messaging (IM) capability between disconnected parties in an IM system, said computer readable program code logic, when executing, performing the following steps;

receiving at a computing device at least one message sent by a first party, said at least one message destined for a second party, said computing device maintaining, for a second party, preference criteria specifying an amount of messages sent by said first party that are to be buffered for said second party;

determining connection status of said second party with said IM system and, if determination is that said second party is disconnected from said IM system, a step of

determining, at said computer device, whether said at least one message sent by a first party exceeds said specified amount of messages received from said first party that may be buffered for said second party according to said preference criteria; and

if said message does not exceed said specified amount of messages, storing said at least one message received by said first party;

determining, at said computing device, when said second party becomes connected to said IM system; and

, notifying said second party of availability of said stored at least one message; and

saving a prior IM message chat conversation thread between said first and said second parties; and

,

appending the received message from the first party to said saved prior message chat conversation thread for presentation to said second party via said chat interface, wherein some context of a prior IM message chat between said first and second parties is preserved; and

,

providing a chat interface on second party'"'"'s computing device, said chat interface being specific to said first party and said chat interface including said saved prior message chat conversation thread and said appended message received from said first party.

19. The computer program product according to claim 18, further comprising the step of initiating real-time IM chat between said first and said second parties via said chat interface if said first party and second party is connected.

20. The article of manufacture according to claim 18, further comprising:

maintaining, for said second party, preference criteria specifying a time duration in which messages received from said first party may be buffered for said second party; and

,

storing, for said second party, said at least one message;

wherein after said second party becomes connected to said IM system, determining, at said computer device, whether said at least one message from said first party has exceeded said time duration specified for buffering said received messages from said first party according to said preference criteria, and

if said time duration has not been exceeded, notifying said second party of availability of said stored at least one message.

21. The article of manufacture according to claim 18, further comprising:

maintaining, for said second party, preference criteria specifying an amount of memory storage allocated for buffering messages received from said first party; and

,

determining prior to storing a received message received from said first party, whether an amount of memory storage allocated for buffering messages from said first party will be exceeded; and

storing, for said second party, said at least one message if said allocated memory storage amount is not exceeded.

22. The article of manufacture according to claim 18, further comprising:

maintaining, for said second party, preference criteria specifying whether or not a second party'"'"'s disconnected status is to be indicated to said first party, and

determining, in response to receiving said at least one message from said first party, whether or not the second party'"'"'s disconnected status is to be indicated to said first party and one of;

providing indication for said first party, a disconnected status of said second party if specified by said preference criteria;

or not providing said indication to said first party.

23. The article of manufacture according to claim 22, wherein said maintained preference criteria indicating said second party'"'"'s disconnected status includes one or more selected from the group comprising:

an indication of a disconnected second party'"'"'s location at a particular moment, the indication of a disconnected second party'"'"'s activity, the indication of whether a disconnected second party is busy or not busy, and, the indication of whether a disconnected second party is available or not for receiving a communication via another communications system and when the disconnected second party will be available for receiving messages.

24. The article of manufacture according to claim 22, wherein said maintained preference criteria indicating said second party'"'"'s disconnected status includes an indication of a disconnected second party'"'"'s preference for receiving an urgent communication from said first party.

25. The article of manufacture according to claim 18, further including the steps of:

automatically removing messages that have been buffered if the second party has not accessed buffered messages in said specified time duration.

26. The article of manufacture according to claim 18, further including a step of enabling a disconnected second party to register a third party adapted to receive notifications about a first party'"'"'s messages for said disconnected second party.