Method and system for verifying modem status
First Claim
1. A method for verifying modem status, the method comprising:
- providing an internet website interface for a webserver to determine a modem status for each of a plurality of customers of an Internet Service Provider (ISP);
receiving, at the internet website interface, a request from the ISP to check a status of a modem associated with a first one of the customers;
automatically electronically transferring the request from the webserver to a status server;
automatically electronically retrieving subscriber location information associated with the first customer;
automatically electronically transmitting the subscriber location information to the status server;
automatically electronically using the subscriber location information by the status server, to determine a central office of a telecommunications provider associated with the modem;
automatically electronically transmitting, to the central office, by the status server, a modem status request to query the status of the modem;
receiving at the status server, from the central office, a status signal indicating the status of the modem;
receiving at the webserver, from the status server, the status signal; and
converting the status signal at the webserver into a readable format for the internet website interface.
3 Assignments
0 Petitions
Accused Products
Abstract
A system for verifying modem status for a telecommunications service provider in a broadband network serviced by a central office. The system comprising an internet interface for receiving a modem status request from the telecommunications service provider via a telecommunications network and an integrator capable of retrieving subscriber information and a server connected to the internet interface for receiving the modem status request and transmitting the modem status request to the integrator. The integrator interprets the modem status request and retrieves corresponding subscriber information and transmits the corresponding subscriber information to the server, the server thereby converting the corresponding subscriber information to a central office request and sending the central office request to the central office. The central office responding to the request and transmitting a status signal to the server and the server transmitting the signal to the internet interface which converts the status signal to a readable format for the telecommunications service provider.
35 Citations
12 Claims
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1. A method for verifying modem status, the method comprising:
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providing an internet website interface for a webserver to determine a modem status for each of a plurality of customers of an Internet Service Provider (ISP); receiving, at the internet website interface, a request from the ISP to check a status of a modem associated with a first one of the customers; automatically electronically transferring the request from the webserver to a status server; automatically electronically retrieving subscriber location information associated with the first customer; automatically electronically transmitting the subscriber location information to the status server; automatically electronically using the subscriber location information by the status server, to determine a central office of a telecommunications provider associated with the modem; automatically electronically transmitting, to the central office, by the status server, a modem status request to query the status of the modem; receiving at the status server, from the central office, a status signal indicating the status of the modem; receiving at the webserver, from the status server, the status signal; and converting the status signal at the webserver into a readable format for the internet website interface. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A system for verifying modem status, the system comprising:
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an internet website interface for a webserver, the internet website interface adapted to receive a request from an Internet Service Provider (ISP) to check a status of a modem associated with a customer of the ISP; and the webserver adapted to transmit the request to a status server, to receive from the status server a status signal regarding a modem status, and to convert the status signal to a readable format for the internet website interface; the status server adapted to receive the request from the webserver, to determine a central office of the Internet Service Provider associated with the modem, to transmit, to the central office, a modem status request, and to receive, from the central office, a status signal indicating the status of the modem; an integrator storing subscriber location information, and wherein the webserver is further configured to obtain the subscriber location information from the integrator and to use the subscriber location information to determine the central office associated with the modem. - View Dependent Claims (10, 11, 12)
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Specification