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Communication facilitation

  • US 7,819,323 B2
  • Filed: 04/02/2004
  • Issued: 10/26/2010
  • Est. Priority Date: 04/07/2003
  • Status: Expired due to Fees
First Claim
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1. A method of facilitating a communication using a product item, the product item including a surface having disposed thereon or therein coded data portions, each coded data portion encoding a product item identifier and position information identifying the position of the coded data portion on the surface of the product item, the method including the steps of:

  • receiving by a computer system sensing data from a user device, the sensing data resulting from sensing one of the coded data portions and includes the product item identifier and position information of the sensed coded data portion;

    retrieving by the computer system from a database and using the product item identifier, a description of coded data portions on the surface;

    mapping by the computer system, using the description, the position information to a communication request;

    determining by the computer system a server address of a server using the product item identifier;

    receiving by the computer system from the user device a message and a destination address;

    sending by the computer system the message and destination address to the server address; and

    forwarding, by the server, the message to the destination address.

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