Telecommunications initiated data fulfillment system
DCFirst Claim
1. A method for implementing a telecommunications initiated data fulfillment service comprising the steps of:
- at a telecommunications switch, receiving an initiation communication from a telecommunications device on a first communication channel, the communication comprising an input sequence including multi-function trigger;
recognizing the multi-function trigger at the telecommunications switch;
looking up a pre-defined data address associated with the input sequence;
assembling a first data message associated with the input sequence;
transmitting the first data message to a data fulfillment center associated with the data address;
discontinuing the initiation communication between the telecommunications switch and the telecommunications device to release the first communication channel;
receiving the first data message at the data fulfillment center; and
after release of the first communication channel, implementing a data fulfillment action in response to the first data message comprising the transmission of a second data message over a second communication channel without occupying the first communication channel.
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Abstract
A system for providing a wide range of telecommunications initiated data fulfillment services in which a multi-function code, such as “*#” (star, pound), input into an originating telecommunications device, such as a conventional land-line or wireless telephone, triggers the treatment of the input sequence as a multi-function code service request rather than a dialed directory number. The multi-function code is followed by an input data string to complete the multi-function code service request, which the user typically enters into the telecommunications device just like a conventional telephone call, except that the input string begins with the multi-function code. The telecommunications system recognizes the multi-function code as a trigger, and in response takes one or more actions, such as automatically terminating the call to an announcement and routing a data message to a data fulfillment center, which responds to the message by implementing a response action indicated by the multi-function code service request. For example, the data fulfillment center may respond by transmitting a message over a wireless data network or the Internet to implement a service, such as activation of a vending machine, remote control of device, delivery of a message over the Internet or wireless data network, initiation of an interactive Internet session with the originating device, or a wide range of other services. In addition, a charge for this service may be automatically charged to an account associated with the originating telecommunications device, which may be billed separately or incorporated on the user'"'"'s conventional monthly telecommunications invoice.
37 Citations
20 Claims
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1. A method for implementing a telecommunications initiated data fulfillment service comprising the steps of:
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at a telecommunications switch, receiving an initiation communication from a telecommunications device on a first communication channel, the communication comprising an input sequence including multi-function trigger; recognizing the multi-function trigger at the telecommunications switch; looking up a pre-defined data address associated with the input sequence; assembling a first data message associated with the input sequence; transmitting the first data message to a data fulfillment center associated with the data address; discontinuing the initiation communication between the telecommunications switch and the telecommunications device to release the first communication channel; receiving the first data message at the data fulfillment center; and after release of the first communication channel, implementing a data fulfillment action in response to the first data message comprising the transmission of a second data message over a second communication channel without occupying the first communication channel. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14)
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15. A system for implementing a telecommunications initiated data fulfillment service comprising:
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a telecommunications switch operative for receiving an initiation communication from a telecommunications device on a first communication channel, the communication comprising an input sequence including multi-function trigger, wherein the telecommunications switch is configured for recognizing the multi-function trigger; processing equipment associated with the telecommunications switch configured for looking up a pre-defined data address associated with the input sequence, assembling a first data message associated with the input sequence, transmitting the first data message to a data fulfillment center associated with the data address, and discontinuing the initiation communication to release the first communication channel; and wherein the data fulfillment center is operative for receiving the first data message and, after release of the first communication channel, implementing a data fulfillment action in response to the first data message comprising the transmission of a second data message over a second communication channel without occupying the first communication channel. - View Dependent Claims (16, 17, 18, 19, 20)
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Specification