Method for after service of mobile telephone

• US 7,890,095 B2
• Filed: 03/30/2007
• Issued: 02/15/2011
• Est. Priority Date: 12/28/1999
• Status: Active Grant

• Current Assignee: LG Electronics, Inc. (LG Corporation)
• Original Assignee: LG Electronics, Inc. (LG Corporation)
• Inventors: Cho, Byoung Kuan
• Primary Examiner(s): Beamer; Temica M
• Application Number:
  US11/729,882
• Publication Number:
  US 20070243865A1
• Time in Patent Office: 1,418 Days
• Field of Search: 455/423, 455/425, 455/67.13, 4551151-1154, 4552261-2264, 455418-420
• US Class Current: 455/425
• CPC Class Codes: H04W 24/00 Supervisory, monitoring or testing arrangements

Abstract

The invention relates to a mobile terminal, and in particular to a method for after service of a mobile terminal which is adapted to optimize the performance of the mobile terminal. The method comprises the steps of: self-diagnosing, judging if the terminal malfunctions and connecting with the A/S center in the mobile terminal; requesting from the A/S center state information for indicating the operated condition to the mobile terminal; transmitting from the mobile terminal the stated information thereof according to the request; analyzing the transmitted state information and transmitting control information; and correcting the operated condition of the mobile terminal according to the transmitted control information. According to the method for after service of the mobile terminal, the inconvenience of the user to visit the A/C center can be reduced.

Claims

1. A method for controlling operation of a mobile terminal, comprising:

establishing a connection between the mobile terminal and a server;

automatically receiving a remote control message from the server when the connection is established between the mobile terminal and server;

transmitting status information to the server in response to the remote control message, the status information indicative of a performance of the mobile terminal;

receiving control information from the server in response to the status information, the control information to change or improve the function of the mobile terminal; and

updating software of the mobile terminal according to the control information,

wherein said method further comprises;

executing a self-diagnosing function to find an error in the mobile terminal, and

outputting a message on a display of the mobile terminal, said message indicating the error determined by the self-diagnosing function, wherein said executing and outputting are performed before the connection is established between the mobile terminal and server.

2. The method of claim 1, wherein the connection is a wireless connection.

3. The method of claim 1, wherein the status and control information are transmitted between the mobile terminal and server using a data communication service.

4. The method of claim 3, wherein the data communication service includes an SMS service.

5. The method of claim 1, wherein the status information includes objective information corresponding to the performance of the mobile terminal.

6. The method of claim 5, wherein the objective information is indicative of at least one of a temperature, voltage, received intensity variation, or output intensity variation of the mobile terminal.

7. The method of claim 5, wherein the status information further includes analogous information derived from the objective information.

8. The method of claim 7, wherein the analogous information includes at least one of:

location information,

carrier energy information,

hand-off state information,

frame error rate information,

carrier interference information,

information indicative of data logging files,

information indicative of error logging files,

information indicative of a change of radio channels, or

information indicative of an inspection of a base station cell plan condition.

9. The method of claim 1, further comprising:

transmitting information indicative of a result of program executed after the software update, said method further comprising;

(a) receiving additional control information from the server if the result of the program does not match a desired result;

(b) modifying the program or installing a new program based on the additional control information; and

(c) transmitting information indicative of a result of the modified or new program to the server.

10. The method of claim 9, wherein if the result of the modified or new program does not match a desired result, then repeating (a)-(c) until the desired result is matched.

11. A mobile terminal, comprising

a receiver to receive a remote control message from a server, the remote control message being received automatically from the server when a connection is established between the mobile terminal and server;

and

a transceiver to transmit status information to the server in response to the remove control message, the status information indicative of a performance of the mobile terminal, wherein the transceiver further receives control information from the server in response to the status information, and wherein software of the mobile terminal is updated based on the control information to change or improve a function of the mobile terminal; and

a controller to control updating and execution of the software according to the control information, wherein the controller;

executes a self-diagnosing function to find an error in the mobile terminal; and

outputs a message on a display indicating that the error has been found by the self-diagnosing function.

12. The mobile terminal of claim 11, wherein the transceiver transmits the status information and receives the control information using a data communication service.

13. The mobile terminal of claim 12, wherein the data communication service includes an SMS service.

14. The mobile terminal of claim 11, wherein the status information includes objective information corresponding to performance of the mobile terminal.

15. The mobile terminal of claim 14, wherein the objective information is indicative of at least one of a temperature, voltage, received intensity variation, or output intensity variation of the mobile terminal.

16. The mobile terminal of claim 14, wherein the status information further includes analogous information derived from the objective information.

17. The mobile terminal of claim 16, wherein the analogous information includes at least one of frame error rate information, hand-off state information, carrier energy information, carrier interference information, information indicative of a change of radio channels according to hashing change, information indicative of an inspection of a base station cell plan condition, location information, information indicative of error logging files, or information indicative of data logging files.

18. The mobile terminal of claim 11, further comprising:

a circuit to check a status of the mobile terminal,

wherein the circuit includes at least one of a temperature sensor, a voltage sensor, or a power sensor.

19. A method for controlling operation of a mobile terminal, comprising:

establishing a connection between the mobile terminal and a server, the connection established in response to activation of a key of or performance of a function of the mobile terminal manually initiated by a user of the mobile terminal;

automatically receiving a remote control message from the server when the connection is established between the mobile terminal and server;

transmitting status information to the server in response to the remote control message, the status information indicative of a performance of the mobile terminal;

receiving control information from the server in response to the status information, the control information to change or improve the function of the mobile terminal; and

updating software of the mobile terminal according to the control information,

wherein activation of the key or performance of the function of the mobile terminal causes the connection to be established between the mobile terminal and server based on a telephone number or other contact information of the server, the telephone or other contact information used by the mobile terminal to initiate the connection with the server.

20. A mobile terminal comprising:

a receiver to receive a remote control message from a server, the remote control message being received automatically from the server when a connection is established between the mobile terminal and server, wherein the connection is established between the mobile terminal and a server in response to activation of a key of or performance of a function of the mobile terminal manually initiated by a user of the mobile terminal; and

a transceiver to transmit status information to the server in response to the remove control message, the status information indicative of a performance of the mobile terminal, wherein the transceiver further receives control information from the server in response to the status information, and wherein software of the mobile terminal is updated based on the control information to change or improve a function of the mobile terminal; and

a controller to control updating and execution of the software according to the control information, wherein activation of the key or performance of the function of the mobile terminal causes the controller to establish the connection between the mobile terminal and server based on a telephone number or other contact information of the server.