System and method for enabling call originations using SMS and hotline capabilities

• US 7,890,096 B2
• Filed: 10/26/2006
• Issued: 02/15/2011
• Est. Priority Date: 03/02/2006
• Status: Active Grant

• Current Assignee: Tango Networks Incorporated
• Original Assignee: Tango Networks Incorporated
• Inventors: Silver, Andrew
• Primary Examiner(s): Eng; George
• Assistant Examiner(s): SIVJI, NIZAR N
• Application Number:
  US11/588,027
• Publication Number:
  US 20070206571A1
• Time in Patent Office: 1,573 Days
• Field of Search: 370/352, 370/328, 370/353, 370/401, 455/554.1, 455/439, 455/435.1, 455/445
• US Class Current: 455/426.1
• CPC Class Codes: H04L 65/1016 IP multimedia subsystem [IMS]
• CPC Class Codes: H04L 65/103 in the network
• CPC Class Codes: H04L 65/104 in the network
• CPC Class Codes: H04L 65/1063 Application servers providing network services systems providing special services to telephonic subscribers H04M3/42
• CPC Class Codes: H04L 65/1069 Session establishment or de-establishment
• CPC Class Codes: H04M 2207/18 wireless networks
• CPC Class Codes: H04M 3/42042 Notifying the called party of information on the calling party details within substation equipment H04M1/57, signalling details H04Q3/72
• CPC Class Codes: H04M 3/42068 where the identifier is used to access a profile
• CPC Class Codes: H04M 3/42382 Text-based messaging services in telephone networks such as PSTN/ISDN, e.g. User-to-User Signalling or Short Message Service for fixed networks
• CPC Class Codes: H04Q 2213/1307 Call setup
• CPC Class Codes: H04Q 2213/13091 CLI, identification of calling line
• CPC Class Codes: H04Q 2213/13098 Mobile subscriber
• CPC Class Codes: H04Q 2213/13103 Memory
• CPC Class Codes: H04Q 2213/13109 Initializing, personal profile
• CPC Class Codes: H04Q 2213/13141 Hunting for free outlet, circuit or channel
• CPC Class Codes: H04Q 2213/13152 Callback
• CPC Class Codes: H04Q 2213/13176 Common channel signaling, CCS7
• CPC Class Codes: H04Q 2213/1318 Ringing
• CPC Class Codes: H04Q 2213/13196 Connection circuit/link/trunk/junction, bridge, router, gateway
• CPC Class Codes: H04Q 2213/13206 User-to-user signaling, UUS
• CPC Class Codes: H04Q 2213/1322 : PBX
• CPC Class Codes: H04Q 2213/13336 : Store & forward, messaging systems email H04Q2213/13375
• CPC Class Codes: H04W 4/14 : Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]
• CPC Class Codes: H04W 4/16 : Communication-related supplementary services, e.g. call-transfer or call-hold
• CPC Class Codes: H04W 76/15 : Setup of multiple wireless link connections

Abstract

A method for handling call originations is provided. The method includes sending origination information from a mobile device to an application server in an enterprise network using Short Message Service (SMS) and determining whether a hotline feature is present in a subscriber profile associated with the mobile device. Data is then routed from the mobile device to a predetermined destination based on the hotline feature.

Claims

1. A method for handling call originations, comprising:

activating a hotline feature in a subscriber profile associated with a mobile device wherein calls originated from the mobile device are automatically routed to a specified destination irrespective of destination digits received from the mobile device;

sending call origination information including origination digits and destination digits from the mobile device to an application server deployed in an enterprise network using one of a Short Message Service or an Unstructured Supplementary Service Data service;

routing a first voice call from the mobile device to a gateway server, based on the hotline feature, the gateway server deployed in one of a carrier network or the enterprise network, that is communicatively coupled with the application server;

capturing mid-call information at the mobile device, wherein the mobile device is configured to send the mid-call information to the application server via one of the Short Message Service or the Unstructured Supplementary Service Data service while the call remains in progress;

receiving the call origination information, by the application server from the mobile device, in advance of a hotline call based on the activated hotline feature; and

directing the gateway server to originate a second voice call, by the application server, based on the received call origination information, to a destination device to join with the first voice call.

2. The method of claim 1, further comprising:

originating, by the gateway server, a second voice call to a destination device having the destination digits based on the origination information previously received from the mobile device; and

joining, by the gateway sever, the second voice call with the first voice call.

3. The method of claim 1, wherein routing the first voice call from the mobile device to the gateway server comprises routing using Voice over Internet Protocol.

4. The method of claim 1, wherein routing the first voice call from the mobile device to the gateway server comprises routing using a Public Switched Telephone Network.

5. The method of claim 1, further comprising capturing the origination information at the mobile device using a mobile device client configured to send the origination information to the application server.

6. The method of claim 1, further comprising capturing the origination information at the mobile device, wherein the mobile device is configured to send the origination information to the application server via one of the Short Message Service or the Unstructured Supplementary Service Data service in advance of routing the first voice call.

7. The method of claim 1, further comprising:

ordering, by the application server, the gateway server to accept the first voice call; and

ordering, by the application server, the gateway server to originate a second voice call to a destination device having the destination digits that is to be joined with the first voice call.

8. A system for handling call originations, comprising:

a carrier network including a mobile switching center that obtains a subscriber profile associated with a mobile device, wherein the subscriber profile has a hotline feature enabled;

a gateway server deployed in one of the carrier network or an enterprise network; and

an application server deployed in the enterprise network, communicatively coupled with the gateway server, that receives call origination information including origination digits of the mobile device and destination digits of a destination device from the mobile device via one of a Short Message Service or an Unstructured Supplementary Service Data service;

wherein calls originated from the mobile device are automatically routed to a specified destination irrespective of the destination digits received from the mobile device;

wherein a first voice path is established for a first call between the mobile device and the gateway server based on the enabled hotline feature; and

wherein the application server;

receives the call origination information from the mobile device in advance of a hotline call based on the enabled hotline feature; and

directs the gateway server to originate a second call, based on the received call origination information, to a destination device to join with the first call and

wherein the mobile device captures mid-call information, the mobile device configured to send the mid-call information to the application server via one of the Short Message Service or the Unstructured Supplementary Service Data service while the call remains in progress.

9. The system of claim 8, wherein the first call is routed from the mobile device to the gateway server using Voice over Internet Protocol.

10. The system of claim 8, wherein the first call is routed from the mobile device to the gateway server using a Public Switched Telephone Network.

11. The system of claim 8, wherein the mobile device captures the origination information using a mobile device client configured to send the origination information to the application server.

12. The system of claim 8, wherein the mobile device is configured to send the origination information to the application server via one of the Short Message Service or the Unstructured Supplementary Service Data service in advance of setting up the first call.

13. The system of claim 8, wherein a second voice path is established between the gateway server and the destination device, and wherein the gateway server connects the first voice path with the second voice path.