Dynamic interactive voice interface

  • US 7,920,682 B2
  • Filed: 08/21/2001
  • Issued: 04/05/2011
  • Est. Priority Date: 08/21/2001
  • Status: Active Grant
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First Claim
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1. A method of providing a telephony voice user interface for a user comprising:

  • presenting an input interface to enable the user to specify personality information comprising one or more individual character traits without regard to user interaction history;

    selecting a consistent personality for a virtual host based on the specified personality information, wherein the consistent personality defines adjustments to one or more user interaction features of the virtual host;

    storing, at a computing device, the individual character traits in a user profile having preference information for the user; and

    generating the virtual host with the consistent personality in accordance with the individual character traits, in addition to behavior of the virtual host modified by user interaction history.

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