Real-time chat and conference contact information manager

• US 7,930,267 B2
• Filed: 11/20/2008
• Issued: 04/19/2011
• Est. Priority Date: 02/21/2002
• Status: Expired due to Fees

• Current Assignee: Kyndryl Incorporated
• Original Assignee: International Business Machines Corporation
• Inventors: Samn, Jonathan
• Primary Examiner(s): LEROUX, ETIENNE PIERRE
• Application Number:
  US12/274,436
• Publication Number:
  US 20090187549A1
• Time in Patent Office: 880 Days
• Field of Search: 707/2, 707/10, 707/607, 709/217
• US Class Current: 707/607
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]

Abstract

Real-time chat and conference contact information manager which, responsive to storing of an identification data item into a contact record of a local contact list during an online communication session, extracts a search key value for a data item from the contact record, wherein the online communication session comprises a multiple-participant session selected from an online virtual collaboration session, an online meeting, and an online chat session; uses the extracted search key value to search a trusted administered contact list for a corresponding trusted value, wherein the contact list is designated as trusted and administered by the device with which the local contact list is associated as containing accurate and verified contact information; and modifies the local contact record to include the corresponding trusted value.

Claims

1. A computer program product for real-time chat and conference contact information management comprising:

one or more computer readable tangible storage devices;

program instructions, stored on at least one of the one or more storage devices, responsive to storing of an identification data item into a contact record of a local contact list during an online communication session, to extract a search key value for a data item from the contact record, wherein the online communication session comprises a multiple-participant session selected from the group consisting of an online virtual collaboration session, an online meeting, and an online chat session;

program instructions, stored on at least one of the one or more storage devices to use the extracted search key value to search a trusted administered contact list for a corresponding trusted value, wherein the contact list is designated as trusted and administered by the device with which the local contact list is associated as containing accurate and verified contact information; and

program instructions, stored on at least one of the one or more storage devices to modify the local contact record to include the corresponding trusted value.

2. The computer program product as set forth in claim 1 wherein the program instructions to access the local contact list comprise program instructions to access a text file.

3. The computer program product as set forth in claim 1 wherein the program instructions to access the local contact list comprise program instructions to access a database file.

4. The computer program product as set forth in claim 1 wherein the program instructions to access the local contact list comprise program instructions to access an online address book file.

5. The computer program product as set forth in claim 1 wherein the program instructions to use the search key value to retrieve from a trusted administered contact list comprise program instructions to access a corporate personnel information database.

6. The computer program product as set forth in claim 1 wherein the program instructions to use the search key value to retrieve from a trusted administered contact list comprise program instructions to access an electronic telephone directory.

7. The computer program product as set forth in claim 1 wherein the program instructions to use the search key value to retrieve from a trusted administered contact list comprise program instructions to access an electronic members directory.

8. The computer program product as set forth in claim 1 wherein the program instructions to modify the contact record comprise program instructions to add a telephone number to the retrieved contact record.

9. The computer program product as set forth in claim 1 wherein the computer readable memory device comprises a memory device selected from the group consisting of a random access memory, a read-only memory, a computer tape, and a computer disk.

10. A computer system for real-time chat and conference contact information management comprising:

one or more processors, one or more computer-readable memories and one or more computer-readable, tangible storage devices;

program instructions, stored on at least one of the one or more storage devices for execution by at least one of the one or more processors via at least one of the one or more memories, to, triggered by storing of an identification data item into a contact record of a local contact list during an online communication session, extract a search key value for a data item from the contact record, wherein the online communication session comprises a multiple-participant session selected from the group consisting of an online virtual collaboration session, an online meeting, and an online chat session;

program instructions, stored on at least one of the one or more storage devices for execution by at least one of the one or more processors via at least one of the one or more memories, to use the extracted search key value to search a trusted administered contact list for a corresponding trusted value, wherein the contact list is designated as trusted and administered by the device with which the local contact list is associated as containing accurate and verified contact information; and

program instructions, stored on at least one of the one or more storage devices for execution by at least one of the one or more processors via at least one of the one or more memories, to modify the local contact record to include the corresponding trusted value.

11. The system as set forth in claim 10 wherein the local contact list comprises a text file.

12. The system as set forth in claim 10 wherein the local contact list comprises a database file.

13. The system as set forth in claim 10 wherein the local contact list comprises an online address book file.

14. The system as set forth in claim 10 wherein using the search key value to retrieve from a trusted administered contact list comprises accessing a corporate personnel information database.

15. The system as set forth in claim 10 wherein using the search key value to retrieve from a trusted administered contact list comprises accessing an electronic telephone directory.

16. The system as set forth in claim 10 wherein the searched trusted administered contact list comprises accessing electronic members directory.

17. The system as set forth in claim 10 wherein the modified contact record comprises a telephone number added to the retrieved contact record.

18. An automated method for real-time chat and conference contact information management comprising:

triggered by storing of an identification data item into a contact record of a local contact list during an online communication session, extracting by a computing platform a search key value for a data item from the contact record, wherein the online communication session comprises a multiple-participant session selected from the group consisting of an online virtual collaboration session, an online meeting, and an online chat session;

using by a computing platform the extracted search key value to search a trusted administered contact list for a corresponding trusted value, wherein the contact list is designated by the computing platform as trusted and administered by the device with which the local contact list is associated as containing accurate and verified contact information; and

modifying by a computing platform the local contact record to include the corresponding trusted value.

19. The method as set forth in claim 18 wherein using the search key value to retrieve from an trusted administered contact list comprises accessing by a computing platform a corporate personnel information database.

20. A computer system for real-time chat and conference contact information management comprising one or more processors, one or more computer-readable memories, one or more computer-readable tangible storage devices and program instructions which are stored on the one or more storage devices for execution by the one or more processors via the one or more memories and when executed by the one or more processors perform the method of claim 18.

21. A computer program product for real-time chat and conference contact information management comprising one or more computer-readable tangible storage devices and computer-readable program instructions which are stored on the one or more storage devices and when executed by one or more processors, perform the method of claim 18.