Sales force automation system and method

  • US 7,941,341 B2
  • Filed: 03/27/2009
  • Issued: 05/10/2011
  • Est. Priority Date: 10/30/1995
  • Status: Expired due to Fees
First Claim
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1. An automated sales system for facilitating a sale of an item or service by intelligently integrating into a single system tools used by a salesperson in a sales process, the automated sales system comprising:

  • a plurality of subsystems of a computer configured to electronically facilitate one or more actions performed during at least one phase of the sales process; and

    an event manager, electronically coupled to at least one subsystem of the plurality of subsystems, the event manager detecting one or more changes in information regarding an event occurring within the system and automatically initiating an operation in one or more particular subsystems of the computer to facilitate a new action based on the event,wherein at least one subsystem of the plurality of subsystems determines if the event has occurred previously in the sales process and updates another event or task in at least another subsystem of the plurality of subsystems if the operation is automatically initiated.

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