Initiating communications with web page visitors and known contacts

• US 7,945,861 B1
• Filed: 09/04/2007
• Issued: 05/17/2011
• Est. Priority Date: 09/04/2007
• Status: Active Grant

• Current Assignee: Google LLC (Alphabet Inc.)
• Original Assignee: Google Inc. (Alphabet Inc.)
• Inventors: Karam, Joseph F.
• Primary Examiner(s): Lo; Weilun
• Assistant Examiner(s): Chuong; Truc T
• Application Number:
  US11/849,805
• Time in Patent Office: 1,351 Days
• Field of Search: 715/745, 715751-752, 715/811, 715/753, 715/758
• US Class Current: 715/751
• CPC Class Codes: G06F 16/957 Browsing optimisation, e.g. caching or content distillation

Abstract

Methods and apparatus, including computer program products, implementing and using techniques for initiating communication between two users among several users while at least one of the two users is browsing a web page. User information is collected about each user among the several users. Page information is collected about what web page each user among the several users is browsing. A portion of the user information and page information for a first user and a second user is shared between the first user and the second user when a predetermined criterion is met, and request by the first user to initiate communication with the second user is processed.

Claims

1. A computer-implemented method for initiating communication between two users among a plurality of users while the plurality of users are browsing web pages, the method comprising:

collecting user information about each user among the plurality of users, using a toolbar installed in a web browser in each user'"'"'s computer;

collecting page information using the toolbars, the page information including one or more of;

information about what web page each user among the plurality of users is browsing, and what web pages each user among the plurality of users has bookmarked;

determining whether a first user and a second user among the plurality of users are simultaneously browsing one of;

a same web site, a same sub-site of a web site, or a same web page of a web site;

in response to determining that the first and second users are simultaneously browsing one of;

a same web site, a same sub-site of a web site, or a same web page of a web site, and further in response to determining that a predetermined criterion is met;

providing an indication to the first user when the second user is actively browsing one or more of;

a web page bookmarked by the second user, a sub-site of a web site containing a web page bookmarked by the second user, or a web site containing a web page bookmarked by the second user;

providing an indication to the second user when the first user is actively browsing one or more of;

a web page bookmarked by the first user, a sub-site of a web site containing a web page bookmarked by the first user, or a web site containing a web page bookmarked by the first user;

sharing a portion of the user information and page information for the first user and the second user between the first user and the second user; and

processing a request by the first user to initiate communication with the second user.

2. The method of claim 1, wherein collecting user information includes collecting one or more of:

a user name, an Internet Protocol address, and an email address.

3. The method of claim 1, wherein collecting page information includes collecting a name of a Uniform Resource Locator for the web page.

4. The method of claim 1, wherein the plurality of users correspond to all users using the toolbar in their respective web browsers.

5. The method of claim 1, wherein the predetermined criterion is that the first user and the second user have given permission to contact each other.

6. The method of claim 1, wherein sharing a portion of the user information and the page information includes one or more of:

providing an identifier of the first user in the second user'"'"'s web browser and providing an identifier of the second user in the first user'"'"'s web browser.

7. The method of claim 6, wherein the identifier of the first user is provided in a drop-down menu of a toolbar installed in the second user'"'"'s web browser and the identifier of the second user is provided in a drop-down menu of a toolbar installed in the first user'"'"'s web browser.

8. The method of claim 6, wherein sharing a portion of the user information and the page information further includes one or more of:

providing a mechanism for the first user to send an instant message to the second user, and providing a mechanism for the second user to send an instant message to the first user.

9. A computer program product, stored on a machine-readable storage device, for initiating communication between two users among a plurality of users while the plurality of users are browsing web pages, comprising instructions operable to cause a computer to:

collect user information about each user among the plurality of users, using a toolbar installed in a web browser in each user'"'"'s computer;

collect page information using the toolbars, the page information including one or more of;

information about what web page each user among the plurality of users is browsing and what web pages each user among the plurality of users has bookmarked;

determine whether a first user and a second user among the plurality of users are simultaneously browsing one of;

a same web site, a same sub-site of a web site, or a same web page of a web site;

in response to determining that the first and second users are simultaneously browsing one of;

a same web site, a same sub-site of a web site, or a same web page of a web site, and further in response to determining that a predetermined criterion is met;

provide an indication to the first user when the second user is actively browsing or more of;

a web page bookmarked by the second user, a sub-site of a web site containing a web page bookmarked by the second user, or a web site containing a web page bookmarked by the second user;

provide an indication to the second user when the first user is actively browsing or more of;

a web page bookmarked by the first user, a sub-site of a web site containing a web page bookmarked by the first user, or a web site containing a web page bookmarked by the first user;

share a portion of the user information page information for the first user and the second user between the first user and the second user; and

process a request by the first user to initiate communication with the second user.

10. The computer program product of claim 9, wherein the instructions to collect user information include instructions to collect one or more of:

a user name, an Internet Protocol address, and an email address.

11. The computer program product of claim 9, wherein the instructions to collect page information include instructions to collect a name of a Uniform Resource Locator for the web page.

12. The computer program product of claim 9, wherein the plurality of users correspond to all users using the toolbar in their respective web browsers.

13. The computer program product of claim 9, wherein the predetermined criterion is that the first user and the second user have given permission to contact each other.

14. The computer program product of claim 9, wherein the instructions to share a portion of the user information and the page information include one or more of:

instructions to provide an identifier of the first user in the second user'"'"'s web browser and instructions to provide an identifier of the second user in the first user'"'"'s web browser.

15. The computer program product of claim 14, wherein the identifier of the first user is provided in a drop-down menu of a toolbar installed in the second user'"'"'s web browser and the identifier of the second user is provided in a drop-down menu of a toolbar installed in the first user'"'"'s web browser.

16. The computer program product of claim 14, wherein the instructions to share a portion of the user information and the page information further include one or more of:

instructions to provide a mechanism for the first user to send an instant message to the second user, and instructions to provide a mechanism for the second user to send an instant message to the first user.

17. The computer program product of claim 9, further comprising instructions to:

collect information about what web pages each user among the plurality of users has bookmarked; and

provide an indication to the first user when the first user is actively browsing a web page bookmarked by the second user; and

provide an indication to the second user when the second user is actively browsing a web page bookmarked by the first user.

18. A computer system for initiating communication between two users among a plurality of users while the plurality of users are browsing web pages, the system comprising:

a plurality of computers, wherein at least two of the computers in the plurality of computers each includes a web browser application allowing a user to browse web pages; and

a computer network connecting the plurality of computers,

wherein the web browser applications are further operable to;

collect user information about each user among the plurality of users, using a toolbar installed in a web browser in each user'"'"'s computer;

collect page information using the toolbars, the page information including one or more of;

information about what web page each user among the plurality of users is browsing and what web pages each user among the plurality of users has bookmarked;

determine whether a first user and a second user among the plurality of users are simultaneously browsing one of;

a same web site, a same sub-site of a web site, or a same web page of a web site;

in response to determining that the first and second users are simultaneously browsing one of;

a same web site, a same sub-site of a web site, or a same web page of a web site, and further in response to determining that a predetermined criterion is met;

provide an indication to the first user when the second user is actively browsing one or more of;

a web page bookmarked by the second user, a sub-site of a web site containing a web page bookmarked by the second user, or a web site containing a web page bookmarked by the second user;

provide an indication to the second user when the first user is actively browsing one or more of;

a web page bookmarked by the first user, a sub-site of a web site containing a web page bookmarked by the first user, or a web site containing a web page bookmarked by the first user;

share a portion of the user information page information for the first user and the second user between the first user and the second; and

process a request by the first user to initiate communication with the second user.

19. The computer system of claim 18, wherein the predetermined criterion is that the first user and the second user have given permission to contact each other.