Systems and methods for graphically displaying and analyzing call treatment operations

  • US 7,961,860 B1
  • Filed: 11/22/2006
  • Issued: 06/14/2011
  • Est. Priority Date: 11/22/2006
  • Status: Active Grant
First Claim
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1. A method for graphically demonstrating a call-processing operation, said method comprising:

  • receiving data representing signals in a telephone call and data from an event-detecting algorithm, said data from said event-detecting algorithm describing an operation of said algorithm on said telephone call;

    generating a graphical display including a waveform based on said data representing signals in said telephone call and a graph of said operation of said event-detection algorithm, said graphical display further including one or more parameters used by said algorithm to analyze said telephone call depicted in relation to said waveform.

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