System and process for electronic subrogation, inter-organization workflow management, inter-organization transaction processing and optimized web-based user interaction
First Claim
Patent Images
1. A method for issuing and negotiating and settling, using a first computer, insurance subrogation claims between at least two parties through an electronic subrogation network, said method comprising:
- providing at least one electronic subrogation file associated with party-specific rules with subrogation information from the first computer, the electronic subrogation file containing structured claim information and unstructured supporting documents in a form that can be accessed by multiple on-network and off-network parties using at least one second computer, wherein the supporting documents are converted from an original format into a format for universal viewing, the party-specific rules including rules for the multiple on-network and off-network parties;
permitting entry according to the party-specific rules, through electronic communication means, by one or more of said multiple on-network and off-network parties using the at least one second computer, of one or both of claim information and supporting documents to said subrogation file;
permitting access according to the party-specific rules, through electronic communication means, by one or more of said multiple on-network and off-network parties using the at least one second computer, to one or both of said structured claim information and said unstructured supporting documents; and
issuing subrogation demands through electronic communication means, using the first computer, to both on-network and off-network parties.
1 Assignment
0 Petitions
Accused Products
Abstract
An intelligent electronic subrogation network (“ESN”) automates intra-organization workflow, inter-organization workflow and collaboration for insurance subrogation. This ESN is facilitated by a novel system architecture and process that includes an inter-organizational workflow management system, an inter-organizational transaction processing system, and a unique mechanism for optimizing and enriching web-based user interaction within any such system.
159 Citations
42 Claims
-
1. A method for issuing and negotiating and settling, using a first computer, insurance subrogation claims between at least two parties through an electronic subrogation network, said method comprising:
-
providing at least one electronic subrogation file associated with party-specific rules with subrogation information from the first computer, the electronic subrogation file containing structured claim information and unstructured supporting documents in a form that can be accessed by multiple on-network and off-network parties using at least one second computer, wherein the supporting documents are converted from an original format into a format for universal viewing, the party-specific rules including rules for the multiple on-network and off-network parties; permitting entry according to the party-specific rules, through electronic communication means, by one or more of said multiple on-network and off-network parties using the at least one second computer, of one or both of claim information and supporting documents to said subrogation file; permitting access according to the party-specific rules, through electronic communication means, by one or more of said multiple on-network and off-network parties using the at least one second computer, to one or both of said structured claim information and said unstructured supporting documents; and issuing subrogation demands through electronic communication means, using the first computer, to both on-network and off-network parties. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21)
-
-
22. A system for issuing and negotiating and settling insurance subrogation claims between at least two parties through an electronic subrogation network, said system comprising:
-
at least one electronic subrogation file associated with party-specific rules with subrogation information from the first computer, the electronic subrogation file containing structured claim information and unstructured supporting documents in a form that can be accessed by multiple on-network and off-network parties wherein the supporting documents are converted from an original format into a format for universal viewing, the party-specific rules including rules for the multiple on-network and off-network parties; means for permitting entry according to the party-specific rules, through electronic communication means, by one or more of said multiple on-network and off-network parties of one or both of said structured claim information and unstructured supporting documents to said subrogation file; means for permitting access according to the party-specific rules, through electronic communication means, by one or more of said multiple on-network and off-network parties to one or both of said structured claim information and said supporting documents; and means for issuing subrogation demands through electronic communication means to both on-network and off-network parties. - View Dependent Claims (23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42)
-
Specification