Combination reservation and navigation system and method
First Claim
1. A method, comprising:
- accessing reservation information representing a good or a service that may be reserved by customers from one of a plurality of businesses;
making a request for a reservation of the good or the service responsive to the step of accessing the reservation information;
receiving confirmation information, representing that the reservation has been made for the good or the service associated with one of the plurality of businesses, responsive to the step of making the request; and
receiving electronic navigation information from a reservation communication device over a communication link responsive to the step of receiving the confirmation information, wherein the electronic navigation information comprises directions to assist a customer in traveling from a customer geographic location to a business geographic location of the good or the service reserved by the customer, wherein the customer geographic location is automatically determined for the customer by a location-determining device in response to receipt of the confirmation information.
13 Assignments
0 Petitions
Accused Products
Abstract
A combination reservation and navigation system includes a reservation communication device and a customer communication device. The reservation communication device provides the reservation information to various customer communication devices associated with customers responsive to organizing the reservation information. The reservation communication device receives customer information, including a request for a reservation for the parking space, from the customer communication device. The reservation communication device transmits electronic navigation information to the customer communication device associated with the customer over a communication link responsive to the customer making the reservation. The electronic navigation information assists the customer in traveling from a customer geographic location to a business geographic location of the parking space reserved by the customer.
69 Citations
35 Claims
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1. A method, comprising:
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accessing reservation information representing a good or a service that may be reserved by customers from one of a plurality of businesses; making a request for a reservation of the good or the service responsive to the step of accessing the reservation information; receiving confirmation information, representing that the reservation has been made for the good or the service associated with one of the plurality of businesses, responsive to the step of making the request; and receiving electronic navigation information from a reservation communication device over a communication link responsive to the step of receiving the confirmation information, wherein the electronic navigation information comprises directions to assist a customer in traveling from a customer geographic location to a business geographic location of the good or the service reserved by the customer, wherein the customer geographic location is automatically determined for the customer by a location-determining device in response to receipt of the confirmation information. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24)
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25. A method, comprising:
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accessing reservation information representing a good or a service that may be reserved by customers from one of a plurality of businesses; making a request for a reservation of the good or the service responsive to the step of accessing the reservation information; receiving confirmation information, representing that the reservation has been made for the good or the service associated with one of the plurality of businesses, responsive to the step of making the request; transmitting a request for electronic navigation information responsive to the step of receiving the confirmation information, wherein the electronic navigation information comprises directions to assist a customer in traveling from a customer geographic location to a business geographic location of the good or the service reserved by the customer, wherein the customer geographic location is automatically determined for the customer by a location-determining device in response to receipt of the confirmation information; receiving the electronic navigation information from a reservation communication device over a communication link responsive to the step of transmitting the request for the electronic navigation information; and communicating the confirmation information to the one of the plurality of businesses located at the business geographic location of the good or the service reserved by the customer responsive to the customer arriving at the business geographic location. - View Dependent Claims (26, 27, 28, 29)
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30. A customer communication device, comprising:
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a first communication interface adapted to communicate customer information, including reservation information and electronic navigation information, between the customer communication device and a reservation communication device, wherein the reservation information represents a good or a service that may be reserved by customers from one of a plurality of businesses, and wherein the electronic navigation information comprises directions to assist a customer in traveling from a customer geographic location to a business geographic location of the good or the service reserved by the customer, wherein the customer geographic location is automatically determined for the customer by a location-determining device in response to receipt of the confirmation information; a memory unit coupled to the first communication interface and adapted to store the customer information received via the first communication interface; and a controller coupled to the first communication interface and the memory unit and adapted to perform the steps of; accessing the reservation information via the first communication interface; making a request for a reservation of the good or the service via the first communication interface responsive to the step of accessing the reservation information; receiving confirmation information, representing that the reservation has been made for the good or the service associated with one of the plurality of businesses, via the first communication interface responsive to the step of negotiating; and receiving electronic navigation information from the reservation communication device over a communication channel via the first communication interface responsive to the step of receiving the confirmation information. - View Dependent Claims (31, 32, 33, 34, 35)
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Specification